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VitalCare Feature Highlights

VitalTech Insights

Clients can analyze, visualize and better utilize patient data.

Select which hospital or health system you work at and see a personalized compatibility level.
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Jaime Donahue
VP of Marketing

Avia Summary

VitalCare is a solution provided by VitalTech which was founded in 2018. It belongs to multiple categories of digital health solutions including Coordinated Community Networks, Social Determinants Analytics, Health Equity, Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, Virtual Visits (Synchronous + Asynchronous), and Remote Monitoring (RPM).
It has 36 verified clients.
VitalCare integrates with major EMRs such as Epic, Cerner, and Athenahealth.
Some other resource(s) that may be helpful in learning about VitalCare include: VitalTech for Chronic Condition Management and Current State of Remote Monitoring


VitalCare integrates vital signs, nutritional inputs, medication reminders and simple communication tools to interact with provider teams remotely.

Through virtual care and engagement, patients stay focused on their care plans and achieve better health outcomes.

Patients can utilize a VitalTech provided tablet or bring their own device, providing a sense of comfort to patients. The real-time connection between patients, their provider team, as well as their family and caregivers engages patients in their managing their health and wellness.

By providing provider teams with vital information, they are able to assist patients manage their health and intervene before an event happens, leading to

  • improved patient outcomes,
  • reductions in readmissions,
  • reductions in ER visits, and
  • reductions in length of stay.
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Product capabilities

Virtual Encounter

Easy ability to text, call, and video call with providers and specialists. Integrations to connected devices, file and screen sharing, and group chats are all available and simple to use by either the provider or the patient.

What is virtual encounter?
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Behavioral health, Community based organizations
Epic, Cerner, Athenahealth, eClinicalWorks, Allscripts, NextGen, athena, GE
Mobile / Tablet (native app)
Use cases and differentiators

Home Health

Hospital at Home


Palliative Care

Ambulatory Care Management

Hypertension Management

Diabetes Management

CHF Management

Chronic Care Management

Population Health

Risk Programs

Behavioral Health

Patient Engagement

Patients utilize VitalCare Patient to connect with loved ones and members of their care team. Clinicians and family are able to review the information to proactively manage patients' conditions.

While EHRs are often viewed as competitors, it is clear that their current functionality is not comparable. EHRs do not provide clients with actionable insights that lead to informed decision making.

VitalCare Admin not only stores all the data but also provides valuable insights through VitalTech Insights and automates provider workflows with VitalTech Care+.

EHRs are introducing new features in an attempt to keep up with the innovative virtual care solutions, but unfortunately they continue to fall short in their functionality. 

VitalCare's provider portal (VitalCare Admin) proactively supports clinicians to deliver the highest quality of care to patients in in the comfort of their own home simply and effectively. 

VitalTech's comprehensive virtual care platform and advanced analytics will provide you with a significant competitive advantage in the region by offering comprehensive and innovative remote patient monitoring and engagement solutions. By seamlessly managing various levels of patient acuity and disease states, VitalTech enables you to deliver superior care, optimize patient outcomes, and minimize hospital readmissions. VitalCare's flexible automated provider workflow builder allows you to treat today's patients but adapt to new and innovative care pathways as access to rich contextualized analytics drives better care.  

VitalCare allows providers to manage all patient types from a full turnkey solution delivered to a Hospital at Home patient to a downloaded app allowing you to mass scale for pop health and continuing health. 

VitalTech has an intuitive clinical provider portal, which, combined with our unique engagement tools and SDOH functionality, fosters a more meaningful and personalized patient experience. This enhanced engagement elevates patients' quality of life and bolsters their confidence in the care they receive from you. Patients' sense of empowerment and support from this platform ultimately translates to higher satisfaction rates and improved patient retention. 

VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable healthcare professionals to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.  

VitalTech's comprehensive virtual care and engagement solutions position providers at the forefront of patient-centered care, setting it apart from its competitors. By offering enhanced patient experiences, superior health outcomes, and innovative technologies, providers can expect increased patient loyalty and a stronger market presence.

At VitalTech, we provide the ability to monitor all patient populations and disease states, the ability to pivot easily, and customization is available for functionality, reporting, alerting, etc. VitalCare proactively assists providers to deliver the highest quality of care to patients in in the comfort of their own home.

VitalTech's comprehensive virtual care platform combines advanced AI-based analytics, extensive RESTful APIs, clinical support, customizable workflows, and strategic partnerships with FirstNet and AT&T to set us apart. Our platform is at the forefront of patient-centered care and health equity. We are committed to driving continuous improvements in patient care, outcomes, and overall efficiency to ensure that Baptist can deliver all patients the highest quality of care.

VitalTech's comprehensive virtual care platform, enhanced by advanced AI-based analytics, clinical support, customizable workflows, and seamless integration with existing healthcare infrastructures, sets us apart from our competitors. Our dedication to providing more personalized and effective care enables healthcare organizations to improve the patient experience and overall well-being, ultimately leading to innovative and equitable healthcare solutions.

Some key VitalTech differentiators are listed below:

  • VitalCare is a comprehensive, full-stack enterprise solution.
  • VitalCare powered by FirstNet®
  • VitalCare has an SDK and extensive RESTful APIs
  • VitalTech Insights, our business intelligence (BI) and advanced analytics tool, enables clients to analyze, visualize and better utilize all collected data.
  • VitalTech Care+, our workflow automation tool, allows clients to set customized workflows for each patient group, facilitating better care with greater efficiency.
  • VitalCare Family drives patient engagement, compliance, and socialization, while also reducing isolation.
  • HIA partnership to manage chronic conditions and reinforce care plans with conversation AI delivered via virtual avatars.
  • Diasyst partnership to provide decision support for diabetes. 
  • Patient engagement module
  • Customizable and templated questionnaires and surveys
  • Asynchronous messaging through partnership with Bright.Md.
  • VitalTech offers a fully automated logistics portal for forward and reverse logistics.
  • Our current provider portal with actionable insights
  • Upcoming enhanced provider portal (scheduled to be released in 2023)
  • VitalCare architecture is flexible and scalable to support 3rd party integrations, including over 50 EHRs and custom integrations. We have several API endpoints and webhooks available for integration. 
  • Reminders and task list
  • Personalization
  • Device agnostic
  • Medication module
  • Nutrition module with voice, barcode scanning or manual entry options
  • Competitive pricing and flexibility
  • Our 24/7 support is easily reachable and responsive to solve any issues that may arise for clients and patients.
  • American Hospital Association (AHA) is a strategic investor in VitalTech, its only affiliation with a remote patient monitoring company. 
  • Strategic partnerships that increase possibilities for our clients. Such partnerships include AT&T Business, Rogers Wireless, Medline, Cecilia Health, Xealth, Diasyst, Bright.Md and HIA.
  • VitalTech views all clients as partners. We want you to be successful and to view our team as an extension of your own. From implementation to onboarding or support to marketing, we are here to help. We pride ourselves in our responsiveness and availability and our clients continuously tell us that we are far and above other vendors they have dealt with.

Company information

Founded in 2018

14.1M total equity funding



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VitalTech RPM Story SC House Calls.mp4
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Short VitalTech Video.mp4


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3 reviews




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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

May 15, 2023


May 15, 2023

VitalCare Outcomes

We have been able to reduce inappropriate ED and IP episodes. Powerful system and easy to use.

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A verified Dir of ops working with VitalCare.


May 15, 2023


May 15, 2023

great platform and hardware

The platform is amazing, easy to use. the graphs and charts plus Insights has been very helpful in my day to day operations 

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Project manager working with VitalCare at Aston Gardens At Pelican Marsh


May 9, 2023


May 9, 2023


I like most of the platform, except there is not list I can pull to tell me how many pt's went to hospital, archieved off platform.

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A verified End user working with VitalCare.



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