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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
ProPay
ProPay

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Categories

Solutions

Description

Product Description:
ProPay accelerates the use of multiple electronic payment modalities, eliminating paper-based alternatives.
About Jopari Solutions:
Since 2003 Jopari has spearheaded insurance industry efforts to eliminate paper and frictional costs from medical claim transactions. Today, their team offers unrivaled expertise in customer-centric, compliance ready digital solutions for: medical claim submission, delivery and workflow; payment and remittance processing; Attachment exchange; and status communications. All supported by intelligent portal based tracking, search, archive and audit capabilities. Their best-of-breed electronification platform builds ROI quickly by cost-effectively modernizing end-to-end medical claim processing. Lower loss adjustment expense for Payers. Improved revenue cycle performance for Providers. Higher service levels for all.
Product Description:
Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.
About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Jopari ProPay brings to healthcare Payers an industry flexible, full spectrum set of payment methods that work in concert with a Payer’s existing bill review, claim, and financial systems allowing Providers to choose the payment method best suiting their practice or organization’s needs. This suite of multi-tiered payments options leverages advanced disbursement technologies to: (1) reduce costs of payment processing; (2) increase accuracy; and (3) streamline cash and remittance flows for both Providers and Payers.

Pediatric use cases:

None provided

Users:

Patients, Payers, Administrators

Description:
  • Increase the speed of patient payments
  • Increase the amount of patient payments collected
  • Increase the number of patients paying their bills
  • Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
  • Decrease staff involvement on patient payment follow-up through automation


Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:
  • Patients for paying bills
  • Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Other

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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No awards image

Differentiators

Differentiators vs EHR Functionality:

Healthcare Payers eliminate paper and reduce operational expenses with Jopari ProPay.

Jopari ProPay allows Payers to outsource and streamline their paper-based payment and remittance processing, while migrating over 75% of payments to electronic methods – at a fraction of existing manual processing costs.

This next-generation solution in payment processing offers Providers a multi-tiered choice of payment delivery options, including: EFT\ERA; Virtual Card payments with electronic EOB/R; or Paper Checks & EOB/R.  Jopari ProPay features a self-service Provider portal for EOB/R delivery; and supports compliant 835 delivery to support eBilling transactions.

Differentiators vs Competitors:

Jopari ProPay Trust

Jopari ProPay Trust processes over $9 billion in healthcare benefit payments annually, serving more than 50,000 ERISA health plans and fully insured groups.

The Jopari ProPay Trust is an integral part of the Jopari suite of solutions and functions as a “Payee” Trust. Obligations to payees (providers or members) from adjudicated claims of healthcare benefit plans are deposited in the Jopari ProPay Trust. The beneficiaries of the Trust are, therefore, these payees. The Jopari ProPay Trust holds these funds on behalf of these payees until they accept an electronic transaction or cash a paper check for the funds assigned to them. Trusts are strictly regulated by federal and state laws to ensure that assets held by the Trust are protected, on behalf of the beneficiary, from loss, fraudulent use and the bankruptcy of any parties. Jopari believes that this type of protection is vital to our clients and the people they serve.

The ProPay Trust Guarantees:

  • Asset Safety Funds in the Jopari ProPay Trust are stable, liquid and cannot be lost.
  • Control Only the beneficiaries of adjudicated claims approved by health plans receive payments.
  • Conveyance Efficiency Benefit payments are made to the payee quickly and easily.
  • Protection Assets are protected from bankruptcy claims.
  • Security Trust assets are protected from fraudulent use.
  • Confidentiality All information is kept private and secure.
Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

Images

No images provided

No images provided

Videos

1 of 1

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1 of 1

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Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

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Jopari-White-Paper-2022.pdf
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PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

Alternatives

Company Details

Founded in 2004

Founded in 2011

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