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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
A unified digital front door, Empower provides patients a seamless clinical and financial experience to manage their health. It enables providers to create and execute digital clinical engagement campaigns, which will help drive organizational financial performance and quality outcomes. The solution is centered on patient and family outreach across care settings, from managing ambulatory-sensitive conditions to between-the-visits care and post-acute care. Our patient engagement tools have been implemented successfully at dozens of health systems of all sizes and varying levels of technology complexity. Empower extracts data from any number of source systems –such as EMRs, scheduling, labs, and payment information systems – integrating and linking data to deliver comprehensive health information to patients. In addition, the solution includes alerts and notifications and offers the ability to securely communicate with clinicians and care management staff. Empower meets the Office of the National Coordinator for Health Information Technology (ONC) 2015 Edition Health IT Certification Criteria.
About WellStack:

WellStack offers healthcare organizations a modern, out-of-the-box data ecosystem that creates a single source of truth necessary for enterprise-wide decision-making. With a low-code/no-code approach, WellStack democratizes healthcare data and accelerates analytics by providing multi-channel data access to decision-makers, analysts, and researchers with varying technical skills. This strategy helps organizations maximize resource utilization by simplifying report development and analysis, resulting in a jumpstart on their data science journey with the flexibility to innovate and scale to meet future demands.

Product Description:
Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.
About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:
  • Increase the speed of patient payments
  • Increase the amount of patient payments collected
  • Increase the number of patients paying their bills
  • Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
  • Decrease staff involvement on patient payment follow-up through automation


Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:
  • Patients for paying bills
  • Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

Images

No images provided

No images provided

Videos

No videos provided

1 of 1

edit-media
Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

No content provided

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PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

Alternatives

Company Details

Founded in 2017

Founded in 2011

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