PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

The PatientBond Segmented Health Coaching product enables health coaches to engage patients with psychographic insights to motivate and activate desired behaviors. A health coach can identify a patient's psychographic profile on a dashboard (standalone or integrated with EHR) and is presented guidance and tips for enhancing the patient interaction based on these insights. Health coaches can also be trained in verbally interacting with each psychographic segment/patient type. This supplements and strengthens - not replaces - other training/approaches/processes used by health coaches.

Only PatientBond leverages a proven psychographic segmentation model to help health coaches/advisors enhance their health coaching approaches for superior results. Coaching guidance is offered in simple, straightforward suggestions and direction, including psychographic segment-specific replies to patient excuses and objections to lifestyle modification.