Hitch Health is an innovative software product that integrates any appointment system with any ride service to seamlessly and proactively remove transportation barriers and reduce no-show rates.

Hitch Health is based in Minneapolis, Minn. and is focused on creating and delivering health solutions that remove barriers for all patients – regardless of economic or social circumstances. Their first product is a software product that integrates with the Electronic Health Record and a ride share service (Lyft) to seamlessly remove transportation barriers and reduce “no show” rates by automatically syncing ride requests with medical appointments. The software applies filters to determine who is eligible for a ride and then provides the ride offer through text messaging. There is no staff intervention and as a result is a very scalable product. It is the only non-emergency healthcare transportation company with a patent-pending, proprietary technology.

ClikRide is a Medical Transportation platform where we connect our network of transportation providers including rideshare partners and credentialed non-emergency medical transportation (NEMT) providers with Healthcare providers to offer secure and reliable transportation to their patients for outpatient medical appointments and inpatient discharges. Our platform is designed to simplify the ride ordering process for care coordinators without having to pick up the phone & follow up with transportation providers and receiving process for transportation providers with the integration of their existing dispatch system and workflow. We make it simple for care coordinators to organize transportation for patients who need a ride to or from their point of care efficiently with the integration of EMR and scheduling systems. . ClikRide enables healthcare providers to increase throughput in inpatient & ER departments, remove transportation barrier that reduce no-shows for appointments as it impacts revenue & poor health outcomes, improve patient retention by offering concierge level transportation services, and drive better health outcomes through better transportation.

We network and integrate with multiple non-emergency medical transporation (NEMT) providers and Rideshare partners to offer cost-effective and reliable transportation to patients for ther outpatient appointments and inpatient discharges.

Integrate with EMR and scheduling systems to simplify the ride ordering process for care coordinators without having to pick up the phone & follow up with transportation providers and receiving process for transportation providers with the integration of their existing dispatch system and workflow. 

Real-time dasboard for care coordinators to track and manage ride updates, edits and cancellations.

Patients can self schedule the rides for their upcoming outpatient medical appointments prior to their appointments.