By leveraging powerful predictive analytics, Waystar’s Advanced Patient Propensity to Pay solution gives you deeper visibility into the expected cash value of a patient’s account as well as their likely communication preferences—so you make the right contact, at the right time with the right approach. 

Our technology:

• Identifies expected cash value, even for those without credit history
• Doesn’t rely on traditional credit bureaus or ‘soft hits’ that dissatisfy patients
• Tracks aging accounts to guide collection agency placement strategies
• Provides easy-to-read dashboards with performance insights

What our clients are saying:

“At Atrium Health we always focus on putting the patient first. With that top of mind, we deployed Waystar predictive analytics and technology and were actually blown away with the results. Waystar is definitely one of our top vendors and we certainly value the collaboration we have with them. ”

VP of Patient Financial Services, Atrium Health

Waystar delivers innovative technology that simplifies and unifies healthcare payments. The company’s cloud-based platform helps healthcare providers across all care settings streamline workflows, improve financial performance and bring more transparency to the patient financial experience. Waystar solutions have been named Best in KLAS or Category Leader by KLAS Research 16 times (across multiple product categories) and earned multiple #1 rankings from Black Book. The Waystar platform is used by more than half a million providers, 1,000 health systems and hospitals, and 5,000 payers and health plans—and integrates with all major hospital information and practice management systems. On an annual basis, Waystar’s AI-powered solutions process $5B in patient payments, generate $4B in out-of-pocket estimates and process claims representing approximately 40% of the U.S. patient population. For more information, visit www.waystar.com.

In the increasingly consumer-driven healthcare market, providers can learn a lot from successful retailers who recognize that customer relationships are their most valuable asset.

Healthcare providers write off billions of dollars a year in bad debt attributable to patient responsibility. The old systems they relied on to gather payment from insurance companies don’t work with patients.

With Loyale Patient Financial Manager™, patients get the transparency, payment options and support they need to feel in control. The same kind of control they expect in every other financial transaction.

Providers that use PFM™ to automate, optimize and personalize patient financial experiences join the ranks of leading companies in all sectors that earn the enthusiastic support of the people they serve.

They collect more, collect sooner (often upfront) and deliver comprehensive care experiences that promote better revenues, higher profitability and profound competitive advantages.