Concern about paying healthcare bills can leave healthcare consumers and your finances hanging in the balance. Health systems use the consumer-friendly ClearBalance® patient financing program to ease patients’ fears about out-of-pocket medical costs by providing affordable payment options and reassurance before, during and after their care episode. Our unmatched 30 years’ worth of knowledge related to patient payment behavior and our track record for forecasting and providing funding strategies significantly improve critical revenue cycle metrics. ClearBalance patient financing positions your health system as the preferred choice the next time your patients or a family member needs care.

ClearBalance is committed to helping people afford the care they need to lead healthy, happy lives. The healthcare industry will continue to evolve. So they must think, act and lead differently if they are to provide their clients and patients with loan programs that make sense. At all times they will act in an honest, fair and compassionate manner.

The new healthcare economy is here. And succeeding in this new economy requires a shift in the financial relationship between health systems and patients. VisitPay helps you make that shift by giving you the power to manage your financial relationships better than a bank—so you can focus on what you do best: providing exceptional patient care. The VisitPay platform can integrate with multiple billing systems simultaneously to present bills and payment options that make it remarkably easy for patients to understand, verify and pay.

VisitPay develops patient-centered self-pay solutions for health care providers. The company specializes in developing reports within revenue cycle management practice area, as well as enables users to merge financial, operational, and clinical information in a common reporting structure. It offers Self-Pay Engine, which provides an integrated suite of services, business intelligence, processes, and payment-producing products that allow hospitals to manage self-pay receivables. In addition, the company offers professional consulting, technology, and advisory services for self-pay management practices and systems that include dashboards and reporting tools, self-pay strategy assessment, data integration, and portfolio valuation services. Further, it provides self-pay process management services, including inventory management, work flow and processes, payment estimation, charity care identification, analytics, vendor management, payment tools and strategies, and legal programs. The company was incorporated in 2010 and is based in Boise, Idaho.

Loyalty

91% very likely to return to the healthcare provider that offers ClearBalance

Referral

88% will refer family and friends to the provider that offers ClearBalance

ClearBalance HealthCare combines the best of high-tech and high-touch for a truly engaged patient-consumer experience to support patients when, where and how they want service.

Empowered Account Management: Featuring true single sign-on integration from your patient portal, our patient-facing self-service tools are an extension of your brand and enable patients to manage their account at their convenience. In the background, the ClearPath enrollment platform integrates with patient accounting, estimation and eligibility tools to automate staff workflow.

Dedicated, Empathetic Personal Assistance: For patients who prefer one-on-one interaction, the ClearBalance Patient Experience Center provides high-touch customer support. Our only business is healthcare and our focus is on your patients.