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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
ClearBalance
ClearBalance

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Categories

Solutions

Description

Product Description:
Concern about paying healthcare bills can leave healthcare consumers and your finances hanging in the balance. Health systems use the consumer-friendly ClearBalance® patient financing program to ease patients’ fears about out-of-pocket medical costs by providing affordable payment options and reassurance before, during and after their care episode. Our unmatched 30 years’ worth of knowledge related to patient payment behavior and our track record for forecasting and providing funding strategies significantly improve critical revenue cycle metrics. ClearBalance patient financing positions your health system as the preferred choice the next time your patients or a family member needs care.
About ClearBalance:
ClearBalance is committed to helping people afford the care they need to lead healthy, happy lives. The healthcare industry will continue to evolve. So they must think, act and lead differently if they are to provide their clients and patients with loan programs that make sense. At all times they will act in an honest, fair and compassionate manner.
Product Description:

Just like every patient's visit is personal, their billing and payment experience should be too.

Trusted by hundreds of provider clients, including 4 of the top 10 health systems in the US. Flywire’s analytics-driven payment platform engages patients at every stage in the financial journey with easy-to-understand, affordable payment options.

About Flywire:

Flywire is a global payments-enablement and software company, trusted by organizations around the world to deliver on their customers’ most important moments. Our responsive billing and payments platform leverages deep analytics and machine learning to understand your patients capacity to pay, their preferred method of engagement, and where on their healthcare journey we need to meet them. We're delivering on your patients most important payments and maximizing collections for you and financial peace for your patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient Financing

Patients can use a revolving line of credit (zero or low-interest) to pay their portion of healthcare costs. Long-term patient financing can be a strategic differentiator for your organization.

Payment Plan Transfer

Relieve accounts receivable pressures and boost cash flow while giving patients flexibility to repay out-of-pocket costs. Patient financing programs enable your organization to be a champion for patients, tipping their loyalty in your favor.

Patient Financial Engagement

ClearBalance provides ongoing high-tech, high-touch patient outreach with self-service tools and one-on-one healthcare-dedicated customer service to help patients manage their accounts.

Pediatric use cases:

None provided

Users:

Patients, Providers, Administrators

Description:

Built for today. Designed for the future.

We infuse a deep knowledge of analytics into the heart of everything we do, guiding patients to the financial path that is right for them, while providing you and your staff with real-time insights to chart the best future for your organization.

  • Data
  • Predictive Analytics
  • Matching
  • Results
Pediatric use cases:

None provided

Users:

Patients, Hospitals and Health Systems

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Cerner

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Loyalty

91% very likely to return to the healthcare provider that offers ClearBalance

Referral

88% will refer family and friends to the provider that offers ClearBalance

Differentiators vs Competitors:

ClearBalance HealthCare combines the best of high-tech and high-touch for a truly engaged patient-consumer experience to support patients when, where and how they want service.

Empowered Account Management: Featuring true single sign-on integration from your patient portal, our patient-facing self-service tools are an extension of your brand and enable patients to manage their account at their convenience. In the background, the ClearPath enrollment platform integrates with patient accounting, estimation and eligibility tools to automate staff workflow.

Dedicated, Empathetic Personal Assistance: For patients who prefer one-on-one interaction, the ClearBalance Patient Experience Center provides high-touch customer support. Our only business is healthcare and our focus is on your patients.

Differentiators vs EHR Functionality:

Affordability and engagement driven by analytics

You can’t solve for affordability unless you know what your patients need. Flywire’s responsive billing and payments platform leverages deep analytics and machine learning to understand your patients capacity to pay, their preferred method of communication, and where on their healthcare journey we need to meet them, placing them on their best path to financial success.

Differentiators vs Competitors:

Tap into a wealth of insights and automation

Our proprietary predictive analytics system offers a tremendous opportunity for revenue cycle leaders to fortify revenue streams and increase profitability by achieving better customer experiences, revenue attainment, cash acceleration, and securing stronger competitive differentiation.

Matching your patients with the best offer to meet their needs

Our unparalleled access to data allows us to have deeper insights into patients than any other patient financial engagement platform on the market. 3 out of 4 patients choose our affordable options when presented. That number continues to grow daily with each happy patient served.

A platform built on results

A strong analytics platform doesn’t mean anything if it doesn’t drive results. Our patient financial engagement solution has proven to be instrumental in driving key revenue cycle metrics at some of the largest health systems in the country, including AdventHealth, Banner Health, and CommonSpirit Health.

  • 65% increase in self-service adoption
  • 10% decrease in staff-generated plans
  • 50% increase in payment plan creation

Keywords

Images

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Videos

No videos provided

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Downloads

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PatientPay 2025 WhitePaper_MAR2020.pdf
https://www.flywire.com/resources/case-study-penn-highlands-healthcare

Alternatives

Company Details

Founded in 1992

Founded in 2011

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