Just like every patient's visit is personal, their billing and payment experience should be too.

Trusted by hundreds of provider clients, including 4 of the top 10 health systems in the US. Flywire’s analytics-driven payment platform engages patients at every stage in the financial journey with easy-to-understand, affordable payment options.

Flywire is a global payments-enablement and software company, trusted by organizations around the world to deliver on their customers’ most important moments. Our responsive billing and payments platform leverages deep analytics and machine learning to understand your patients capacity to pay, their preferred method of engagement, and where on their healthcare journey we need to meet them. We're delivering on your patients most important payments and maximizing collections for you and financial peace for your patients.

For hospitals, it is 4x harder to collect from patients than insurance payers. Patients now make up to 30% of hospital revenue but are 4x harder to collect from than insurance payers1 due to complexity, regulation and patient means. 

Sift Healthcare provides advanced analytics and machine learning integrations to optimize patient payments. Sift combines patient payment expertise and AI-driven intelligence to equip providers with an integrated toolset to optimize patient financial engagement.

Patient collections should be a dialogue, not a solicitation. Sift integrates AI into your patient engagement platform to guide patient communications activities – maximizing collections while improving patient engagement.

• Account Segmentation
• Patient Contact Strategy
• Payment Plan Provisioning
• Improved collections, increased payment plan adoption, and reduced inbound/outbound calls

Propensity-to-pay for a person, not a number. Sift goes beyond credit scores, leveraging historical data to determine the best engagement approach for each patient.

• Improved Patient Satisfaction
• Pre-service patient financing and collection recommendations that help avoid surprises and set expectations
• Lookalike predictive models, not credit scores and rule logic
• Increased upfront collections with more empathy

Affordability and engagement driven by analytics

You can’t solve for affordability unless you know what your patients need. Flywire’s responsive billing and payments platform leverages deep analytics and machine learning to understand your patients capacity to pay, their preferred method of communication, and where on their healthcare journey we need to meet them, placing them on their best path to financial success.

Tap into a wealth of insights and automation

Our proprietary predictive analytics system offers a tremendous opportunity for revenue cycle leaders to fortify revenue streams and increase profitability by achieving better customer experiences, revenue attainment, cash acceleration, and securing stronger competitive differentiation.

Matching your patients with the best offer to meet their needs

Our unparalleled access to data allows us to have deeper insights into patients than any other patient financial engagement platform on the market. 3 out of 4 patients choose our affordable options when presented. That number continues to grow daily with each happy patient served.

A platform built on results

A strong analytics platform doesn’t mean anything if it doesn’t drive results. Our patient financial engagement solution has proven to be instrumental in driving key revenue cycle metrics at some of the largest health systems in the country, including AdventHealth, Banner Health, and CommonSpirit Health.

• 65% increase in self-service adoption
• 10% decrease in staff-generated plans
• 50% increase in payment plan creation

• Unified and normalized data sets that are accessible and provide a full view of patient payment behavior 
• Dynamic machine learning based workflows, rather than rigid rules-based logic
• Intelligence that enables the most effective use of EHR functionality