By leveraging powerful predictive analytics, Waystar’s Advanced Patient Propensity to Pay solution gives you deeper visibility into the expected cash value of a patient’s account as well as their likely communication preferences—so you make the right contact, at the right time with the right approach. 

Our technology:

• Identifies expected cash value, even for those without credit history
• Doesn’t rely on traditional credit bureaus or ‘soft hits’ that dissatisfy patients
• Tracks aging accounts to guide collection agency placement strategies
• Provides easy-to-read dashboards with performance insights

What our clients are saying:

“At Atrium Health we always focus on putting the patient first. With that top of mind, we deployed Waystar predictive analytics and technology and were actually blown away with the results. Waystar is definitely one of our top vendors and we certainly value the collaboration we have with them. ”

VP of Patient Financial Services, Atrium Health

Waystar delivers innovative technology that simplifies and unifies healthcare payments. The company’s cloud-based platform helps healthcare providers across all care settings streamline workflows, improve financial performance and bring more transparency to the patient financial experience. Waystar solutions have been named Best in KLAS or Category Leader by KLAS Research 16 times (across multiple product categories) and earned multiple #1 rankings from Black Book. The Waystar platform is used by more than half a million providers, 1,000 health systems and hospitals, and 5,000 payers and health plans—and integrates with all major hospital information and practice management systems. On an annual basis, Waystar’s AI-powered solutions process $5B in patient payments, generate $4B in out-of-pocket estimates and process claims representing approximately 40% of the U.S. patient population. For more information, visit www.waystar.com.

For hospitals, it is 4x harder to collect from patients than insurance payers. Patients now make up to 30% of hospital revenue but are 4x harder to collect from than insurance payers1 due to complexity, regulation and patient means. 

Sift Healthcare provides advanced analytics and machine learning integrations to optimize patient payments. Sift combines patient payment expertise and AI-driven intelligence to equip providers with an integrated toolset to optimize patient financial engagement.

Patient collections should be a dialogue, not a solicitation. Sift integrates AI into your patient engagement platform to guide patient communications activities – maximizing collections while improving patient engagement.

• Account Segmentation
• Patient Contact Strategy
• Payment Plan Provisioning
• Improved collections, increased payment plan adoption, and reduced inbound/outbound calls

Propensity-to-pay for a person, not a number. Sift goes beyond credit scores, leveraging historical data to determine the best engagement approach for each patient.

• Improved Patient Satisfaction
• Pre-service patient financing and collection recommendations that help avoid surprises and set expectations
• Lookalike predictive models, not credit scores and rule logic
• Increased upfront collections with more empathy

• Unified and normalized data sets that are accessible and provide a full view of patient payment behavior 
• Dynamic machine learning based workflows, rather than rigid rules-based logic
• Intelligence that enables the most effective use of EHR functionality