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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Clear Arch Mobile
Clear Arch Mobile

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Categories

Solutions

Description

Product Description:

Clear Arch Mobile is a mobile health app that gives patients the ability to proactively self-monitor their vital signs from any location, at any time. This mobile app from Clear Arch Health is designed with an intuitive and interactive interface that keep patients engaged with, and involved in their daily healthcare. It is convenient and portable, accessible wherever cellular service is available, and allows users to gain better insights into their ongoing health status. Through wireless communications, patients can easily transmit collected measurement data to the LifeStream™ clinical monitoring dashboard for their healthcare team to view, assess, analyze, and act upon if needed.

Clear Arch Mobile has the following features and benefits:

  • Clinicians and health care teams can manage patients outside clinical settings
  • Convenient, real-time remote monitoring of vital signs
  • Software displays and transmits data collected from peripheral
  • Patient can receive questions and reminders
  • Share captured data through to the LifeStream Clinical Dashboard for prompt review and assessment
  • Vital signs self-monitoring keeps patients actively involved in their own healthcare

About Clear Arch Health:

Clear Arch Health is a healthcare solutions vendor and partner on a mission to bridge gaps in remote care by transforming the delivery of healthcare. 

We enable leading healthcare organizations, hospitals, health systems, clinical practices, homecare agencies and home health entities to streamline productivity and workflow efficiency. 

Our advanced healthcare technology innovations in patient monitoring and personal safety give healthcare providers the necessary tools to improve clinical outcomes by implementing time-critical data-driven insights supported by our end-to-end virtual care program guidance so that they may proactively help healthcare consumers to live well at every stage of life. 

  • Clear Arch Health offers the latest advancements in health monitoring and emergency response solution software to improve outcomes, reduce costs and streamline logistics. Offering a unique combined platform capable of supporting Remote Patient Monitoring (RPM) and/or Personal Emergency Response System (PERS) designed to support individual patients needs and offers the opportunity to white label care services to keep patients connected to their healthcare providers.

  • From direct shipping, patient identification, qualification, enrollment and onboarding, to staff and end-user training, expert consultation and comprehensive customer support, Clear Arch Health manages all product and service logistics for our clients and our partners with flexible, customizable, scalable and sustainable options.

  • Clear Arch Health is a partner that simplifies RPM program delivery so our clients can focus on doing what they do best – delivering care. Our robust RPM platform and expansive patient-centric program and service options (including Bluetooth-enabled compatability with a range of healthcare peripherals for clinical self-monitoring and reporting) enhance the delivery of healthcare, creating an overall better experience for providers and their patients through engaging tablets, mobile devices and user-friendly eHealth applications.

  • Our aim at Clear Arch Health is to be the go-to vendor partner for enabling actionable clinical oversight, lowering the cost of healthcare and helping to reduce hospital admissions, readmissions and emergency department visits.

  • Offering the industry's first full-featured RPM solution with an integrated PERS medical alarm, Clear Arch Health is a premier innovator in connected care technology and offers the only solution that is designed to step-down and transition to private pay for patients that opt to keep a self-monitoring healthcare program.

  • Clear Arch Health provides an innovative connected care platform that streamlines patient health data collection, assessment, condition management and timely intervention for patients outside of clinical settings. This makes it easier for our clients and care providers to meet evolving healthcare needs, achieve goals, reduce the cost of care and improve patient satisfaction for an overall better patient experience.
Product Description:

As the leader in Patient Engagement, we have been helping health care organizations to differentiate themselves in meaningful and measurable ways for more than 23 years. We offer a uniquely personal patient and family experience based upon a very straightforward operating standard: An informed, involved patient leads to better outcomes. Our solutions automatically deliver the right information at the right time to patients, empowering them to self-manage and equip staff with the insights needed to deliver higher-quality, more personalized care.

For over 20 years, we have provided digital patient engagement across 600+ provider clients, which now reaches over 8 million patients annually across all care settings. Our pre-admission and post-discharge digital care plans averaged 95,000 interactions and over 130,000 interactions per month. Our solutions are live in 75,000+ hospital beds and over 230 clinics.

GetWell Inpatient™ offers integrated entertainment, concierge services (meal ordering, room controls, service recovery, etc.), patient education and clinical pathways to drive deeper, more personalized engagement. Your patients will complete prescribed interventions to drive greater care plan compliance. Personalized workflows help patients understand their condition, learn about medications, assess pain, prepare for discharge and more. Whether you’re seeking to lower readmissions, reduce length of stay, prevent falls, improve patient satisfaction or provide a more robust patient entertainment system, our dynamic, omni-channel solution delivers the following benefits;

  • Empower patients and families to be active participants in their care
  • Proactively guide patients through personalized pathways
  • Allow patients to order meals and control their environment
  • Capture patient satisfaction and needs in real time
  • Automate routine tasks and documentation for staff
  • Offload non-clinical tasks
  • Prepare patients for successful discharge
  • Engage patients through any modality — TV, Tablet or BYOD

Get Well supports our clients in achieving their strategic goals of implementing an Interactive Patient Care solution that:

  • Improves quality of care
  • Improves patient satisfaction
  • Improves operational efficiency
  • Implements facility-specific plan
  • Strengthens market position
  • Fulfills commitment to community service and advocacy
  • Advances faculty and medical staff development

About Get Well:

Get Well delivers digitally enabled, consumer-centered experiences that build lifelong loyalty while deepening patient relationships, improving clinical quality, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform, which combines our legacy Inpatient, Rounds+, Loop, and Navigate products, is the consumer digital platform for a new era and includes six modules aimed at solving the most pressing issues facing healthcare systems:

  1. Activation & Growth: Targeted outreach aimed at (re)activation, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources, Maternal Health equity and navigation and youth mental health services.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: A library of over 300 digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, Automated clinical workflows, symptom surveys and patient check-ins. 
  6. Navigation & Retention: Digitally-led engagement with augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Get Well offers a world-class library of high-quality and evidence-based educational information. Comprised of 4,000+ videos from leading content providers, our collection reinforces the main points of care and maximizes comprehension. We continuously cultivate our content ecosystem to provide you with the latest educational resources designed to address your organization’s unique needs. Our experts track utilization statistics, common diagnoses, video quality and accessibility, patient reviews and clinical assessments to ensure our content bundles maximize engagement and outcomes.

Get Well's Point of Care solution allows providers to assign education (either automatically or manually, depending on configuration) and tracks patient responses and comprehension, which can be integrated back to the EHR.

Get Well's platform is available on TV, tablet, and mobile devices and educational content is personalized based on patient diagnoses.

Yes

Get Well's solution helps improve patient communication, engagement and comprehension and helps to better inform care teams to drive the best clinical outcomes.

Get Well's solution can be tailored to optimize existing workflows.

Yes, Get Well has 20+ EHR integrations, nearly 500 partners integrated, and engages with 8 million patients annually.

Use Cases

Description:

Clear Arch Mobile engages patients with their treatment. The mobile application assists patients with managing their own health and gives them information on their wellness status. This can help promote healthier living and healthier behaviors. Patients can learn more about their health through two-way communication with their care providers and their care providers can keep in touch through text messaging, helping them to maintain access to useful information when and where they need it. 

Pediatric use cases:

None provided

Users:
  • Healthcare organizations
  • End-users/patients
  • Connected clinicians
  • Care coordinators
  • Caregivers
  • Nurse practitioners
  • Home care personnel
Description:

GetWell Inpatient™ offers integrated entertainment, concierge services (meal ordering, room controls, service recovery, etc.), patient education and clinical pathways to drive deeper, more personalized engagement. Personalized workflows help patients understand their condition, learn about medications, assess pain, prepare for discharge and more. Our dynamic, omni-channel solution proactively delivers the right information at the right time to patients, empowering them to self-manage and equipping staff with the insights needed to deliver excellent service and higher quality care. GetWell Inpatient delivers the following benefits;

  • Empower patients and families to be active participants in their care
  • Proactively guide patients through personalized pathways
  • Allow patients to order meals and control their environment
  • Capture patient satisfaction and needs in real time
  • Automate routine tasks and documentation for staff
  • Offload non-clinical tasks
  • Prepare patients for successful discharge
  • Engage patients through any modality — TV, Tablet or BYOD

Get Well supports our clients in achieving their strategic goals of implementing an Interactive Patient Care solution that:

  • Improves quality of care
  • Improves patient satisfaction
  • Improves operational efficiency
  • Implements facility-specific plan
  • Strengthens market position
  • Fulfills commitment to community service and advocacy
  • Advances faculty and medical staff development
Pediatric use cases:

All the same benefits as the use case listed above but with additional education and entertainment elements and programs personalized for youth. Additional communication enabled to support both patient (children) and caregiver engagement.

Users:

Patients (adults & children), care teams, and other administrative team members in EVS, maintenance, housekeeping, and food service.

EHR Integrations

Integrations:

Patient portal, Home health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

None provided

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

EMRs are great for clinical documentation but they were not built to optimize the experience for patients or clinicians, which can often drive down utilization of key functionality of the EMR. Get Well helps optimize the investment organizations have already made in their EMRs, and get the most value out of them. Interoperability is a clear strength for Get Well and our experienced team reduces implementation time and burden for a hospital’s IS department. Our solutions are EMR-agnostic; we have established bidirectional interfaces to every major EMR for patient education, and a host of pharmacy, medication administration / dispensing, RTLS, dietary and hospital communication systems. Our deep expertise ensures that our technology is fully embedded and communicating with your core health IT platforms to pull critical information, to document information and to coordinate with other systems and bring them to the bedside.

Our extensive interoperability enables us to automate and standardize important elements of the patient experience while streamlining existing processes and workflows to save time for care teams. Get Well has successfully integrated with more systems than any other patient engagement provider.

We have over 23 years of experience integrating with all major HIT systems: 3,500+ live integrations, 160+ different interfaces and 50+ HIT vendor systems including IOT, EVS, meal ordering, RTLS, medication administration/dispensing, pharmacy, hospital communication, etc.

Differentiators vs Competitors:

We believe the following components of our solution distinguish us from others in this space:

 

Improved Patient & Family Education - We believe that more engaged patients and families result in better outcomes. Our technology goes beyond providing on-demand access to education and is highly effective at proactively engaging patients to complete prescribed interventions. 

 

Key Systems Integration - Interoperability is a clear strength for our company. Our solutions are EMR-agnostic and we have established bidirectional interfaces to every major EMR for patient education, and a host of pharmacy, medication administration/dispensing, RTLS, dietary and hospital communication systems.

  

      

Patient Satisfaction - Get Well improves patient satisfaction on several fronts. From entertainment options, including television content, movies, games and internet access to easy feedback collection and communication of non-clinical requests directly to the appropriate department. GetWell Inpatient helps hospitals gauge satisfaction levels, notifying staff in the event that an intervention is needed to circumvent a negative experience. As a result, our clients have seen significant HCAHPS improvements.

 

Innovative Cross-Continuum Engagement - Our inpatient platform has expanded to include pre-admission and post-discharge follow-up care. We can now engage patients digitally across all settings of care through integrated modules that client sites can activate individually or as a platform to create a unified Get Well experience.

Science- & Evidence-Based Approach - To advance the science of patient and family engagement, Get Well founded the O’Neil Center, the industry’s first central resource dedicated to helping health care providers translate patient and family engagement theory into practice. The O’Neil Center published its Interactive Care Model (ICM), a framework that guides the effective implementation of GetWell Inpatient and other Get Well solutions.

 

Our Passion is Patient Engagement - Get Well's sole business and exclusive focus is patient activation, engagement, and guidance on the healthcare journey. We are committed to maintaining our position as the market leader.

Health Equity

Keywords

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Company Details

Founded in 2006

Founded in 1999

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