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Get Well

Get Well

Get Well

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Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

  1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Reduce community health care gaps without adding staff resources with Get Well's SDOH Screening & Navigation program

Reach and assess vulnerable populations

Text-based screening and outreach without requiring an app increases engagement and response, leading to better risk assessments for your patient population, including non-

English speakers.

Augment patient and clinical staff experience

Patient responses automatically integrate into the EHR and are categorized for relevant resource referral by Get Well Navigators, reducing administrative burden on staff. Automate conversations with patients to scale staff resources and efficiently close care gaps.

Empower action with clinical, social, and behavioral interventions

Referring patients to valuable resources and education, with regular follow-up, demonstrates ongoing care, fostering greater trust and loyalty between patients and your organization.

Measure program success and ROI

Our program assists in meeting CMS and IQR requirements, Joint Commission accreditations, HEDIS measures, and broader health equity goals, leading to better reimbursements and more equitable health outcomes.

Learn how UMass Memorial Health broke SDOH screening and navigation records using Get Well Health Equity:https://www.getwellnetwork.com/resource/case-study-umass-memorial-health-sdoh/

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

As the leader in Patient Engagement, we have been helping health care organizations to differentiate themselves in meaningful and measurable ways for more than 24 years. We offer a uniquely personal patient and family experience based upon a very straightforward operating standard: An informed, involved patient leads to better outcomes. Our solutions automatically deliver the right information at the right time to patients, empowering them to self-manage and equip staff with the insights needed to deliver higher-quality, more personalized care.

Get Well has provided digital patient engagement across 600+ provider clients, which now reaches over 10 million patients annually across all care settings. Our pre-admission and post-discharge digital care plans averaged 95,000 interactions and over 130,000 interactions per month. Our solutions are live in 75,000+ hospital beds and over 230 clinics.

GetWell Point of Care Engagement offers integrated entertainment, concierge services (meal ordering, room controls, service recovery, etc.), patient education and clinical pathways to drive deeper, more personalized engagement. Your patients will complete prescribed interventions to drive greater care plan compliance. Personalized workflows help patients understand their condition, learn about medications, assess pain, prepare for discharge and more. Whether you’re seeking to lower readmissions, reduce length of stay, prevent falls, improve patient satisfaction or provide a more robust patient entertainment system, our dynamic, omni-channel solution delivers the following benefits:

  • Empowers patients and families to be active participants in their care
  • Proactively guides patients through personalized pathways
  • Allows patients to order meals and control their environment
  • Captures patient satisfaction and needs in real time
  • Automates routine tasks and documentation for staff
  • Expands staff capacity by automating non-clinical tasks
  • Prepare patients for successful discharge
  • Engage patients through any modality — TV, Tablet or BYOD

Get Well supports our clients in achieving their strategic goals of implementing an Interactive Patient Care solution that:

  • Improves quality of care
  • Improves patient satisfaction
  • Improves operational efficiency
  • Implements facility-specific plan
  • Support virtual nursing and care models
  • Increases care team recognition
  • Drives in-house revenue for the pharmacy and health system

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product capabilities
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

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Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Imagine the impact if you had the time to call every patient every day to let them know what to expect, know and do. Care teams would have real-time visibility into risk status and patients would have a superior outcome and experience. 


With Get Well's award-winning Transitions of Care programs, care teams can engage all patients across their care journey through automated virtual check-ins. By sending the right information at the right time, our digital care management program identifies patients in real time who need help. Care teams are able to reach more patients and proactively intervene before costs and complications escalate, and patients feel like their care team is with them every step of the way, including points of discharge as well as in preparation for surgeries or procedures.

  • Focus care teams on the right patient at the right time from point of diagnosis to point of discharge.
  • Automatically deliver precision nudges for each patient, including personalized care plans.
  • Remotely monitor patients without the use of devices and receive actionable data that provides a real-time window into the patient and their risk of readmission.
  • Reach more patients without adding staff and allow teams to manage by exception 
  • Increase revenue and reimbursement payments 
  • Drive positive patient satisfaction reviews and ratings 
  • Grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient discharge.

Learn how Lifebridge Health achieved 43% reduction in Orthopedic readmissions and 169% boost in Google Star Ratings with Get Well Guided Care: https://www.getwellnetwork.com/resource/lifebridge-health-guided-care/

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product capabilities
Data Collection
Analytics
Bidirectional Communication
Pre-Built Care Plans
Integration & Interoperability
Operational Support
Patient Education & Coaching
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

Product Logo
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

GetWell Rounds+ digital rounding, reporting and real-time service recovery solution streamlines data collection and reduces documentation time. Data captured during rounding automatically triggers real-time alerts on service recovery issues, giving nurses the ability to triage tasks to appropriate departments. Now, clinical staff can focus on the interactions that matter the most to patients. When powered by insights from GetWell Inpatient, our digital patient rounding tool can help staff prioritize their time, personalize interactions and positively impact outcomes.
 

  • Hardwire best practices in rounding
  • Increase speed-to-insight and uncover root cause of feedback
  • Guide clinicians on what to talk about with best practice templates
  • Increase efficiency and empower staff
  • Create insights through robust data collection and reporting
  • “Close the loop” on service requests
  • Improve quality of interactions between clinicians and patients
  • Automatically triage requests to the appropriate team
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product capabilities
Interoperability
Data security and privacy
Scalability
Adaptability
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

GetWell enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Learn how a Midwestern health system has partnered with Get Well to enhance patient engagement across its five hospitals, urgent care network, EDs, and primary and specialty care services, aiming to close care gaps, grow market share, and boost brand loyalty: https://www.getwellnetwork.com/resource/case-study-midwestern-health-system/

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product capabilities
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

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