The only solution for doctors and patients.

Abridge’s top-rated consumer app helps your patients stay on top of their health. Reduce follow-up questions and improve understanding by giving your patients next steps they can revisit whenever they need to.

For Providers

End-to-end integrations

Works where doctors work.

We integrate deeply with the top EHRs (including Epic), and offer lighter weight HL7 options as well. Supercharge your workflow by connecting directly to our API! Our technology is HIPAA-compliant and follows industry best practices to protect patient information.

Cutting-edge machine learning

Trustworthy AI that puts people first.

Founded on Carnegie Mellon roots, Abridge's research culminated in the first-published and first-to-market AI system for generating complete SOAP note drafts. Learn more about how our machine learning safeguards providers and patients by focusing on metrics like causality, fairness, and transparency.

Any input, from audio to chat transcripts

Capture audio using our standalone solutions, or upload conversations from your own preferred source.

Automated SOAP notes

Get clinically useful and billable documentation.

Next steps for patients

Send patients after visit summaries, based on the conversation.

Structured data and analytics

Customize data structure and output for your needs.

For Patients

Listen in

Whether in conversation at your doctor’s, or a talk over the phone, Abridge records it so you can be more present during the appointment.

Transcribe

Review the transcript to see the medical terms you discussed – from symptoms to conditions, procedures to medications.

Our technology highlights what’s important in the conversation, so you can focus on the details.

Review

Revisit your doctor’s visit

Play back or skip ahead. Listen again with fresh ears, quickly review the transcript, or replay key points in the discussion.

Capture

Every conversation becomes your record

Keep your story, and your data, intact. Doctor to doctor, condition to outcome.

Knowledge

Gain a deeper understanding

Learn more about your diagnosis and medications, and even access prescription savings.

Share

Keep friends and family on the same page

Securely share a summary of the conversation as if someone was at the appointment with you.

• Boston Children's Hospital
• PriorityHealth
• University of Kansas Health System
• University of Pittsburgh Medical Center (UPMC)
• US Department of Veteran's Affairs  

Playback Health Pro is funcational in several use cases that benefit from enhanced communications, automation, and AI scribing.

• Clinical Documentation: By converting patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries, Playback Health aids clinicians in reducing the administrative burden of note-taking.
• Patient Engagement: The platform enhances the way patients receive and understand their care instructions by providing multimedia playback options (video, audio, and screen recordings). This ensures that patients can review their care instructions in a format that is easiest for them to comprehend, enhancing compliance and satisfaction.
• Language Translation: Playback is able to record and transcrible in 15 different languages and simultaneously offer patient summeries in the patients language, while satisfying clinical documentation requirements in English.
• Ambient Clinical Intelligence: Through its ambient listening and AI scribe functionality, Playback Health can passively capture and document clinical conversations during patient visits, which helps in creating accurate medical records without interrupting the patient-provider interaction.
• Telehealth: During virtual visits, Playback can be used to record sessions and provide transcripts, making it easier for both patients and providers to revisit the discussed care instructions or medical advice.
• Quality Assurance and Training: The ability to review recorded interactions can help healthcare facilities monitor and improve the quality of care delivered. It also serves as a valuable tool for training medical staff by demonstrating effective communication practices, and reduce medical malpractice liability.

These use cases highlight Playback Health's utility in streamlining communication, enhancing patient engagement, and reducing the administrative load on healthcare providers.

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Playback Health Pro helps in recording instructions and care plans that parents or guardians can share and review multiple times, ensuring that children's care continues effectively at home.

Playback Health Pro can be highly effective across a range of healthcare users, enhancing communication and documentation efficiencies in various medical settings:

• Primary Care: In primary care settings, Playback Health Pro helps in capturing comprehensive clinical discussions during patient visits, aiding in accurate record-keeping and improving follow-up care through better patient understanding and compliance.
• Specialty Care: For specialties like cardiology, orthopedics, dermatology, and others, the platform can document detailed and often technical conversations, which are crucial for precise treatment plans and patient education about specific conditions.
• Surgery and Pre-Operative Care: It can be used to record pre- and post-operative instructions and consents, providing patients with clear and repeatable access to crucial surgical care information and reducing anxiety and misunderstanding.
• Pediatrics: In pediatrics, Playback Health Pro helps in recording instructions and care plans that parents or guardians can review multiple times, ensuring that children's care continues effectively at home.
• Behavioral Health: For mental health and counseling services, the platform allows for the discreet and secure documentation of sensitive sessions, which can be reviewed by practitioners to monitor progress over time.
• Chronic Disease Management: Playback Health Pro is particularly useful in managing chronic diseases, where ongoing education, adherence to treatment protocols, and regular updates are crucial for patient management
• Geriatrics: For elderly patients who may have difficulty remembering complex medical instructions, the platform can offer caregivers and family members the ability to revisit discussions to ensure proper care.
• Emergency Medicine: Although challenging due to the nature of care, it can help in documenting the acute management and stabilization of patients, which can be critical for legal and compliance reasons.
• Telemedicine: As virtual care becomes more prevalent, Playback Health Pro facilitates the recording and sharing of telehealth sessions, making virtual visits as valuable as in-person consultations.
• Multilingual Care Settings: In diverse linguistic environments, the platform can aid in overcoming language barriers by providing recorded content that can be easily translated or shared with interpreters.

These above areas of care benefit significantly from Playback Health Pro’s ability to capture and replay detailed medical interactions, which can improve understanding, compliance, and outcomes across the healthcare spectrum.