CriticalArc is a SaaS-based provider committed to transforming incident response through innovative solutions. These solutions empower your organization’s safety and security teams with the intelligence to strengthen and streamline their response to threats and incidents. Founded in Australia in 2011, CriticalArc’s leadership recognized an over-reliance on fixed, costly security systems and saw an opportunity to leverage the ubiquity of smartphones and the performance of cloud networks with enterprise-grade software. As a result, CriticalArc combined its deep understanding of security systems with a passion for quality software and a commitment to customers to develop its distributed command and control software, service, SafeZone® SafeZone empowers your organizations’ most important resource – your people.

CriticalArc is a SaaS-based provider committed to transforming incident response through innovative solutions. These solutions empower your organization’s safety and security teams with the intelligence to strengthen and streamline their response to threats and incidents. Founded in Australia in 2011, CriticalArc’s leadership recognized an over-reliance on fixed, costly security systems and saw an opportunity to leverage the ubiquity of smartphones and the performance of cloud networks with enterprise-grade software. As a result, CriticalArc combined its deep understanding of security systems with a passion for quality software and a commitment to customers to develop its distributed command and control software, service, SafeZone® SafeZone empowers your organizations’ most important resource – your people.

PenNav is an AI-enabled campus-wide navigation and wayfinding software-as-a-service (SaaS) solution designed to enhance visitor and staff experience as well as optimize operational performance. There are two main offerings – • PenNav Q • PenNav Pro PenNav Q Experience: PenNav Q is a web-enabled static wayfinding experience rendered on kiosks, digital signage, or visitor mobile browser from current location to a chosen Point of Interest (PoI). PenNav Q requires no mobile app install. Available in both kiosk and virtual kiosk using QR code. PenNav Pro Experience: PenNav Pro is an AI-enabled campus-wide navigation and wayfinding software-as-a-service (SaaS) solution designed to enhance visitor and staff experience as well as optimize operational performance. PenNav Pro features real-time location of 2D/3D maps with turn-by-turn instruction with tactile feedback and home-to-office navigation.

Penguin Location Services elevates enterprise operational efficiency, visitor experience, workflow, and safety with state-of-the-art location technology. Our advanced location engine, compatible with BLE 5.1 and above infrastructure, incorporates AI and ML-driven algorithms for unparalleled accuracy and rapid updates down to sub-room levels across the entire enterprise environment.

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Our product lines include PenNav, offering enterprise-grade wayfinding applications, PenTrack for asset tracking and location solutions, and our newest addition, PenSafe, focusing on leveraging location technology for enhanced safety applications.