• With labor shortages the new normal, revenue cycle teams are constantly tasked to increase efficiency and reduce the cost to collect reimbursement. While the EHR may offer a wealth of data on EHR workflows, our customers find as much as 50% of their teams’ work happens outside the EHR, in business tools and payer portals. With fragmented workflow data and a distributed workforce, it’s difficult for leaders to turn that data into insights about workflow gaps, training needs, and automation opportunities.
• Part of Janus Health’s Operational Intelligence suite, Workforce Management (WFM) uses our proprietary process mining tool, Observe, to derive meaning from billions of data points captured in customers’ workflows. WFM surfaces those insights into a dashboard application, giving customers a comprehensive view of productivity and effectiveness across teams, systems, and applications.

Janus Health is fundamentally transforming the future of revenue cycle work with our groundbreaking end-to-end artificial intelligence platform. Our rich history in healthcare and technology allows us to instinctively understand what it is about revenue cycle management that creates significant challenges for healthcare organizations. We’ve developed Operational Intelligence and Intelligent Automation solutions to aid revenue cycle teams in optimizing their workflows, so they can do more with less and ultimately collect more cash.

Workforce Management captures actions taken both in and outside the EHR, providing a more complete picture of workforce productivity and effectiveness.

Traditionally health systems employed over-the-shoulder consultants for this productivity data. Workforce Management is superior in a few ways:

• It’s unobtrusive and unlikely to affect user behavior, leading to a more accurate representation of workflows and activities.
• It’s deployable to all system-owned, Windows machines, regardless of work location.
• It’s measuring today and for as long as it’s installed, allowing you to compare time periods and measure the effectiveness of interventions.