Paper EOBs and checks are typically sent to a provider’s lockbox for the check to be deposited. Paper EOBs come in varying formats and are problematic for the billing teams to accurately post to the proper patient accounts. Often, this is a manual data entry process. With MediStreams’ EOB conversion service, we receive EOBs and check images from the provider’s lockbox. The service converts the EOB images to an ANSI 835 output file, configured to auto-post to the provider’s billing software. The files are delivered within 24 hours, with a 96% accuracy rate. The MediStreams’ web portal provides for easy identification and management of denials, and information for secondary billing.

Our technology is organically built by RCM operators, for RCM operators. It is flexible and scalable with a fully integrated technology platform spanning the entire revenue cycle (front, middle and back) with >160 proven methods to drive standardization across the revenue cycle. We create continuous feedback loops to support comprehensive outcomes. We believe more value can be lost or created at the intersections between processes than inside a given process itself, and our technology unlocks this value.

R1 RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. To learn more visit: r1rcm.com.  

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