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Description
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
MDMU ProQue™
MDMU ProQue™

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Categories

Solutions

Description

Product Description:
MDMU ProQue™ is an automated provider onboarding and data management tool that helps health systems maintain accurate, up-to-date provider information. ProQue streamlines the process of collecting, verifying, and updating provider details, reducing administrative workload and ensuring compliance with regulatory requirements. By integrating with existing systems, ProQue eliminates redundant data entry, enhances provider directories, and improves operational efficiency across credentialing, marketing, and scheduling teams. With better data accuracy and faster onboarding, ProQue supports a seamless patient experience and stronger provider engagement.
About MD MatchUp:

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Product Description:

WHO WE ARE

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS) launched in 2020 specifically to address the growing complexity of contract labor management in healthcare.

We are a national, vendor-neutral organization supporting healthcare systems in all 50 states and managing $275M+ in annual contingent labor spend. Our commitment to transparency, workflow efficiency, and user-centered design has earned strong market trust, including a 94.2 overall satisfaction score in the KLAS 2025 First Look Report, with 100% of clients saying they would buy again.

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WHAT WE DO

Ringo provides a purpose-built VMS platform and optional MSP services designed exclusively for U.S. healthcare organizations. Our ecosystem delivers:

Technology

• An industry leading VMS that centralizes, automates, and standardizes contract labor processes.

• Real-time digital reporting across provider type, vendor, site, department, and system-level metrics.

• Automated rate enforcement, credentialing visibility, compliance tracking, and streamlined time & expense workflows.

• Pre-credentialing and rapid onboarding tools to reduce time-to-fill.

• Customizable workflows aligned to each organization’s operational model.

• Real-time reporting and data analytics.

Services

• Vendor-neutral management of staffing suppliers to ensure quality, accountability, and performance.

• Internal Resource Pool management.

• Full MSP programs—or support for health systems running their own in-house programs.

• Real-time data analytics and regular business reviews ensuring continuous performance optimization.

• Ringo Support Teams for operational, clinical, financial, and vendor-relations guidance.

Commercial Model

$0 cost to hospitals and physician groups.

• Vendor-funded model that creates immediate value and a fast ROI.

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WHY IT MATTERS

Healthcare organizations are under immense operational and financial pressure, from workforce shortages and credentialing bottlenecks to rising labor costs and outdated processes. Ringo delivers measurable impact in areas leaders can control today, regardless of market volatility or regulatory change.

Ringo Helps Health Systems:

Reduce time-to-fill by up to 38% with faster onboarding and pre-credentialing.

Achieve 15–20% cost savings through rate automation and standardized workflows.

Improve compliance and reduce risk with transparent credentialing and vendor oversight.

Eliminate administrative burden through centralized invoicing, consolidated data, and automated processes.

Increase visibility and decision-making confidence with real-time analytics.

Operate with greater consistency and control across all locations and specialties.

Ringo is more than software it is a healthcare-first workforce infrastructure, giving leadership the clarity, control, and confidence needed to stabilize their labor strategy and protect margins in an unpredictable environment.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@gorigo.com

www.goringo.com

About Ringo VMS - The People Technology®:

Ringo began in 2001—not as a staffing platform, but as a hospital billing solution dedicated to simplifying complex administrative workflows. From the start, our mission has been to help healthcare organizations solve operational challenges with clarity and precision. Over the years, as hospitals faced growing pressure to manage contingent labor, multiple staffing vendors, and credentialing compliance, we evolved to meet that need.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

A provider onboarding tool with built-in compliance safeguards that ensure secure, accurate data collection while meeting HIPAA and regulatory requirements.

A provider onboarding tool that auto-fills credentialing data, verifies accuracy, and streamlines approvals in real-time.

Ringo integrates modern automation technologies—including AI, machine learning, and robotic process automation (RPA)—to remove friction from contract labor management and eliminate the manual tasks that burden healthcare HR, finance, and clinical operations teams. Ringo applies RPA to: - Predict and prevent delays in onboarding and credentialing by flagging missing documents or bottlenecks. - Identify rate anomalies and ensure compliance with contracted bill rates before submission. - Optimize vendor distribution by analyzing historical fulfillment patterns and directing jobs to the highest-performing suppliers. - Surface risk indicators (e.g., expiring credentials, inconsistent timekeeping patterns). - Generate actionable insights that help leaders make faster, data-driven staffing decisions. Robotic Process Automation (RPA): Precision in Repetitive Work RPA is used to complete high-volume, rule-based tasks with speed and accuracy. This includes: - Automated rate approval workflows - Electronic confirmation processes for assignments - Pre-credentialing verification and expiring documents notifications - Automated time approval and exception routing - Vendor invoice auditing across thousands of line items - Consolidated billing automation that merges multiple invoices into a single, accurate statement These automations ensure a consistent, standardized process across all facilities and vendors. Reduction of Manual Entry & Error By replacing manual data entry with intelligent automation, Ringo: - Eliminates human errors in rate validation, credentialing, and invoicing - Accelerates speed-to-hire and speed-to-pay - Improves compliance and audit readiness - Reduces administrative burden for HR, IT, finance, and unit managers The Result for Healthcare Leaders Ringo’s automation ecosystem enables health systems to operate with: - Lower administrative overhead - Higher accuracy and compliance - Faster onboarding and time-to-fill - Greater vendor accountability and visibility - More predictable financial performance In short, Ringo applies automation where it matters most by removing operational friction, reducing cost, increasing reliability, and allowing your people to focus on higher-value clinical and strategic work.

Use Cases

Description:

MDMU ProQue™ automates the provider onboarding process by guiding healthcare providers through a short questionnaire, reducing manual data entry and ensuring accurate information. It includes features like real-time validation, credential verification, and automated workflow notifications to both providers and administrators. Once completed and reviewed, the data is seamlessly integrated into the organization’s system, streamlining the onboarding process, improving efficiency, and ensuring compliance with industry standards. MDMU ProQue™ simplifies and speeds up onboarding, enhancing the experience for both healthcare providers and administrators.

Pediatric use cases:

Pediatricians and pediatric specialists follow the same process as other physicians and clinicians.

Users:

Primary Actor: Healthcare Provider

Secondary Actor: Healthcare Administrator (HR, Credentialing, IT, Marketing)

Supporting Actor: MD MatchUp Platform (MDMU ProQue™)

Description:

Ringo’s Vendor Management System (VMS) is built specifically for healthcare organizations to streamline staffing operations, automate compliance, and improve workforce efficiency. The vendor-neutral, AI-powered platform centralizes scheduling, credentialing, invoicing, and reporting—reducing administrative burden, controlling labor costs, and improving fill rates. Below are some key ways Ringo helps healthcare systems and staffing partners optimize their operations:

  • Procuring Contract Healthcare Staff: Ringo’s VMS centralizes the procurement of contract clinicians and staff across multiple vendors. Healthcare organizations gain visibility, improve response times, and ensure full compliance with regulatory standards.
  • Managed Service Provider (MSP) Management: Support and enhance MSP partnerships through a unified platform that provides transparency, accountability, and consistent workflows across all staffing channels—ensuring healthcare organizations maintain control while efficiently managing outsourced staffing programs.
  • Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
  • Automated Job Distribution: Post once, reach many. Ringo automatically distributes open roles to approved vendors—reducing manual work, increasing competition, and improving fill rates.
  • Automated Timekeeping & Approval: Eliminate manual time entry errors through automated tracking and approval workflows. Ringo ensures accuracy for both staff and vendor submissions.
  • Consolidated Staffing Vendor Invoicing: Simplify billing by consolidating all vendor invoices into one transparent statement. Finance teams gain accuracy, visibility, and audit-readiness.
  • Invoice Compliance Audits: Automate compliance checks to ensure all invoices match contract terms and approved timecards—helping prevent overbilling and maintain vendor accountability.
  • Shift Scheduling & Forecasting: Predict staffing gaps and automate shift scheduling using AI-driven forecasting to reduce overtime and ensure optimal coverage.
  • Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
  • Credentialing & Compliance Management: Centralize and track licenses, certifications, and credentials with automated alerts for expirations—keeping organizations audit-ready.
  • Workforce Analytics & Reporting: Gain real-time insights into vendor performance, labor costs, and fill trends for data-driven workforce planning and improved ROI.
  • Vendor Performance Evaluation: Evaluate vendors based on fill rates, compliance, and responsiveness to identify top performers and strengthen accountability.
Pediatric use cases:

None provided

Users:
  • Site Directors & Operations Managers: Oversee staffing levels, vendor performance, and budgets through centralized dashboards that improve visibility and efficiency.
  • Staffing Firms & Vendor Partners: Access open roles in real time, track performance, and manage placements transparently through Ringo’s vendor-neutral platform.
  • Hiring Managers & Department Leads: Simplify job posting, approval, and tracking to accelerate hiring and ensure department coverage with qualified talent.
  • Finance & Compliance Teams: Consolidate vendor invoices, automate audits, and maintain full billing accuracy and compliance visibility.
  • Chief Operating Officers (COOs): Streamline workforce operations, automate reporting, and improve vendor accountability across the enterprise.
  • Human Resources Leaders: Automate credentialing, onboarding, and compliance workflows to enhance accuracy, reduce manual work, and retain staff.
  • Information Technology (IT) Directors: Integrate Ringo’s Vendor Management System with internal systems like HRIS, payroll, and scheduling tools while maintaining data security.
  • Chief Financial Officers (CFOs): Gain transparency into contract labor costs, enforce budget discipline, and optimize vendor partnerships for financial efficiency.
  • Medical Group Administrators: Coordinate staffing across specialties and locations, ensuring the right clinicians are placed efficiently and compliantly.
  • Risk Officers: Monitor expiring credentials, maintain up-to-date documentation, and automate tracking to reduce regulatory risks.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

MDMU ProQue™ specializes in the efficient onboarding and management of provider data, offering features that complement, but do not overlap with, EHR systems’ focus on patient data management.

1. FOCUS ON ONBOARDING: ProQue is specifically designed to streamline and automate the provider onboarding process, including form completion, document verification, and data integration. EHRs typically focus on managing patient health records rather than onboarding providers.

2. FIRST-PARTY DATA VALIDATION: ProQue offers intelligent validation tools that ensure accurate provider data entry, real-time verification, and seamless updates to the healthcare organization’s provider database. EHR systems, on the other hand, are typically more focused on patient care data and often lack advanced tools for administrative tasks like onboarding.

3. CENTRALIZED PROVIDER DATA MANAGEMENT: While EHRs mainly manage patient health records, ProQue is built to centralize and maintain up-to-date provider data across multiple departments (e.g., credentialing, IT, marketing), enhancing operational efficiency.

4. AUTOMATED WORKFLOWS: ProQue triggers automated workflows for notifications, reminders, and approval steps in the provider onboarding process. EHRs generally do not handle administrative workflows related to provider data and onboarding.

5. CROSS-DEPARTMENT COLLABORATION: ProQue facilitates collaboration between various departments (HR, credentialing, marketing) by providing a shared platform for reviewing and verifying provider data. EHRs are primarily focused on clinical departments and patient interactions.

6. SCALABILITY FOR PROVIDER MANAGEMENT: ProQue’s solutions are designed to scale with the organization’s provider network, while EHRs primarily scale to handle increasing volumes of patient data.

Differentiators vs Competitors:

MDMU ProQue™ stands out by providing a comprehensive and collaborative solution that automates and streamlines provider onboarding, offering superior flexibility, real-time integration, and cross-departmental support compared to its competitors.

1. COMPREHENSIVE PROVIDER DATA LIFECYCLE MANAGEMENT: ProQue offers an end-to-end solution for onboarding, from form completion to data integration, reducing reliance on multiple vendors or systems. Competitors often provide fragmented solutions that only address specific parts of the process.

2. ENHANCED AUTOMATION: ProQue incorporates tools to automate data validation, credential verification, and form population, significantly reducing manual effort. In addition, it allows providers to pick up automatically resume if interrupted during the process. Many competitors still rely on manual or semi-automated processes.

3. CROSS-DEPARTMENT COLLABORATION: ProQue is designed to support seamless collaboration between departments such as HR, credentialing, marketing, and IT, ensuring smoother operations across the organization. Many competitors focus primarily on one department or function, limiting cross-functional integration.

4. PERSONALIZED AND STREAMLINED USER EXPERIENCE: ProQue offers a user-friendly experience for both providers and administrators, with clear form instructions, real-time validation, and automated notifications. Competitors may not offer the same level of personalization or intuitive design.

5. REAL-TIME DATA INTEGRATION: ProQue ensures that verified provider data is instantly integrated into the organization’s system, keeping provider information up-to-date and accurate. Other solutions may have delays or more manual steps in updating and syncing data.

6. SCALABILITY & FLEXIBILITY: ProQue’s solutions are designed to scale with healthcare organizations of all sizes, accommodating varying levels of complexity. Many competitors may not offer the same flexibility or may cater only to specific-sized organizations.

Differentiators vs EHR Functionality:
  • Internal Resource Pool Management: Built in and prioritized vs rare or requiring work arounds
  • Credentialing & Compliance: Integrated & Automated vs Siloed or Manual
  • End-to-End Workflow: True lifecycle coverage vs. fragmented systems
  • Rate Transparency: Centralized and enforceable vs manual or vendor-controlled
Differentiators vs Competitors:
  • Ringo is purpose-built focused on Healthcare ONLY vs General or Cross-Industry
  • Ringo supports expense billing for independent contractors vs systems limited to w2 engagements or require work arounds to bill expenses
  • Ringo is Vendor Neutral providing 100% unbiased taent delivery vs platforms managed by competitors operating staffing agencies and competing with their own vendors
  • Ringo can implement quickly with $0 startup costs vs. competitors who often take months and charge costly implementation fees
  • At Ringo WE DO MORE!

Keywords

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Ringo Summit 25 Milan and Bryan

Videos

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Company Details

Founded in 2019

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