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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
MDMU ProQue™
MDMU ProQue™

0 review

Grapefruit Health
Grapefruit Health

0 review

Categories

Solutions

Description

Product Description:
MDMU ProQue™ is an automated provider onboarding and data management tool that helps health systems maintain accurate, up-to-date provider information. ProQue streamlines the process of collecting, verifying, and updating provider details, reducing administrative workload and ensuring compliance with regulatory requirements. By integrating with existing systems, ProQue eliminates redundant data entry, enhances provider directories, and improves operational efficiency across credentialing, marketing, and scheduling teams. With better data accuracy and faster onboarding, ProQue supports a seamless patient experience and stronger provider engagement.
About MD MatchUp:

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Product Description:

Perfect Workforce For Gap Closure

  • Half the cost of full-time staff
  • Bridge the gap between a team’s capacity and variable increases in task volume 
  • Seasonal and adhoc needs do not impact cost like it would traditionally
  • Turns a fixed staff cost into a per gap/variable cost that is tied to additional cost savings or revenue 

Novel Talent Pipeline

  • Create strong relationships with our students
  • Students learn Client organization’s culture, how they operate and the patient population
  • Opportunity to recruit the very best students as they graduate

No Integration Needed

  • We use all of our own technology
  • Take in data via simple file transfers
  • Can integrate or use one of our innovative solutions such as direct messages or transcription
  • Escalate via warm transfer or EMR secure messaging
About Grapefruit Health:

Over 1 million US clinical students—from nursing, social work, pharmacy, and more—form a scalable, remote workforce that closes care gaps at half the cost, twice the speed, and with industry-leading quality.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

A provider onboarding tool with built-in compliance safeguards that ensure secure, accurate data collection while meeting HIPAA and regulatory requirements.

A provider onboarding tool that auto-fills credentialing data, verifies accuracy, and streamlines approvals in real-time.

Use Cases

Description:

MDMU ProQue™ automates the provider onboarding process by guiding healthcare providers through a short questionnaire, reducing manual data entry and ensuring accurate information. It includes features like real-time validation, credential verification, and automated workflow notifications to both providers and administrators. Once completed and reviewed, the data is seamlessly integrated into the organization’s system, streamlining the onboarding process, improving efficiency, and ensuring compliance with industry standards. MDMU ProQue™ simplifies and speeds up onboarding, enhancing the experience for both healthcare providers and administrators.

Pediatric use cases:

Pediatricians and pediatric specialists follow the same process as other physicians and clinicians.

Users:

Primary Actor: Healthcare Provider

Secondary Actor: Healthcare Administrator (HR, Credentialing, IT, Marketing)

Supporting Actor: MD MatchUp Platform (MDMU ProQue™)

Description:

Closing gaps in care remotely. This includes post-discharge follow-up, medication adherence, getting patients in for annual visits, enrolling patients in DPP, and more. 

Pediatric use cases:

None provided

Users:

Healthy systers, payors, ACOs, MA plans, population health teams, and more. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

MDMU ProQue™ specializes in the efficient onboarding and management of provider data, offering features that complement, but do not overlap with, EHR systems’ focus on patient data management.

1. FOCUS ON ONBOARDING: ProQue is specifically designed to streamline and automate the provider onboarding process, including form completion, document verification, and data integration. EHRs typically focus on managing patient health records rather than onboarding providers.

2. FIRST-PARTY DATA VALIDATION: ProQue offers intelligent validation tools that ensure accurate provider data entry, real-time verification, and seamless updates to the healthcare organization’s provider database. EHR systems, on the other hand, are typically more focused on patient care data and often lack advanced tools for administrative tasks like onboarding.

3. CENTRALIZED PROVIDER DATA MANAGEMENT: While EHRs mainly manage patient health records, ProQue is built to centralize and maintain up-to-date provider data across multiple departments (e.g., credentialing, IT, marketing), enhancing operational efficiency.

4. AUTOMATED WORKFLOWS: ProQue triggers automated workflows for notifications, reminders, and approval steps in the provider onboarding process. EHRs generally do not handle administrative workflows related to provider data and onboarding.

5. CROSS-DEPARTMENT COLLABORATION: ProQue facilitates collaboration between various departments (HR, credentialing, marketing) by providing a shared platform for reviewing and verifying provider data. EHRs are primarily focused on clinical departments and patient interactions.

6. SCALABILITY FOR PROVIDER MANAGEMENT: ProQue’s solutions are designed to scale with the organization’s provider network, while EHRs primarily scale to handle increasing volumes of patient data.

Differentiators vs Competitors:

MDMU ProQue™ stands out by providing a comprehensive and collaborative solution that automates and streamlines provider onboarding, offering superior flexibility, real-time integration, and cross-departmental support compared to its competitors.

1. COMPREHENSIVE PROVIDER DATA LIFECYCLE MANAGEMENT: ProQue offers an end-to-end solution for onboarding, from form completion to data integration, reducing reliance on multiple vendors or systems. Competitors often provide fragmented solutions that only address specific parts of the process.

2. ENHANCED AUTOMATION: ProQue incorporates tools to automate data validation, credential verification, and form population, significantly reducing manual effort. In addition, it allows providers to pick up automatically resume if interrupted during the process. Many competitors still rely on manual or semi-automated processes.

3. CROSS-DEPARTMENT COLLABORATION: ProQue is designed to support seamless collaboration between departments such as HR, credentialing, marketing, and IT, ensuring smoother operations across the organization. Many competitors focus primarily on one department or function, limiting cross-functional integration.

4. PERSONALIZED AND STREAMLINED USER EXPERIENCE: ProQue offers a user-friendly experience for both providers and administrators, with clear form instructions, real-time validation, and automated notifications. Competitors may not offer the same level of personalization or intuitive design.

5. REAL-TIME DATA INTEGRATION: ProQue ensures that verified provider data is instantly integrated into the organization’s system, keeping provider information up-to-date and accurate. Other solutions may have delays or more manual steps in updating and syncing data.

6. SCALABILITY & FLEXIBILITY: ProQue’s solutions are designed to scale with healthcare organizations of all sizes, accommodating varying levels of complexity. Many competitors may not offer the same flexibility or may cater only to specific-sized organizations.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

- Half the cost of a W2 worker

- Twice the speed

- Awesome clinician recruitment pipeline

Health Equity

We script everything within our application at a 6th-grade reading level so that our patients understand what is being communicated.

We are able to call, text, and email. Our primary method is telephonic calls since it is the most common communication.

We recruit students to match the patient population we are serving. This includes the support of any language.

We are able to call, text, and email. We are able to call, text, and email. We are able to call, text, and email.

We do not need even internet or smartphones to perform our work. This allows us to engage with the most underserved.

This does not impact our work. This does not impact our work. This does not impact our work.

This is completed during implementations based on the specific work to be done.

We take privacy seriously and are SOC2 compliant. We are working on HITRUST currently.

We do not require internet connection for our patients. We do not require internet connection for our patients.

We do this in our scripting.We do this in our scripting.We do this in our scripting.

Yes we do this. Yes we do this. Yes we do this. Yes we do this. Yes we do this.

Yes, we demonstrates awareness of cultural differences and respect for all genders through multilingual capabilities, representative imagery of diverse populations served, and purposeful language.

Keywords

Images

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Videos

No videos provided

No videos provided

Downloads

No content provided

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Grapefruit Health_ Client Intro - Feb25.pdf

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Company Details

Founded in 2019

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