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Description
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
MDMU ProQue™
MDMU ProQue™

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Categories

Solutions

Description

Product Description:
MDMU ProQue™ is an automated provider onboarding and data management tool that helps health systems maintain accurate, up-to-date provider information. ProQue streamlines the process of collecting, verifying, and updating provider details, reducing administrative workload and ensuring compliance with regulatory requirements. By integrating with existing systems, ProQue eliminates redundant data entry, enhances provider directories, and improves operational efficiency across credentialing, marketing, and scheduling teams. With better data accuracy and faster onboarding, ProQue supports a seamless patient experience and stronger provider engagement.
About MD MatchUp:

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Product Description:

Ringo is a healthcare-specific dynamic staffing & scheduling platform designed to help hospitals and health systems optimize workforce coverage, reduce clinician burnout, and control labor costs. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity. In 2020, the company launched its NextGen VMS—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance. Today, Ringo’s AI-powered Dynamic Staffing & Scheduling solution extends that foundation by proactively balancing staffing demand, improving operational efficiency, and aligning workforce strategy with financial performance.

As an AI-driven workforce optimization platform, Ringo empowers healthcare organizations with full visibility and control across internal staff, float pools, and contingent labor. Our system centralizes scheduling, predictive workforce forecasting, credential validation, rate governance, and labor analytics—providing clinical, HR, finance, and operations leaders with a single source of truth for staffing data. By automating manual scheduling processes and applying artificial intelligence to forecast demand, Ringo helps reduce overtime, improve fill rates, stabilize Revenue Cycle Management (RCM) performance, and strengthen Human Capital Management (HCM) alignment across the enterprise.

Ringo supports healthcare facilities nationwide, managing more than $275 million in annual contingent labor spend and delivering measurable operational improvements. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including 94.2 overall satisfaction and 100% of customers saying they would buy again—highlighting platform reliability, ease of use, and high-touch partnership.

Why Ringo Dynamic Staffing & Scheduling Stands Out

Purpose-built for healthcare: Designed specifically for the complexities of hospitals, imaging centers, and health systems.

AI-powered workforce forecasting: Predicts staffing gaps, reduces overtime, and improves shift coverage reliability.

Clinician burnout reduction: Balances schedules and workload to promote retention and workforce sustainability.

RCM alignment: Stabilizes staffing to support patient throughput, billing continuity, and financial performance.

Human Capital Management visibility: Unifies internal and contingent workforce data in one platform.

Real-time workforce analytics: Provides actionable insights into labor spend, compliance, staffing trends, and operational efficiency.

Operational and financial impact: Clients achieve reduced premium labor usage, faster onboarding, improved fill rates, and stronger margin protection.

End-user–focused design: Intuitive workflows built for nurse leaders, staffing offices, HR, finance, and executive teams.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. Through Dynamic Staffing & Scheduling, Ringo gives healthcare leaders the intelligence, automation, and control needed to reduce burnout, optimize coverage, improve financial performance, and operate more strategically in an increasingly complex healthcare environment.

Workforce Optimization, Simplified.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Compatibility level

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Clients

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Product Capabilities

A provider onboarding tool with built-in compliance safeguards that ensure secure, accurate data collection while meeting HIPAA and regulatory requirements.

A provider onboarding tool that auto-fills credentialing data, verifies accuracy, and streamlines approvals in real-time.

Ringo’s Dynamic Staffing & Scheduling solution leverages AI, machine learning, and automation to predict staffing gaps, balance clinician workloads, and optimize shift coverage in real time. The platform automates schedule creation, credential validation, time approvals, and labor analytics—reducing manual data entry, minimizing errors, and preventing burnout. By intelligently aligning internal staff, float pools, and contingent labor, Ringo improves fill rates, reduces overtime, and stabilizes operational and financial performance.

Use Cases

Description:

MDMU ProQue™ automates the provider onboarding process by guiding healthcare providers through a short questionnaire, reducing manual data entry and ensuring accurate information. It includes features like real-time validation, credential verification, and automated workflow notifications to both providers and administrators. Once completed and reviewed, the data is seamlessly integrated into the organization’s system, streamlining the onboarding process, improving efficiency, and ensuring compliance with industry standards. MDMU ProQue™ simplifies and speeds up onboarding, enhancing the experience for both healthcare providers and administrators.

Pediatric use cases:

Pediatricians and pediatric specialists follow the same process as other physicians and clinicians.

Users:

Primary Actor: Healthcare Provider

Secondary Actor: Healthcare Administrator (HR, Credentialing, IT, Marketing)

Supporting Actor: MD MatchUp Platform (MDMU ProQue™)

Description:

Ringo’s Dynamic Staffing & Scheduling solution enables healthcare organizations to proactively manage workforce coverage, reduce clinician burnout, and control labor costs through AI-driven automation and real-time visibility. By aligning internal staff, float pools, and contingent labor within a unified platform, Ringo transforms reactive scheduling into a strategic, data-driven workforce optimization model.

Predictive Staffing & Gap Prevention: Use AI-driven forecasting to identify upcoming coverage gaps, reduce last-minute scheduling, and prevent overtime escalation.

Clinician Burnout Reduction: Balance workloads across teams by distributing shifts intelligently, minimizing fatigue and improving retention.

Internal Float Pool Optimization: Prioritize internal resources before agency utilization to reduce premium labor spend and increase workforce efficiency.

Overtime & Premium Labor Control: Monitor staffing trends in real time to proactively reduce overtime and limit reliance on costly contingent labor.

Multi-Facility Workforce Coordination: Standardize scheduling workflows across hospitals, clinics, and service lines to improve consistency and visibility.

Credential-Aware Scheduling: Automatically validate licenses and certifications before shift assignment to ensure compliance and audit readiness.

Revenue Cycle Stability: Ensure consistent clinical coverage to support patient throughput, documentation accuracy, and billing continuity.

Human Capital Management Alignment: Unify employed, float, and agency staff data to support workforce planning and strategic staffing decisions.

Real-Time Executive Reporting: Provide leadership with actionable insights into fill rates, labor spend, staffing trends, and operational performance.

Pediatric use cases:

None provided

Users:

Chief Nursing Officers (CNOs): Balance staffing levels, reduce clinician burnout, and improve shift coverage across departments and facilities.

Nurse Managers & Department Leaders: Create optimized schedules, manage coverage gaps, and ensure appropriate skill mix for patient care delivery.

Staffing Coordinators: Automate shift assignments, track open needs in real time, and reduce last-minute scheduling disruptions.

Human Resources Leaders: Align internal, float, and contingent workforce strategies to improve retention and workforce stability.

Chief Financial Officers (CFOs): Monitor overtime trends, control premium labor spend, and align staffing decisions with financial performance goals.

Chief Operating Officers (COOs): Gain enterprise-wide visibility into workforce utilization and operational efficiency across facilities.

Revenue Cycle Management (RCM) Leaders: Stabilize clinical coverage to support patient throughput, documentation accuracy, and billing continuity.

Compliance & Risk Officers: Ensure credential validation before shift placement and maintain audit-ready workforce documentation.

IT Directors: Integrate scheduling and workforce data with HRIS, payroll, ERP, and clinical systems for seamless interoperability.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not offered

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

MDMU ProQue™ specializes in the efficient onboarding and management of provider data, offering features that complement, but do not overlap with, EHR systems’ focus on patient data management.

1. FOCUS ON ONBOARDING: ProQue is specifically designed to streamline and automate the provider onboarding process, including form completion, document verification, and data integration. EHRs typically focus on managing patient health records rather than onboarding providers.

2. FIRST-PARTY DATA VALIDATION: ProQue offers intelligent validation tools that ensure accurate provider data entry, real-time verification, and seamless updates to the healthcare organization’s provider database. EHR systems, on the other hand, are typically more focused on patient care data and often lack advanced tools for administrative tasks like onboarding.

3. CENTRALIZED PROVIDER DATA MANAGEMENT: While EHRs mainly manage patient health records, ProQue is built to centralize and maintain up-to-date provider data across multiple departments (e.g., credentialing, IT, marketing), enhancing operational efficiency.

4. AUTOMATED WORKFLOWS: ProQue triggers automated workflows for notifications, reminders, and approval steps in the provider onboarding process. EHRs generally do not handle administrative workflows related to provider data and onboarding.

5. CROSS-DEPARTMENT COLLABORATION: ProQue facilitates collaboration between various departments (HR, credentialing, marketing) by providing a shared platform for reviewing and verifying provider data. EHRs are primarily focused on clinical departments and patient interactions.

6. SCALABILITY FOR PROVIDER MANAGEMENT: ProQue’s solutions are designed to scale with the organization’s provider network, while EHRs primarily scale to handle increasing volumes of patient data.

Differentiators vs Competitors:

MDMU ProQue™ stands out by providing a comprehensive and collaborative solution that automates and streamlines provider onboarding, offering superior flexibility, real-time integration, and cross-departmental support compared to its competitors.

1. COMPREHENSIVE PROVIDER DATA LIFECYCLE MANAGEMENT: ProQue offers an end-to-end solution for onboarding, from form completion to data integration, reducing reliance on multiple vendors or systems. Competitors often provide fragmented solutions that only address specific parts of the process.

2. ENHANCED AUTOMATION: ProQue incorporates tools to automate data validation, credential verification, and form population, significantly reducing manual effort. In addition, it allows providers to pick up automatically resume if interrupted during the process. Many competitors still rely on manual or semi-automated processes.

3. CROSS-DEPARTMENT COLLABORATION: ProQue is designed to support seamless collaboration between departments such as HR, credentialing, marketing, and IT, ensuring smoother operations across the organization. Many competitors focus primarily on one department or function, limiting cross-functional integration.

4. PERSONALIZED AND STREAMLINED USER EXPERIENCE: ProQue offers a user-friendly experience for both providers and administrators, with clear form instructions, real-time validation, and automated notifications. Competitors may not offer the same level of personalization or intuitive design.

5. REAL-TIME DATA INTEGRATION: ProQue ensures that verified provider data is instantly integrated into the organization’s system, keeping provider information up-to-date and accurate. Other solutions may have delays or more manual steps in updating and syncing data.

6. SCALABILITY & FLEXIBILITY: ProQue’s solutions are designed to scale with healthcare organizations of all sizes, accommodating varying levels of complexity. Many competitors may not offer the same flexibility or may cater only to specific-sized organizations.

Differentiators vs EHR Functionality:
  • Workforce Optimization Focus: Built for labor strategy, cost control, and staffing performance vs EHRs focused on clinical documentation.
  • AI-Powered Forecasting: Predicts staffing gaps and reduces overtime vs static scheduling without predictive intelligence.
  • Burnout Prevention: Balances workloads across teams vs basic shift assignment tools.
  • Hybrid Workforce Visibility: Manages internal, float, and agency staff in one platform vs siloed employed-staff scheduling.
  • Financial & RCM Alignment: Connects staffing coverage to throughput and revenue stability vs EHR systems lacking labor cost optimization.
Differentiators vs Competitors:
  • Ringo is purpose-built for Healthcare ONLY vs generic workforce platforms designed for cross-industry use
  • Ringo leverages AI-powered forecasting to predict staffing gaps and reduce burnout vs reactive scheduling tools that only fill open shifts
  • Ringo unifies internal staff, float pools, and agency labor in one platform vs competitors that manage only employed or contingent staff separately
  • Ringo aligns staffing strategy with financial and RCM performance vs systems that lack visibility into labor cost impact
  • Ringo integrates seamlessly with ERP, HRIS, payroll, and VMS ecosystems vs platforms requiring costly custom integrations
  • Ringo can implement quickly with $0 startup costs vs competitors that require lengthy rollouts and expensive implementation fees

At Ringo WE DO MORE!

Keywords

Images

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Ringo Team Meeting

Videos

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Downloads

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Stony Brook Case Study

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Company Details

Founded in 2019

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