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Krames Patient Education

Krames Patient Education

Krames Patient Education

7 verified clients


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Avia Summary

Krames Patient Education is a solution provided by Krames which was founded in 1978. It belongs to multiple categories of digital health solutions including Care Transitions, Consumer Access & Engagement, and Patient Education.
It has 7 verified clients.
Krames Patient Education integrates with major EMRs such as Epic, Cerner, and Meditech.
Some other resource(s) that may be helpful in learning about Krames Patient Education include: Q&A with Brennan Stratton of Krames: Education as a core component of care and Top Patient Education Companies Report | 2023

Content Delivery Across the Patient Journey:

Krames takes an individualized approach as we engage patients with deeply personalized content in their healthcare journey. We deliver engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. we apply the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Patient Education And Health Literacy Solutions:

Get patient education materials that assist clinical teams in meeting patients wherever they are in their care journey, fosters a positive patient experience, and encourages health literacy. Krames comprehensive health literacy solutions standardize education, meet compliance, and drive the patient experience.

An individualized approach to health literacy solutions: Deliver the best and engaging Krames patient education in digital, video, SMS, or print formats, based on each patient's unique learning style. Our clinical education is developed at a 4th- to 6th-grade reading level and includes images and medical art where relevant to support the learning objective. Offered in both English, Spanish, and 15 other languages, our resources help overcome language barriers between patients and providers. We apply the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Improve health outcomes:

Reduce readmissions with patient education to manage conditions and procedures across the entire care continuum.

Ease staff workloads:

Simplify communication of patient education with integration into clinical workflows including EHR, point-of-care platforms and direct to patient messaging.

Increase patient satisfaction:

Help meet HCAHPS and other compliance drivers by eliminating confusing or conflicting information with patient education delivered in th format, language, and medium that patients use. 

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Product capabilities

Accurate & Relevant

The Krames clinical content team does continuous review of standards in clinical literature, guidelines, and best practices to keep our content current. As we look to develop content and maintain our existing content library, we ensure clinical accuracy by our team working in conjunction with our in-house research director and together we continually monitor over 180 guideline associations; which include organizations like AWHONN, ACOG, American Academy of Pediatrics, CDC, NIH, American Diabetes Association, American Academy of Emergency Medicine, just to name a few. Based on review we update content to reflect current standards – at three levels: 1. The first level is “Proactive”: Where all content is reviewed on a 24-month cycle 2.The second level is “Responsive”: All relevant content is reviewed when we’ve identified a change in standards 3.The third and final level is “Emerging”/new research: This is the real-time creation of new content describing emerging clinical issues (e.g. COVID-19, Vaping, ZIKA) Our process for content review includes: - Health content, including interactive or self-management tools and multimedia content, has two external medical reviews. - Health content enters its “first” medical review two (2) months prior to the expiration of the last review date and the medical review process - two medical reviews, one editorial review, QA, and translation - may take several months to complete. Dates of medical reviews are tracked and stored in the Krames UCR. Certain diseases and conditions that have ongoing medical research and frequent updates to treatment guidelines are medically reviewed more often, as an off-cycle review, to remain current with emerging standards of care. - Content is updated immediately, as an off-cycle update, when significant new medical knowledge or change(s) in medical guidelines occur, and when content errors (not spelling or grammar) are identified. - Two medical reviews are performed on health content. At least one of the medical reviewers is an expert or specialist in the area pertaining to the disease, condition, or topic under review. - Experts or specialists in the area pertaining to the disease, condition, or topic under review consist of physicians, advanced practice registered nurses (APRN), physician assistants (PA), and other clinicians with a specialty focus on the specific subject matter. - Our in-house clinical team finalizes the medical review process by validating each content review to ensure consistency and accuracy across our library.

What is accurate & relevant?
Content is accurate, in the best interest of the patient, and without commercial bias by provider, insurer, or supplier. Content is continuously updated to reflect the latest studies or findings, and reviewed by appropriate standards boards so patients feel confident in their decision-making. Content is relevant and pinpointed to meet a patient’s immediate needs.
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Website / public online sources
Use case dependent
Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Athenahealth, Allscripts/Eclipsys, Self-developed
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

Recognizing the need for immediate, reliable coronavirus education, we mobilized our resources to develop a coronavirus content package. We’ve follow CDC guidance while expediting clinical content reviews, translations, and coding as we’ve expanded offerings for Krames On FHIR and Krames On-Demand (200+ HealthSheets, translated for 7 languages, and 10+ videos for adult and pediatric audiences).

We have a robust collection of content written for peds, as well covering dseases, conditions, etc. at different stages in the pediatric patient journey. We have an exclusive partnership with Kids Health!

Childrens Medical Center Dallas amongst others!

In early 2017, Epic introduced the Epic App Orchard, which opened up their platform to developers to create apps that use SMART and FHIR technology to integrate into Epic. This is an evolution to the traditional quarterly update integration that Epic began offering a number of years earlier.

Krames On FHIR® is an innovative and proven solution, with over 39 health systems currently live on the application and another 20+ in various stages of implementation. Krames On FHIR® integrates directly into the Epic workflow meaning faster, easier, customizable patient education, right into your clinical workflows.

In developing Krames On FHIR, Krames’ Product Team conducted many interviews with existing clients to see what were their “pain points” and looked for suggestions to improve upon or eliminate those pain points. The Krames On FHIR results have been truly impressive:

Benefits for Patients

• Provide the right content in the right format to the patient anywhere along their healthcare journey from Discovery to Recovery and beyond!

• Access easy to understand content on thousands of topics in English and Spanish, with content available in up to 15 additional languages and over 1,450 HealthClips videos

• Gain knowledge and tools to effectively adhere to treatment plans, take medications properly, and self-manage conditions outside the health system to reduce readmissions

• Receive suggested patient education content, customized by their physician, in their preferred format - print, digital or video – accessible through their MyChart Patient Portal, Bedside, MyChart Mobile app, or online with the ability to revisit or share the education with loved ones and care givers

• Pre/post procedure automated education via SMS to improve outcomes, reduce readmissions, and ensure medication adherence.

Benefits for Clinical Teams

• Access to regularly updated patient education in clear, plain language developed using Krames evidence-based methodologies in multiple modalities

• Suggest the most relevant encounter education (including our vast video HealthClips collection) to reduce clinical efforts, clicks, and readmissions.

• Deliver Krames patient education to your patients through MyChart Portal, Bedside or Mobile app or even through your Care Plans teaching points

• View the dates of the education materials that the patient has previously received and see how the patient has interacted with the content (if they have look at a healthsheet, how much o a video did they watch, etc.)

• Improve clinical workflows by reducing the number of clicks and making patient education easier to find via suggested content, personal favorites and organizational or departmental folders

• Providing multiple formats of education (print, video, digital, etc.) addressing SDOH issues and positively affecting HCAHPS

Benefits for IT Teams

• Eliminate quarterly uploads of patient education, reducing the technical resources needed for maintenance and support

• Piloted Epic’s Tesseract with Epic to reduce and simplify API integrations

• Adhere to the latest industry standard SMART on FHIR API standards

• Facilitate implementation using our pre-approved app

• Follow a detailed project plan and how-to guide for implementation, provided by EPIC

• Adhere to regulatory requirements, as the application allows clinicians to share information to the Patient Portal and write data back into the EHR

Krames takes an individualized approach as we engage patients in their healthcare journey. We deliver engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. It applies the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Our Digital Content is comprised of not just written content, but also image only, animations, and videos that assist healthcare professionals in educating their patients in the style that fits the patient.

We use the Health Literacy Advisor software, which can calculate reading scores using a variety of scales and we record Gunning-Fog and Flesch-Kincaid reading ease in our database.

Our digital, video, and print content contains diverse, culturally sensitive images that appeal to many different populations and demographics.

We have an extensive video collection that ranges across the continuum of healthcare.

We offer optionality in terms of delivery for our content to truly meet patients in their preferred modality, wherever they are in the patient journey! (Our healthsheets and collection of over 1,450 videos can be integrated in EPIC clinical references & MyChart, mobile, pre/post procedure SMS, TV channels, online, pre-printed booklets, AI physicians assistant, etc.!)

  • Our Direct To Patient automated education extends our Krames patient education outside of the four walls/portal and into the patients pocket! Pre/post procedure education, medication education and adherence, medications savings, and wellness to improve outcomes. 

  • AI: We're excited to announce an exclusive partnership with HIA (HealthcareInterActive) Technologies, which allows us to deliver our industry leading Krames education in a highly personalized, engaging two-way, interactive approach to help guide patients to better health at all stages of their care journey. 
  • Our initial focus is around:
  • Chronic disease/care management (Heart Failure, Diabetes, Asthma, and COPD
  • Surgical (Colonoscopy, Hip Replacement and Knee Replacement)
  • Readmission reduction (Hip Replacement, Knee Replacement, COPD, and Heart Failure)

We provide an innovative, interactive, guided experience, where interactive health assistants provide patients a private, and welcoming environment to ask their questions and hear evidence-based answers. This is physician-controlled AI that is trained strictly on the health system deploying it. We have the content, HIA has the tools necessary to take it to the next level!  

Company information

Founded in 1978



Engage diverse populations and learning styles.jpg

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