Content Delivery Across the Patient Journey:

Krames takes an individualized approach as we engage patients with deeply personalized content in their healthcare journey. We deliver engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. we apply the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Patient Education And Health Literacy Solutions:

Get patient education materials that assist clinical teams in meeting patients wherever they are in their care journey, fosters a positive patient experience, and encourages health literacy. Krames comprehensive health literacy solutions standardize education, meet compliance, and drive the patient experience.

An individualized approach to health literacy solutions: Deliver the best and engaging Krames patient education in digital, video, SMS, or print formats, based on each patient's unique learning style. Our clinical education is developed at a 4th- to 6th-grade reading level and includes images and medical art where relevant to support the learning objective. Offered in both English, Spanish, and 15 other languages, our resources help overcome language barriers between patients and providers. We apply the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Improve health outcomes:

Reduce readmissions with patient education to manage conditions and procedures across the entire care continuum.

Ease staff workloads:

Simplify communication of patient education with integration into clinical workflows including EHR, point-of-care platforms and direct to patient messaging.

Increase patient satisfaction:

Help meet HCAHPS and other compliance drivers by eliminating confusing or conflicting information with patient education delivered in th format, language, and medium that patients use. 

For 40-plus years, Krames solutions—which now include those of our WebMD and Medscape family—have been attracting, educating, and retaining patients. Partnering with a results-driven company like Krames is key for health care networks to provide a personalized patient experience that coordinates digital and physical touchpoints. Patients stay engaged with their care plan and clinicians, improving their satisfaction and loyalty and reducing readmissions—creating healthier outcomes for all.

Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.

In early 2017, Epic introduced the Epic App Orchard, which opened up their platform to developers to create apps that use SMART and FHIR technology to integrate into Epic. This is an evolution to the traditional quarterly update integration that Epic began offering a number of years earlier.

Krames On FHIR® is an innovative and proven solution, with over 39 health systems currently live on the application and another 20+ in various stages of implementation. Krames On FHIR® integrates directly into the Epic workflow meaning faster, easier, customizable patient education, right into your clinical workflows.

In developing Krames On FHIR, Krames’ Product Team conducted many interviews with existing clients to see what were their “pain points” and looked for suggestions to improve upon or eliminate those pain points. The Krames On FHIR results have been truly impressive:

Benefits for Patients

• Provide the right content in the right format to the patient anywhere along their healthcare journey from Discovery to Recovery and beyond!

• Access easy to understand content on thousands of topics in English and Spanish, with content available in up to 15 additional languages and over 1,450 HealthClips videos

• Gain knowledge and tools to effectively adhere to treatment plans, take medications properly, and self-manage conditions outside the health system to reduce readmissions

• Receive suggested patient education content, customized by their physician, in their preferred format - print, digital or video – accessible through their MyChart Patient Portal, Bedside, MyChart Mobile app, or online with the ability to revisit or share the education with loved ones and care givers

• Pre/post procedure automated education via SMS to improve outcomes, reduce readmissions, and ensure medication adherence.

Benefits for Clinical Teams

• Access to regularly updated patient education in clear, plain language developed using Krames evidence-based methodologies in multiple modalities

• Suggest the most relevant encounter education (including our vast video HealthClips collection) to reduce clinical efforts, clicks, and readmissions.

• Deliver Krames patient education to your patients through MyChart Portal, Bedside or Mobile app or even through your Care Plans teaching points

• View the dates of the education materials that the patient has previously received and see how the patient has interacted with the content (if they have look at a healthsheet, how much o a video did they watch, etc.)

• Improve clinical workflows by reducing the number of clicks and making patient education easier to find via suggested content, personal favorites and organizational or departmental folders

• Providing multiple formats of education (print, video, digital, etc.) addressing SDOH issues and positively affecting HCAHPS

Benefits for IT Teams

• Eliminate quarterly uploads of patient education, reducing the technical resources needed for maintenance and support

• Piloted Epic’s Tesseract with Epic to reduce and simplify API integrations

• Adhere to the latest industry standard SMART on FHIR API standards

• Facilitate implementation using our pre-approved app

• Follow a detailed project plan and how-to guide for implementation, provided by EPIC

• Adhere to regulatory requirements, as the application allows clinicians to share information to the Patient Portal and write data back into the EHR

Krames takes an individualized approach as we engage patients in their healthcare journey. We deliver engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. It applies the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship.

Our Digital Content is comprised of not just written content, but also image only, animations, and videos that assist healthcare professionals in educating their patients in the style that fits the patient.

We use the Health Literacy Advisor software, which can calculate reading scores using a variety of scales and we record Gunning-Fog and Flesch-Kincaid reading ease in our database.

Our digital, video, and print content contains diverse, culturally sensitive images that appeal to many different populations and demographics.

We have an extensive video collection that ranges across the continuum of healthcare.

We offer optionality in terms of delivery for our content to truly meet patients in their preferred modality, wherever they are in the patient journey! (Our healthsheets and collection of over 1,450 videos can be integrated in EPIC clinical references & MyChart, mobile, pre/post procedure SMS, TV channels, online, pre-printed booklets, AI physicians assistant, etc.!)

• Our Direct To Patient automated education extends our Krames patient education outside of the four walls/portal and into the patients pocket! Pre/post procedure education, medication education and adherence, medications savings, and wellness to improve outcomes. 

• AI: We're excited to announce an exclusive partnership with HIA (HealthcareInterActive) Technologies, which allows us to deliver our industry leading Krames education in a highly personalized, engaging two-way, interactive approach to help guide patients to better health at all stages of their care journey. 
• Our initial focus is around:
• Chronic disease/care management (Heart Failure, Diabetes, Asthma, and COPD
• Surgical (Colonoscopy, Hip Replacement and Knee Replacement)
• Readmission reduction (Hip Replacement, Knee Replacement, COPD, and Heart Failure)

We provide an innovative, interactive, guided experience, where interactive health assistants provide patients a private, and welcoming environment to ask their questions and hear evidence-based answers. This is physician-controlled AI that is trained strictly on the health system deploying it. We have the content, HIA has the tools necessary to take it to the next level!  

• Blank canvas integration strategy with very low barriers
• No PHI data received, collected or stored
• Architecture designed for a multi-use case: fee isn't for one place, fee would include video branding, whitelabel platform, via SMS outreach, sent via EHR etc.

• The only video-first production heavy provider
• All on-screen delivery is via a licensed clinician, typically a board-certified specialty physician
• Raw file format possible
• Tied licensing contracts to performance of tangible metrics, not just engagement
• *subjective* the most invested and premium cinematic content experience available on the market, shot with, curated with and approved by physicians.