Roundtrip

Roundtrip is an exceptional product that simplifies the process of arranging patient transport for our staff. Our patients appreciate it, and our community transportation partners do as well. The burden of obtaining prior authorizations is lifted from our staff and managed by the Roundtrip team, which has improved payment processes and freed up staff to focus on patient care. Additionally, the platform's access to ride data provides comprehensive visibility into every aspect of the patients' journey, enabling us to hold transport partners accountable for their performance. One area for improvement is the billing visibility of ambulance vendors. Currently, billing is handled by the vendor rather than through Roundtrip, which complicates the reconciliation process. Highly recommend Roundtrip, overall.

I am an admin for the state of Delaware's pilot program of Roundtrip and all reports are amazing, I particulary like the ease of use for mulitple rideshare options.