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Patient Experience

Patient Experience

Patient Experience

13 verified clients

Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Patient Experience is a solution provided by Reputation which was founded in 2006. It belongs to multiple categories of digital health solutions including Ratings & Reviews Transparency and Conversational & Visual Interactive Voice Response (IVR).
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It has 13 verified clients.
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Patient Experience integrates with major EMRs such as Athenahealth, Epic, and Allscripts.
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Some other resource(s) that may be helpful in learning about Patient Experience include: Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Take control of your online reputation with Reputation's Surveys Solutions for the healthcare industry. Our Surveys Solutions enable you to create and deploy fully-branded email surveys, quick-fire Pulse Surveys, and conversational surveys with up to 4x higher open rates than traditional surveys sent by email. Our Experience Insights feature provides rich analytics and sentiment analysis so you can see how your brand is performing with customers. With Reputation's Surveys Solutions, you can gain valuable patient insights and protect your organization's online reputation in the healthcare industry.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins. Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

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AWARDS
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EHR integration

None provided
None provided
Athenahealth, Epic, Allscripts, eClinicalWorks, Other
None provided
Use cases and differentiators

Create: Surveys that turn patient feedback into actionable insights. 

Gain Insights: Track, analyze and operationalize survey responses, all from one platform.

UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai

None provided

Reputation is the only platform that manages patient feedback from acquisition to loyalty. We offer a complete platform to help you transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage.

Company information

Founded in 2006

210.6M total equity funding

Media


Images

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Videos

Reputation Surveys
Downloads

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Reputation Surveys Data Sheet
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The Arbor Company + Reputation Case Study
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Kindred Healthcare + Reputation Case Study

Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients


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  • Partner

  • Vendor

  • Health System

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