Care Management

We never have enough clinicians to take care of the patients that are in our area. And so technology is an essential element for everything that we bring to our practices. We have the good fortune to work with Innovacer as a partner to help us through that whole process.

Sarah is wonderful, and I'm sure Sara will morph over time and become even more powerful. Innovacer’s thought leadership in this area is very impressive. And some of the implementations of building agents, call center agents, and nurse agents, it's been proven that with a doctor, quote-unquote, AI, that they were 10 times more empathetic than humans. So there's great potential and the place that Innovacer is building and the direction they're going, the thought leadership, again, is very impressive and very exciting.

We understand the value of data analytics, risk adjustment, quality gap closure, and empowering pediatric clinicians to improve outcomes. As our organization continues to grow, it’s imperative for us to scale our PHM capabilities. The Innovaccer platform enhances our understanding of patient populations and helps us make accurate diagnoses, establish and automate TCM protocols, and bridge care gaps. This holistic approach helps us to deliver a seamless, comprehensive healthcare experience for our patients and families.