COVID-19 Virtual Health Solutions

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COVID-19 Screener & Triage Program - offers education, preventive care, risk assessment, symptom checking, and guidance to local testing and care (based on zip code) - which can be configured and used by healthcare and other organizations in their communities. (being used by a number of major healthcare organizations who have sent to millions of patients; it's triaging very well ... e.g. ~85% of patients not going to free e-visits after using the program. ~70%+ of those scored as red by the tool are going to e-visits) COVID-19 Lab Results Program - delivers positive or negative lab test results via a chat program, which then provides guidance depending on the person’s results. (Northwell Health using in New York to help with overloaded call centers... see news here...https://patientengagementhit.com/news/chatbots-enhance-call-center-patient-outreach-for-covid-19-tests COVID-19 QuarantineChecks Program - provides ongoing symptom checking capability to people who are self-quarantined or self-isolating, along with appropriate guidance, stress/anxiety management, etc. (UNC Health has been using for a week, numerous health systems launching it this and next week). COVID-19 Employee HealthScreener Program - conducts a “safe-to-work” checks for healthcare professionals and provides an all clear that they can show a front desk person that indicates they can work a) with no conditions or b) with a mask. If not cleared, it instructs the employee to stay home and provides further guidance on self-care or seeking testing/care, based on the situation. (UCSF Health has been using it for a week. Numerous other organizations launching this and next week).

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