COVID-19 Screener & Triage Program - offers education, preventive care, risk assessment, symptom checking, and guidance to local testing and care (based on zip code) - which can be configured and used by healthcare and other organizations in their communities. (being used by a number of major healthcare organizations who have sent to millions of patients; it's triaging very well ... e.g. ~85% of patients not going to free e-visits after using the program. ~70%+ of those scored as red by the tool are going to e-visits) COVID-19 Lab Results Program - delivers positive or negative lab test results via a chat program, which then provides guidance depending on the person’s results. (Northwell Health using in New York to help with overloaded call centers... see news here...https://patientengagementhit.com/news/chatbots-enhance-call-center-patient-outreach-for-covid-19-tests COVID-19 QuarantineChecks Program - provides ongoing symptom checking capability to people who are self-quarantined or self-isolating, along with appropriate guidance, stress/anxiety management, etc. (UNC Health has been using for a week, numerous health systems launching it this and next week). COVID-19 Employee HealthScreener Program - conducts a “safe-to-work” checks for healthcare professionals and provides an all clear that they can show a front desk person that indicates they can work a) with no conditions or b) with a mask. If not cleared, it instructs the employee to stay home and provides further guidance on self-care or seeking testing/care, based on the situation. (UCSF Health has been using it for a week. Numerous other organizations launching this and next week).

Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables healthcare organizations to effectively and efficiently manage patients across the care continuum. Leading health systems, payers, and pharma companies are using Conversa to develop meaningful relationships and drive better health outcomes at scale. To learn more, visit conversahealth.com, follow @ConversaHealth or text HELLO to 77877.

Our unique HRA solution uses conditional, dynamic, and conversational questionnaires that are easy to use and understand. Loyal’s comprehensive HRA library consists of 24 HRAs across multi-disciplinary service lines.

• Behavioral Health
• Cardiovascular
• General Health
• Neurology
• Oncology
• Orthopedics
• Pulmonology
• Weight Management

Benefits:

• HRA content stays up-to-date with evolving health science advancements using advanced risk assessment algorithms, clinically validated content, and an industry-recognized scoring system.
• Guide consumers through each step of the HRA process and provide them with evidence-based risk reports and simple next steps.
• Leverage smart exclusion logic to only reach out to patients if appropriate.
• Deploy assessments as customizable landing pages, chat integrations, or Loyal search integrations.
• Track every interaction and get comprehensive reporting to better identify and address gaps in care.

Results:

• Increased conversions up to 5X more than other HRA solutions
• Identifies patient risk levels for more efficient triage and accurate patient provider matching
• Leverages existing patient population data sets for reactivation campaigns, reducing the resources needed for new patient acquisition.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

See above

See above