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Virtual Visits

Virtual Visits

Virtual Visits

5 verified clients

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Review

Review

Overview


Avia Summary

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Virtual Visits is a solution provided by QliqSOFT which was founded in 2011. It belongs to multiple categories of digital health solutions including Remote Workforce for COVID-19, Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Customer Service, Improving Engagement & Self-Management, and Command Centers.
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It has 5 verified clients.
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Virtual Visits integrates with major EMRs such as Allscripts, Allscripts/Eclipsys, and athena.
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Some other resource(s) that may be helpful in learning about Virtual Visits include: A Buyer’s Guide to Virtual Visits and Top Virtual Visit Companies Report | 2023
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EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Allscripts, Allscripts/Eclipsys, athena, Athenahealth, Azalea Health/Prognosis, Cerner, CPSI, eClinicalWorks, Epic, Evident, GE, Healthland, McKesson, MEDHOST, Meditech, MedWorx, NextGen, Other, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Description

Provide face-to-face care to your patients anytime. Virtual visits allow clinicians to initiate a virtual visit request with a secure SMS, engage via video, and acquire electronic patient signature on post-visit surveys to validate visit occurrence. All with no app to download, securely, and in real-time.
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Use cases

Description
QliqSOFT's Virtual Visit solution provides clinicians a means to engage their patients quickly and easily. Starting with a simple SMS invitation, patients can chat with an automated chatbot or with a live provider, participate in a 2-way video call, share vitals via forms, and provide signatures as needed.
COVID-19 use cases:
Through face to face video, Virtual Visits enables clinicians and family members to safely provide quality care and compassionate interaction to those COVID-19 patients in isolation. Additionally, this solution is tailored to fit your workflow and can help automate adhoc pop-up and drive-thru clinics by acting as a first-line triage of patients, thus freeing up already strained resources. Furthermore, Virtual Visits provides a means for care to continue for those high-risk patients with chronic conditions like COPD without the risk of exposure.
Users:
Doctors, nurses, and other clinicians who must remotely serve any size patient population. Patients and caregivers who need to connect with care team members but are unable to do so in-person.
Differentiators

Differentiators vs EHR Functionality:
Multi-party Video Conferencing, AI-Driven Chatbot, Virtual waiting room, Built-in Educational Database, No app download or portal login required for patients
Differentiators vs Competitors:
Same-Day Implementation, File/Image Sharing, Dynamic Forms, Electronic Signature Capture, Utilization Metrics, Custom FAQ Libraries, SMS & Email Invitations, Support Agent Handoff and Escalation, virtual waiting room, chatbot including self-directed device test, Integrated translator solution through partnership with Cloudbreak.
Company information

Founded in 2011

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