Clearstep Smart Access Suite

ClearStep has been game changing in intelligently routing patients to the right care access points in a way that drives a great patient experience and optimizes access for the Healthcare system. The customer service provided by ClearStep as a company is second to none - they have worked hand-in-hand with us to evolve the product to solve multiple use cases (patient self-navigation and patient triage navigation). 

Smart Access Suite enabled our health system to get real time answers to our patients and direct them to the right care at the right time. It was super easy to deploy. The maintenence was also very straightforward and the vendor was incredibly helpful with any requests we would add to our roadmap. Would highly reccomend and they have so many next generation features that will help any admin heavy health system automate their back office functions. 

With Clearstep’s Smart Care Routing, Duly has an “easy button” for our patients that enhances the human relationship.

"Mount Sinai is committed to providing exceptional care that is timely and accessible; a seamless digital experience ensures that our patients take advantage of ongoing support and resources, proactively engage with their care team, and feel empowered to manage their health progress," Mount Sinai Health System CIO and Chief Digital Officer Kristin Myers said ... "Our latest digital tools, including the self-triage system created with Clearstep, enhance our commitment to innovation and ability to provide equitable patient care and services."

"We were looking for quick wins and easy changes. Clearstep was simple to implement and kickstart momentum for innovation."

Source: https://www.clearstep.health/case-study/duly-health-care

"This system saved lives."

"This type of AI made us feel more secure in our response to COVID-19."

Source: https://www.clearstep.health/case-study/baycare

"At Novant Health, we are always looking into solutions that combine our focus on purposeful innovation and human centered care (both patient and care team.) As we’ve invested a lot of time and resources into AI, Clearstep has helped us drive engagement in our targeted channels and get [patients] to the right level and venue of care, which has proven to be successful for us and a win for the patient."

Source: https://www.clearstep.health/case-study/novant-health-generates-4x-roi-with-clearstep-smart-care-routing