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Healthcare Customer Service

Healthcare Customer Service

Healthcare Customer Service

1 verified client

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Healthcare Customer Service
Healthcare Customer Service

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Overview


Avia Summary

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Healthcare Customer Service is a solution provided by PEGA. It belongs to the digital health solution Customer Relationship Management (CRM).
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It has 1 verified client.
Select which hospital or health system you work at and see a personalized match score.
About

CLIENT TYPES
None provided
KEYWORDS
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CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
1 Organization
EHR integration

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Description

Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.
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Use cases

Description
None provided
Differentiators

Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
None provided
Company information

By PEGA

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients


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  • Partner

  • Vendor

  • Health System

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