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Healthcare Customer Service
Healthcare Customer Service
Overview
Contents
Select which hospital or health system you work at and see a personalized match score.
About
DESCRIPTION
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Deliver one-on-one style care at scale. Pega’s technology goes beyond a 360-degree view to deliver patient insights that can be actioned in the moment on any channel.
PRODUCT ATTRIBUTES
COVID-19
Pediatric
KEYWORDS
None provided
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
1 Organization
EHR integration
Integrations: | None provided |
EMR Integration & Relevant Hardware: | None provided |
EMRs Supported: | None provided |
Hardware Compatibility: | None provided |
Description
Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.
Use cases
Description
None provided
COVID-19 use cases:
Tracking and proactive engagement of Covid-19 Cases.
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
None provided