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Healthcare Customer Service

Healthcare Customer Service

Healthcare Customer Service

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Healthcare Customer Service
Healthcare Customer Service

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION
Deliver one-on-one style care at scale. Pega’s technology goes beyond a 360-degree view to deliver patient insights that can be actioned in the moment on any channel.
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PRODUCT ATTRIBUTES
badge_covid-19

COVID-19


badge_pediatric

Pediatric


KEYWORDS

None provided

CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
1 Organization
EHR integration

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Description

Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.
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Use cases

Description

None provided

COVID-19 use cases:
Tracking and proactive engagement of Covid-19 Cases.
Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Company information

By PEGA