Healthcare Customer Service

Visit Website

By PEGA

1 verified client,

Visit Website

Healthcare Customer Service

Visit Website

Overview Reviews

Clients

Resources

Overview

Compare

Contents

AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

Healthcare Customer Service is a solution provided by PEGA. It belongs to multiple categories of digital health solutions including Customer Relationship Management (CRM) and Consumer Access & Engagement.

It has 1 verified client.

Some other resource(s) that may be helpful in learning about Healthcare Customer Service include: Accelerating Innovation at Boston Children’s | Voices of the AVIA Network

DESCRIPTION

Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.

CATEGORIES & SOLUTIONS

Customer Relationship Management (CRM)

Consumer Access & Engagement

Customer Relationship Management (CRM) Tools

CLIENT TYPES

None provided

EHR integration

Integrations

None provided

EHR integration and relevant hardware

None provided

EMRs supported

None provided

Hardware compatibility

None provided

Use cases and differentiators

Use case descriptions

None provided

Users

None provided

Differentiators vs internal options

None provided

Differentiators vs competitors

None provided

See more comparisons

Compare to similar products

Media

Images

No images provided

Videos

No videos provided

Downloads

No content provided

Select which hospital or health system you work at and see a personalized compatibility level.

Healthcare Customer Service Comparisons

Healthcare Customer Service

ReferralMD Platform

Healthcare Customer Service

Olla

Healthcare Customer Service

Praia Health Identity & Engagement Platform

Healthcare Customer Service

Loyal Platform

Healthcare Customer Service

Customer Relationship Management

Healthcare Customer Service

Ashavan

Healthcare Customer Service

Physician Relationship Management

Healthcare Customer Service

Provider Solutions

Healthcare Customer Service

MedData Eligibility Approval Acceleration System

Healthcare Customer Service

Accolade

Healthcare Customer Service

Account Management Tools

Healthcare Customer Service

Actium Health

See more comparisons

Compare to similar products

Reviews

Filter reviews

Overall Score

0 review

Sort by:

Most Recent

FILTER & SORT

Sort by:

Most Recent

Oldest

Most Helpful

Filter reviews

Reviewer’s Rating

Reviewer’s Role

End user
Project manager
IT / Technical support
Executive sponsor
Internal consultant
Other

Reviewer’s Org Size

XL ($5B+ NPR)
L ($3-5B NPR)
M ($1-3B NPR)
S ($0.2-1B NPR)
XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Select EMR

Reviewer’s Org Type

AMC
Pediatric Facilities
ACO
Rural Presence

Looking for reviews on Healthcare Customer Service?

Submit your work email and we'll notify you when new reviews have been added.

Add your work email*

Clients

Filter clients

Type

Partner
Vendor
Health System
Other

Explore Related Resources

September 9, 2024

Accelerating Innovation at Boston Children’s | Voices of the AVIA Network

Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.

View all Resources

Stay up to date

Keep up with the latest products and trends in digital health.

Add your work email

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

AVIA Marketplace

Contact

Write a review

Top Categories

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing