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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Olla
Olla

Categories

Solutions

Description

Product Description:
Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.
About PEGA:
Think unified solutions, not silos across personalized marketing engagement, proactive digital customer service and intelligent automation. A configurable technology platform with out of the box healthcare focused capabilities. Even the most cutting-edge technology can’t work in isolation. If you’re constantly duplicating efforts across different systems that don’t talk to one another, you’re losing out on quality time that could be spent with your patients. Don’t let administrative hassles distract you from what really matters. Pega offers the industry’s only unified digital process automation platform, combining robotics, process automation, and case management together in a unified architecture. And we build in powerful decision analytics, so you’ve got everything you need to automate any process while working faster and smarter. https://www.pega.com/insights/resources/context-driven-applications-healthcare
Product Description:

Olla provides everything a Health System needs to create new top-line growth opportunities through on-brand, consumer-grade experiences, all in harmony with existing IT & EHR investments.

- Unified technology platform bringing together your disjointed technology vendors & EHR
- Branded consumer-grade experiences tailored to each line of service at your system
- Proven operating & marketing playbooks for optimizing patient acquisition & loyalty.

About Olla:

In today's consumer-driven world, the growth of health systems hinges on meeting consumer demands for convenient, digitally-enabled care experiences. Healthcare brands that successfully provide a seamless, consumer-grade experience across both digital and in-person care will thrive, earning loyal patients and lifetimes of care. The task of unifying everything to become this experience has been a monumental challenge, until now.

Olla provides everything a Health System needs to create new top-line growth opportunities through on-brand, consumer-grade experiences, all in harmony with existing IT & EHR investments.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Olla provides seamless in-person & virtual care for all lines of service within a health system. 

Pediatric use cases:

Olla provides seamless in-person & virtual care for line of service that specialize in caring for pediatrics. 

Users:

Olla providers consumer-grade experiences for Patients, Providers, Staff, and Care Team members

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, ADT, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, NextGen, Allscripts, athena, GE, eClinicalWorks, McKesson, Athenahealth, Allscripts/Eclipsys

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided
None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Olla compliments your EHR to enable consumer-grade experiences for your patients, providers, and staff - allowing health systems to deliver seamless, branded care experiences that connect all aspects of the system.

Differentiators vs Competitors:

Olla is the only consumer-grade health system experience in the market that's designed to grow revenue. Olla connects in-person & virtual care into a seamless, branded care experience for patients, providers, staff & extended care team to deliver the highest quality care, efficiently, from anywhere.

Keywords

Images

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Videos

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Olla x Emory - Department of Emergency Medicine

Downloads

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Company Details

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