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Avia Summary

Shiftboard is a solution provided by Shiftboard which was founded in 2002. It belongs to multiple categories of digital health solutions including Clinician Burnout, Human Capital Management , and Dynamic Staffing & Scheduling.
Some other resource(s) that may be helpful in learning about Shiftboard include: A Buyer’s Guide to Dynamic Scheduling and Staffing and Top Dynamic Staffing & Scheduling Companies Report 2023

Shiftboard is an online scheduling system. It's a new way to grow and manage your database of people, schedules, reports and daily business. Shiftboard provides a place, sometimes called a Portal, where organizations establish their own customized web-based scheduling, coordination, communication, reporting and member recruitment hub. Workers and other members can view schedules, join teams, pick up shifts, get reminders, communicate with managers, track availability, refer friends and colleagues, and generally stay much better connected than when using traditional methods of coordination. Using Shiftboard, site owners create and manage an unlimited number of Teams or Workgroups, appoint co-workers, managers, and other site members to those teams. By using the power of social networking and 24/7, web-based self-service business management tools, Shiftboard lets organizations work with partners, cut bureaucracy and scale their business, daily management and recruiting potential beyond office walls, telephone budgets and the 9-to-5 workday.

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EHR integration

ERP system
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Use cases and differentiators

Tailor-Fit Schedule Automation

Maximize scheduling efficiency with highly configurable automation that mirrors each plant and unit’s operation.

  • Support industry-specific scenarios such as production line changes, job rotations, emergency response team assignments, and turnarounds.
  • Automate scheduling steps matching internal procedures and union agreements.
  • Generate schedules with your operation areas, crew, and shift pattern structures.
  • Auto-block violations against employment laws, union contracts, fatigue rules, and internal policies.

Proactive Worker Engagement

Improve worker satisfaction and retention with flexible, fair, and transparent schedules.

  • Track and accommodate employee schedule preferences.
  • Allow eligible workers to volunteer, pick up, trade, or decline new shifts on demand.
  • Distribute overtime fairly based on overtime balance, seniority, job classification, shift refusal history, etc.
  • Offer workers secure web and mobile access to check schedules, pick up shifts, request leave, and more.


Agile Change Management

Fill last-minute coverage gaps quickly with qualified, available, and willing workers using a plethora of day-of management tools.

  • Spot coverage gaps with a single view of staffing levels across all operating areas.
  • Backfill openings swiftly with an on-demand list of available and qualified workers.
  • Assign contingent labor to supplement staffing via volunteer signup, bidding, immediate shift pickup, and more.
  • Notify workers about schedule changes and promote new shifts with automated calls, emails, SMS, and mobile notifications.


Continuous Coverage Optimization

Create more coverage possibilities with intelligent scheduling suggestions powered by a robust, always-on optimization engine.

  • Shuffle scheduled workers before resorting to overtime and agency staffing.
  • Split shifts into segments to accommodate flex pools with varying availability.
  • Reassign underutilized workers to understaffed areas automatically.
  • Prioritize assigning workers with the lowest overtime cost implications.
  • Rotate job assignments to maintain workers’ skills proficiency across multiple posts.


Effective Labor Demand Planning

Plan and scale staffing demand to meet production and service targets with confidence.

  • Convert production and service targets into jobs, shifts, and skill-mix requirements.
  • Ensure an adequate pool of workers for backup contingency with on-call scheduling, volunteer signup, and more.
  • Add, extend, split, or remove shifts on demand as staffing demands fluctuate.
  • Forecast long-term labor demands with advanced predictive capabilities.


Integrated Leave Management

Streamline leave approval processes and backfill vacancies swiftly with built-in absence management tools.

  • Allow workers to submit leave requests and view their leave balance in real-time.
  • Enforce leave approval criteria such as leave allowances, staffing levels, and more.
  • Support company-specific policies surrounding paid and unpaid leaves, protected leave days, and more.
  • Update schedules instantly and backfill openings upon approval of leave requests.

Seamless Timesheet Management

Capture work hours and pay codes accurately to reduce payroll errors.

  • Allow workers to submit timesheets online.
  • Auto-validate timesheet entries for errors and deviations.
  • Automate timesheet approval and amendment workflows.
  • Map and populate the correct pay codes for payroll export.
  • Medline
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Company information

Founded in 2002

16.9M total equity funding



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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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