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Overview


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Awell is a solution provided by Awell. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Patient Flow, Customer Relationship Management (CRM), Payer Intelligence, Home Health, and Ambient Intelligence.
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It has 4 verified clients.
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Awell integrates with major EMRs such as athena, Athenahealth, and Other.
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Some other resource(s) that may be helpful in learning about Awell include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door

DESCRIPTION

Awell is a low-code platform used by interdisciplinary clinical & product teams to redesign how clinical workflows are orchestrated and delivered. With Awell, care organizations automate routine clinical tasks, consolidate data between multiple systems and drive seamless coordination between care teams and patients.

Awell’s customers have improved the lives of more than 150,000 patients across a wide array of medical conditions. They achieved results such as 50% increase in care team capacity, 40% reduction in length of stay and 25% reduction in emergency room admissions.

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AWARDS
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
Use case dependent
athena, Athenahealth, Other
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators

Introducing CareOps as a philosophy. Historically, care flows haven't been integrated or changed with ease, the solution has been to throw people at the problem. With Awell, care organizations can design with agility and collaboration in mind to launch care flows in days, rather than months. Use case agnostic, we see our customers using Awell for PROMs/PREMS, Onboarding, Discharge & Population Health.

Agnostic

Interdisciplinary care teams

Awell supercharges the EHR. By conslidating data points (including ADT feeds) & performing tasks within the EHR.

Awell first represents a novel approach to how care flows are designed, maintained and delivered for care teams which care about scale and longitudinal design. There are many wonderful workflow platforms, but most are linear, purpose built & hard to modify.

Health Equity

Company information

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Flexibility
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CareOps
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Why?
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Short demo
Downloads

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Reviews


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Overall Score
5.0

3 reviews


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Features

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Customer Support

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EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

August 13, 2024

verified

August 13, 2024

Clinicians in the team now have more time to focus on what they do best

With Awell, we were able to get rid of our paper processes and Excel databases, moving our entire care team into a digital solution that allows us to work in a coordinated way. By improving our collaboration, the clinicians in the team now have more time to focus on what they do best: letting their expertise shine.

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Dr. Jan Pieter Haems

Head of Pain Clinic, Executive sponsor working with Awell
Helpful(0)

March 7, 2024

verified

March 7, 2024

Awell has been the key to unlocking our scalability

Awell has been the key to unlocking our scalability. Awell's automation allowed us to focus on patient care rather than admin tasks, expanding our services and transforming our approach to mental health care.

Working with Awell feels like a true collaboration. Every challenge is an opportunity to improve, and the level of care, responsiveness, and collaboration is unparalleled

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Project manager working with Awell

Helpful(0)

March 7, 2024

verified

March 7, 2024

6 weeks' work to go live was a big win

6 weeks' work to go live was a big win from an engineering resource standpoint. If we did not have Awell, it would have taken months and months, if not quarters. We probably cut off 80-90% of the time-to-market.

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Adam Breckler

Co-founder, Head of Product, Executive sponsor working with Awell at Better
Helpful(0)

Clients


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