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Puppeteer

Overview


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Avia Summary

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Puppeteer is a solution provided by Puppeteer AI. It belongs to multiple categories of digital health solutions including Patient Flow, Artificial Intelligence (AI), and Conversational AI.
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Puppeteer integrates with major EMRs such as Epic, Other, and Cerner.
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Some other resource(s) that may be helpful in learning about Puppeteer include: Digital front door: The key to staying ahead in healthcare and A buyer’s guide to conversational AI
DESCRIPTION

We develop AI Assistants focused on patient-facing use cases. 

We reduce nurses' and doctors' burnout by handling patient communications allowing them to focus on patient care.

At the same time, we improve patients' experience by giving a 24/7 human-like response.

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Product capabilities

Contextual understanding

Our AI agents respond entirely based on the context provided by patients' answers, ensuring highly relevant and personalized interactions.

AVIA GUIDE
What is contextual understanding?
The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
Use case dependent
Epic, Other, Cerner, NextGen, athena, Athenahealth
Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop
Use cases and differentiators

  • Patient Intake Forms: Puppeteer addresses poor quality and mistaken-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for Doctors

  • End-to-End Scheduling (Appointment Verification, Rescheduling, and Cancellation): Every year missed appointments alone cost the US healthcare system a staggering $150 billion! AI Assistant coordinates appointments, reminders, and cancellations, integrating with the provider’s calendar.

  • Wearable Monitor Tracking: Puppeteer helps patients access their health metrics from wearables like rings, smartwatches, and glucose monitors. 

  • FAQ Assistant: Our AI Assistant can answer common questions using the company’s resources like databases, research documents, and trusted websites, reducing the chances of errors.

  • Smart Routing/ Triage: Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.

  • Your Use Case: Have a specific use case in mind for AI? We can make it a reality.

All use cases can be tailored to suit pediatric demands, including tweaking the conversational skills to relate to pediatric oncologies. 

Users of our solution are healthcare companies that decide to leverage AI for their patients flows.

Puppeteer works with EHR's and EMR's to extract relevant information later used for patients' interactions.

We are fully customizable to companies' needs, integrating with EHR's and API databases.

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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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