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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Puppeteer
Puppeteer

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Categories

Solutions

Description

Product Description:

We develop AI Assistants focused on patient-facing use cases. 

We reduce nurses' and doctors' burnout by handling patient communications allowing them to focus on patient care.

At the same time, we improve patients' experience by giving a 24/7 human-like response.

About Puppeteer AI:

We make patient-facing AI Assistants in less than a month!

Product Description:

Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our AI agents respond entirely based on the context provided by patients' answers, ensuring highly relevant and personalized interactions.

HIPAA & GDPR compliant. PIPEDA Protection SOC-2 in process

Our solution is inherently designed to scale hand to hand with our client's growth.

We have integrations with: Epic Cerner NextGen Athenea DrChrono Healthie

Our UI is conversational, it can be displayed in Whatsapp, Slack, Website, App, or wherever it's needed. Our AI Assistants are specially designed to be empathetic and human-like.

As we run with LLMs, our product is continuously adapting to new advances and trends. We can shift to the better performing LLM in no time.

Use Cases

Description:
  • Patient Intake Forms: Puppeteer addresses poor quality and mistaken-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for Doctors

  • End-to-End Scheduling (Appointment Verification, Rescheduling, and Cancellation): Every year missed appointments alone cost the US healthcare system a staggering $150 billion! AI Assistant coordinates appointments, reminders, and cancellations, integrating with the provider’s calendar.

  • Wearable Monitor Tracking: Puppeteer helps patients access their health metrics from wearables like rings, smartwatches, and glucose monitors. 

  • FAQ Assistant: Our AI Assistant can answer common questions using the company’s resources like databases, research documents, and trusted websites, reducing the chances of errors.

  • Smart Routing/ Triage: Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.

  • Your Use Case: Have a specific use case in mind for AI? We can make it a reality.

Pediatric use cases:

All use cases can be tailored to suit pediatric demands, including tweaking the conversational skills to relate to pediatric oncologies. 

Users:

Users of our solution are healthcare companies that decide to leverage AI for their patients flows.

Description:
  • Preventive care and support
  • Oncology (oral chemotherapy, radiation oncology)
  • Women's health (fertility, prenatal, postpartum)
  • Surgical care (orthopedics, GI procedures, cardiovascular)
  • Mental health
  • Chronic condition management (diabetes, CHF, hypertension, COPD, CKD)


Pediatric use cases:

Our care programs can support pediatric surgery, oncology, endocrinology, behavioral health, and more.

Users:

Clinicians, care team members, care navigators, administrators, and others.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Other, Cerner, NextGen, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Puppeteer works with EHR's and EMR's to extract relevant information later used for patients' interactions.

Differentiators vs Competitors:

We are fully customizable to companies' needs, integrating with EHR's and API databases.

Differentiators vs EHR Functionality:

Existing options at health systems today likely do not impact patient experience and clinical care to the degree the organization desires. Memora Health offers a modernized solution that can take your under-performing systems and tools, and supercharge them to meet patients where they are.

Differentiators vs Competitors:

Memora Health offers an innovative way to support patients outside the clinic setting through its AI-powered platform that intelligently combines device-based and patient-reported data to comprehensively monitor patient performance. Beyond just device-based data collection, Memora’s communication platform includes care pathways that are deployed through an intelligent SMS-based communication engine, as well as virtual visit and phone call capabilities to fully support patients in a home-based setting.

Keywords

Images

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Videos

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Downloads

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Memora Health Overview

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Company Details

Founded in 2017

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