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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Puppeteer
Puppeteer

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Categories

Solutions

Description

Product Description:

We develop AI Assistants focused on patient-facing use cases. 

We reduce nurses' and doctors' burnout by handling patient communications allowing them to focus on patient care.

At the same time, we improve patients' experience by giving a 24/7 human-like response.

About Puppeteer AI:

We make patient-facing AI Assistants in less than a month!

Product Description:

CCM | RPM | RTM | CoCM | Holistic Engagement | Personalized Education | Telehealth

Thundercloud is bringing virtual care to the 21'st century with our advanced technology platform PROCLE HEALTHWORKS for holistic patient engagement. It is a comprehensive mobile-friendly platform for all your innovative patient engagement and digital health strategies. One platform that’s all.

A winner of the Georgia state-wide contract, PROCLE HEALTHWORKS is much more than just Remote Patient Monitoring or Chronic Care Management or Telemedicine platform. It can help significantly improve overall health outcomes and reduce practice workload by engaging, educating , monitoring and treating patients through out (before, during and after) treatment. It is a comprehensive platform that offers

> Holistic Engagement: Improve outcomes,  compliance and loyalty with
>> Personalized and targeted messages powered by AI
>> Personalized & targeted messages (SMS) to all patients with ONE-CLICK
>> Proactive care and preventive care mobile education delivery platform

> Turnkey Device agnostic Remote Monitoring (RPM & RTM): Improve outcomes,  promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission
>> Remote Physiologic Monotoring - device agnostic
>> Remote Theurapeutic Monitoring - Medication adherence and Theraphy adherence.
>> Self Reporting & Monitoring
>> Curated notifications
>> Automatic Activity Tracking
>> Action Plan Management
>> Remote Monitoring integrated Telemedicine and Patient Engagement and Education
>> Cellular , Wifi, Bluetooth and USB device friendly
>> Turnkey solution. you enroll and we do the rest.
>> Opportunity to generate additional annual revenue of $1.2M (approx.) over 1K RPM patients.

> Turnkey Chronic care Management: Improve outcomes, promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission  

      >> Care Plan creation & Maintainence 

      >> Monthly check-ins using Remote Monitoring integrated Telemedicine and Patient Engagement and Education 

       >> Escalation, Notification and response management for timely intervention.

>Turnkey Collaborative Care Management (CoCM): Behavioral health integarted with CCM services to manage depression , anxiety and other BH issues in CCM patients >> Depression Management

      >> Monthly check-ins using RTM, integrated Telemedicine and Patient Engagement & Education 

       >> Escalation, Notification and response management for timely intervention.


> Comprehensive Virtual Care : Telemedicine ++: Increase outreach, improve efficiency, reduce operational cost with
>> HIPAA compliant virtual consultations
>> HIPAA and PHI compliant Group Theraphy
>> Tools for Hub & Spoke and Hybrid Care model
>> LIVE broadcast for training and education
>> USB, Cellular and Bluetooth device friendly

Maximize your ROI on technology since virtual care is much more than just telemedicine and RPM. Check us out before you decide.

Note: Georgia state-wide contract winner

About Procle Healthworks:

Digital Health | Patient Engagement | RPM | Patient Education | Virtual Care

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our AI agents respond entirely based on the context provided by patients' answers, ensuring highly relevant and personalized interactions.

HIPAA & GDPR compliant. PIPEDA Protection SOC-2 in process

Our solution is inherently designed to scale hand to hand with our client's growth.

We have integrations with: Epic Cerner NextGen Athenea DrChrono Healthie

Our UI is conversational, it can be displayed in Whatsapp, Slack, Website, App, or wherever it's needed. Our AI Assistants are specially designed to be empathetic and human-like.

As we run with LLMs, our product is continuously adapting to new advances and trends. We can shift to the better performing LLM in no time.

Mobile friendly platform that uses biometrics to improve user adoption and capture vital and other critical health data with or without devices in realtime and in offline mode.

1> Real time alerts based upon health condition for timely intervention 2> Actionable Criticality reporting 3> Actionable Compliance reporting 4> Comprehensive master dashboard for care team members 4> Comprehensive billing dashboard

Bi-directional real time Instant private Audio or Video Calls to smart phones Schedule Private Audio or Video Calls to smart phones Instant or planned private Audio Calls to land line or flip phones Group Audio or Video calls

Audio, Video calls to smart phone via biometric validation. Voice to text .

Pre built care plans that can be customized based upon specific health conditions.

HL7 or FHIR compatible. Easy and seamless integration with EMR or other health systems.

24 X 7 local support available

Personalized Messages (Audio, Video, text, document) for education and engagement powered by AI

Use Cases

Description:
  • Patient Intake Forms: Puppeteer addresses poor quality and mistaken-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for Doctors

  • End-to-End Scheduling (Appointment Verification, Rescheduling, and Cancellation): Every year missed appointments alone cost the US healthcare system a staggering $150 billion! AI Assistant coordinates appointments, reminders, and cancellations, integrating with the provider’s calendar.

  • Wearable Monitor Tracking: Puppeteer helps patients access their health metrics from wearables like rings, smartwatches, and glucose monitors. 

  • FAQ Assistant: Our AI Assistant can answer common questions using the company’s resources like databases, research documents, and trusted websites, reducing the chances of errors.

  • Smart Routing/ Triage: Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.

  • Your Use Case: Have a specific use case in mind for AI? We can make it a reality.

Pediatric use cases:

All use cases can be tailored to suit pediatric demands, including tweaking the conversational skills to relate to pediatric oncologies. 

Users:

Users of our solution are healthcare companies that decide to leverage AI for their patients flows.

Description:
  • Holistic Patient Engagement
  • Turnkey Remote Patient Monitoring - Device agnostic (RPM)
  • Chronic Care Manaement (CCM)
  • Remote Therapeutic Monitoring (RTM)
  • Comprehensive & Integrated Telehealth (Virtual Care)
  • Collaborative Care (CoCM) integrated with CCM, RPM and Telehealth
  • Hub & Spoke Virtual Care Model
  • Hybrid Care (in-person and virtual) Model
  • Personalized Patient Education powered by AI
Pediatric use cases:
  • Holistic Patient Engagement
    • Turnkey Remote Patient Monitoring (RPM)- Device agnostic
    • Remote Therapeutic Monitoring
    • Chronic Care Management
    • Comprehensive & Integrated Telehealth (Virtual Care)
    • Collaborative Care (CoCM) integrated with CCM, RPM and Telehealth
    • Hub & Spoke Virtual Care Model
    • Hybrid Care (in-person and virtual) Model
    • Personalized Patient Education
Users:
  • Health Systems (All sizes)
  • Senior Care & Assisted Living Centers
  • Payers
  • Governments
  • Employers
  • Pharma companies
  • CROs
  • Clinical Trial Companies

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Other, Cerner, NextGen, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena, Allscripts, NextGen, eClinicalWorks, Meditech, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Client Types

Awards

No awards image
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Differentiators

Differentiators vs EHR Functionality:

Puppeteer works with EHR's and EMR's to extract relevant information later used for patients' interactions.

Differentiators vs Competitors:

We are fully customizable to companies' needs, integrating with EHR's and API databases.

Differentiators vs EHR Functionality:
  • Remote Health Monitoring with or without devices.
  • RPM + RTM + CoCM + CCM + Telemedicine joint workflow
  • Device agnostic Remote Patient Monitoring with integrated Telehealth & Patient Education
  • Six Sigma based approach for Remote health Monitoring
  • Persoanlized Patient Education & awareness messages powered by AI
  • Unique Patient Engagement methodology implemented with SMS, mobile and web app for holistic care.
  • One-Click-Bulk SMS for persoanlized engagement & education messages with Call-4-Action
  • Comprehensive & advanced Virtual Care : Telemedicine ++
  • Advanced tools for Hub & Spoke and Hybrid care
  • Rural health friendly. Works on low bandwidth - 3G and up.
  • Mobile-first design approach
Differentiators vs Competitors:
  • Remote Health Monitoring with or without devices.
  • RPM + RTM + CoCM + CCM + Telemedicine joint workflow
  • Device agnostic Remote Patient Monitoring with integrated Telehealth & Patient Education
  • Six Sigma based approach for Remote health Monitoring
  • Persoanlized Patient Education & awareness messages powered by AI
  • Unique Patient Engagement methodology implemented with SMS, mobile and web app for holistic care.
  • One-Click-Bulk SMS for persoanlized engagement & education messages with Call-4-Action
  • Comprehensive & advanced Virtual Care : Telemedicine ++
  • Advanced tools for Hub & Spoke and Hybrid care
  • Rural health friendly. Works on low bandwidth - 3G and up.
  • Mobile-first design approach
  • One comprehensive platform for all the innovative digital health staretgies like RPM, RTM, Home Health, Mobile Health, Wellness, Telehealth, Hub & Spoke and Hybrid Care

Keywords

Images

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Videos

No videos provided

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Widescreen PROCLE Showcase 1.mp4

Downloads

No content provided

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PROCLE all-in-one Brochure.pdf

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Company Details

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