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NESA Virtual Care Platform

NESA Virtual Care Platform

NESA Virtual Care Platform

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Overview


NESA Virtual Care Platform Feature Highlights

NESA - AI, computer vision powered Virtual Care Solution embedded in Epic

AI and computer vision virtual care technology can better enable caregivers.

Select which hospital or health system you work at and see a personalized compatibility level.
contact person
Susan Guttmann
Chief Nursing Officer

Avia Summary

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NESA Virtual Care Platform is a solution provided by NESA Inc.. It belongs to multiple categories of digital health solutions including Home Health, Smart Rooms, Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Conversational AI, and Artificial Intelligence (AI).
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It has 4 verified clients.
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NESA Virtual Care Platform integrates with major EMRs such as Epic.
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Some other resource(s) that may be helpful in learning about NESA Virtual Care Platform include: The Evolving Future of Virtual Care: NESA's Solutions for Nurse Staffing and Bedside Efficiency and A buyer’s guide to conversational AI

DESCRIPTION

NESA Virtual Care enables instantaneous, live communication between providers and patients across all levels of care.

NESA's AI-powered platform is uniquely embedded directly in the EHR enabling single sign-on, virtual care, and documentation all within the electronic health record environment.

NESA supports comprehensive virtual care workflows, including virtual nursing, virtual sitting, interdisciplinary rounding, consultations, patient education, staff safety monitoring and behavioral health monitoring. These functions significantly enhance both patient outcomes and staff efficiency.

By empowering healthcare professionals to make more data-driven, real-time decisions, NESA greatly improves the delivery and timeliness of care.

It can perceive different elements, recognize them, analyze them, and enable caregivers to act upon them in real-time, all within a single virtual care platform.

And best of all - it's embedded within leading EHR systems, so there is no additional system to learn or sign into.

By incorporating these AI enhancements directly into virtual workflows within the clinical setting, healthcare organizations can increase patient safety, improve clinical outcomes, enhance user experience, and optimize overall operational performance.

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AWARDS
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EHR integration

Acute care EMR, Ambulatory EMR, ADT, Other
Required
Epic
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators

Nursing

Connect nurses remotely to increase

accessibility, improve patient engagement,

reduce cost, and enhance outcomes

Consultations

Connect to healthcare providers from

anywhere, anytime, promoting early

interventions and improved outcomes.

Rounding

Manage rounds virtually and escalate

wherever resources are needed, increasing

patient safety and satisfaction.

Admission, Discharge and Transfer

Enable ADT processes virtually, to drive efficiencies

with critical nursing functions and reduce

patient wait times.

Double Medication Verification

Connect with virtual nurses as verification to drive

greater regulatory and legal compliance while saving

valuable time.

Observation

Deliver continuous, AI-powered monitoring to predict

and prevent adverse events, optimize resources and

improve the patient experience.

Pain Assessment & Reassessment

Enhance pain relief with prompt adjustments,

boosting patient satisfaction and compliance.

Bed Turnover

Streamline bed turnover processes, reducing patient

wait times and increasing operational efficiency.

Behavior Management

Remotely monitor patient behavior to ensure realtime

patient and staff safety.

Meal Monitoring & Support

Ensuring proper nutritional intake, comprehensive behavioral support, consistent guidance, and proactive crisis prevention.

Patient & Family Education

Enhance the care experience for both patients and their families while reducing the bedside time pressure.

Virtual Family Check-ins & Updates

Provide a higher level of family-centered care that improves communication, supports well-being, and enhances overall care experiences.

Chronic Disease Management

Improve the ongoing management of Pediatric patients with conditions like asthma, diabetes, cystic fibrosis, etc.

Mother and Baby Monitoring

Support the care of mothers undergoing detoxification where the risk of newborns being dropped is heightened.

Postpartum and Lactation Support

Enhance patient outcomes, improve family engagement and optimize healthcare delivery for both the mom and baby.

Newborn Observation

Manage respiratory decompensations in newborns, where continuous observation and timely interventions are critical.

eNICU

Greatly enhance the quality of care, improve efficiency and support both clinical staff and families.

Nurses, Administrators, Physicians, patients, family members

This product is designed to complement the EHR as an emedded virtual care workflow platform. NESA was designed specifically to support Epic workflows.

  • The only Virtual Care Solution that is built within “Epic” – no PHI or HIPAA concerns
  • Unlimited Epic-based clinical workflows can be enabled with two-way video and audio
  • Best-of-breed hardware components – Highest definition and clarity of two-way video and audio communications
  • Lower TCO, Futureproof due to modular hardware – easier to replace and upgrade as needed
  • On-prem, and Edge computing making it medicalgrade and mission critical
  • NESA’s large pool of national and international distributors
  • NESA’s talented team of administrative, IT and clinical staff members ensuring customer success
Company information

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NESA Overview
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Videos

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NESA Virtual Care Overview
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Downloads

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NESA Virtual Care eBook
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NESA_2-Page_Summary
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NESA Success Stories

Reviews


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Overall Score
5.0

6 reviews


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Features

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Ease of use

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Customer Support

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EHR Integrations

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Reviewer’s Rating
5
4
3
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

April 9, 2025

verified
new review

April 9, 2025

A major advancement bringing more support to our hospital staff

“Telesitting technology is a major advancement bringing more support to our hospital staff which is a big win. This IT solution will enable UConn John Dempsey Hospital to redeploy staff for other operational needs and leverage centralized monitoring in a more modern and cost-effective way too,”

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A verified IT / Technical support working with NESA Virtual Care Platform from a AMC hospital.

Helpful(0)

April 9, 2025

verified
new review

April 9, 2025

Exciting, efficient, and innovative

"Telesitting is a very exciting, efficient, and innovative new patient monitoring tool that we have begun leveraging to take our patient safety to the next level, which is always our top priority.”

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A verified Executive sponsor working with NESA Virtual Care Platform from a AMC hospital.

Helpful(0)

April 9, 2025

verified
new review

April 9, 2025

Improve the quality of our patient’s wellbeing

“This is an exciting opportunity to improve the quality of our patient’s wellbeing. Patient safety is our highest priority, and we can now monitor our patients in real-time and provide real-time interventions and feedback to the care team.”

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A verified End user working with NESA Virtual Care Platform from a AMC hospital.

Helpful(0)

April 9, 2025

verified
new review

April 9, 2025

Allows us to sustainably improve the quality of care while also saving cost

“Digitalization is fundamentally transforming healthcare. With Virtual Care, we are creating a new dimension of patient care that is flexible, connected, and efficient. This allows us to sustainably improve the quality of care while also saving costs,” says Dr. Katrin Hoffmann, Chief Medical Officer of LUKS Group.

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A verified Executive sponsor working with NESA Virtual Care Platform.

Helpful(0)

March 28, 2025

verified
new review

March 28, 2025

The future of hospital rooms is with these devices

“The future of hospital rooms is with these devices,” Edward Sankary, MD, vice president and chief health information and value officer of UT Health San Antonio, told Becker’s. He called them a “game changer for the delivery of inpatient technology.”

It was easier to set up the technology as a part of the new build, he said. While the technology adds several thousands of dollars to the cost of a hospital room, the return on investment is patient experience and quality of care. For instance, the cameras have such high resolution that virtual nurses can see what medications a patient is taking to verify they are the correct ones. Virtual nurses, located on site at the hospital, help with admissions, discharges and rounding.

“If you can get the discharge documentation early, you can work on that transition of care,” Dr. Sankary said. “You provide a more seamless experience for the patient to transition to their next site of care, whether it’s home, a skilled nursing facility, rehab.”

The TVs also can facilitate up to six virtual visitors at a time, say, a nurse, physician and four family members all talking remotely.

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Edward Sankary

MD, vice president and chief health information and value officer , Executive sponsor working with NESA Virtual Care Platform at University of Texas Science Center at San Antonio
Helpful(0)

March 28, 2025

verified
new review

March 28, 2025

On day-one we were able to avoid two potential falls

"Our early November go-live was a success, and I am happy to share that on day-one we were able to avoid two potential falls of patients that were getting out of the bed identified by the EVM techs who promptly triggered the stat alarm. Within seconds, a nurse rushed into the room and redirected the patient to prevent a negative outcome. It was great to see the impact this technology solution has on patient safety and the added value it brings to patient care.”

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Jason Cardona

IT Project Manager, Project manager working with NESA Virtual Care Platform at UConn, John Dempsey Hospital
Helpful(0)

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