NESA Virtual Care Platform

“Telesitting technology is a major advancement bringing more support to our hospital staff which is a big win. This IT solution will enable UConn John Dempsey Hospital to redeploy staff for other operational needs and leverage centralized monitoring in a more modern and cost-effective way too,”

"Telesitting is a very exciting, efficient, and innovative new patient monitoring tool that we have begun leveraging to take our patient safety to the next level, which is always our top priority.”

“This is an exciting opportunity to improve the quality of our patient’s wellbeing. Patient safety is our highest priority, and we can now monitor our patients in real-time and provide real-time interventions and feedback to the care team.”

“Digitalization is fundamentally transforming healthcare. With Virtual Care, we are creating a new dimension of patient care that is flexible, connected, and efficient. This allows us to sustainably improve the quality of care while also saving costs,” says Dr. Katrin Hoffmann, Chief Medical Officer of LUKS Group.

“The future of hospital rooms is with these devices,” Edward Sankary, MD, vice president and chief health information and value officer of UT Health San Antonio, told Becker’s. He called them a “game changer for the delivery of inpatient technology.”

It was easier to set up the technology as a part of the new build, he said. While the technology adds several thousands of dollars to the cost of a hospital room, the return on investment is patient experience and quality of care. For instance, the cameras have such high resolution that virtual nurses can see what medications a patient is taking to verify they are the correct ones. Virtual nurses, located on site at the hospital, help with admissions, discharges and rounding.

“If you can get the discharge documentation early, you can work on that transition of care,” Dr. Sankary said. “You provide a more seamless experience for the patient to transition to their next site of care, whether it’s home, a skilled nursing facility, rehab.”

The TVs also can facilitate up to six virtual visitors at a time, say, a nurse, physician and four family members all talking remotely.

"Our early November go-live was a success, and I am happy to share that on day-one we were able to avoid two potential falls of patients that were getting out of the bed identified by the EVM techs who promptly triggered the stat alarm. Within seconds, a nurse rushed into the room and redirected the patient to prevent a negative outcome. It was great to see the impact this technology solution has on patient safety and the added value it brings to patient care.”