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Talkdesk Healthcare Experience Cloud

Talkdesk Healthcare Experience Cloud

Talkdesk Healthcare Experience Cloud

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By Talkdesk
1 verified client, 
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Talkdesk Healthcare Experience Cloud
Talkdesk Healthcare Experience Cloud

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Overview

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AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Talkdesk Healthcare Experience Cloud is a solution provided by Talkdesk which was founded in 2011. It belongs to multiple categories of digital health solutions including Conversational AI and Artificial Intelligence (AI).
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It has 1 verified client.
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Some other resource(s) that may be helpful in learning about Talkdesk Healthcare Experience Cloud include: A buyer’s guide to conversational AI and Top Conversational AI Companies Report
DESCRIPTION

Talkdesk personalizes the patient experience by providing healthcare call centers with unified patient information in one platform and the ability to proactively engage patients in their preferred channel.

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EHR integration
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Use cases and differentiators
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Company information

By Talkdesk

Founded in 2011

497.4M total equity funding

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Talkdesk Healthcare Experience Cloud Comparisons

Talkdesk Healthcare Experience Cloud

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Select which hospital or health system you work at and see a personalized compatibility level.

Talkdesk Healthcare Experience Cloud Comparisons

Talkdesk Healthcare Experience Cloud

Talkdesk Healthcare Experience Cloud

VS
Memora Health

Memora Health

Talkdesk Healthcare Experience Cloud

Talkdesk Healthcare Experience Cloud

VS
No Isolation

No Isolation

Compare to similar products

Best Talkdesk Healthcare Experience Cloud Alternatives

product image
Memora Health

By Memora Health

5.0
product image
No Isolation

By No Isolation

View top 10 alternatives

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July 25, 2023
A buyer’s guide to conversational AI
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.
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Navigating the New Frontier: Protecting Patient Data in Conversational AI and Beyond
With conversational AI involved, legal frameworks like HIPAA and GDPR still apply, but involve added complexity and dimensions. Within legal frameworks like HIPAA and GDPR, conversational AI raises new questions about patient privacy and compliance. For instance, can a chatbot be HIPAA-compliant? How do we ensure that the data processed through conversational interfaces receive the same level of security as traditional electronic health records? Legal authorities and legislative bodies are starting to tackle these issues, but healthcare providers must stay ahead of the curve to ethically utilize these tools and ensure legal compliance.
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Write a review
Resources
For Vendors
Vendor Resources
Glossary

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
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