A digital health engagement service. Meet Angel, the World’s First AI & Voice Powered Virtual Nurse Assistant managing entire at-risk populations at scale.

Angel is powered by an award winning, omni-channel, monitoring, care management & care coordination Solution in one complete platform.

With 85% of healthcare costs going to managing chronic conditions, Angel helps solve some of the biggest challenges in healthcare.

- Poor Engagement

- Cost & Complexity Barriers

- Poor Adherence

- Data Silos

Angel partners with payers/providers/health systems, MCO’s, MSO’s, ACO's and Pharma to engage, monitor and manage high risk / rising risk populations such as Medicare/Medicaid for chronic conditions, post discharge and social determinants of healthcare.

- Angel enables the most effective, efficient and scalable way to close gaps in care, reduce risk, admissions, readmissions, and significantly improve clinical, HEDIS, CAHPS, STAR and financial ROI outcomes by 10X+.

- Angel extends clinical team capacity by 7X+ when she takes over repetitive, robotic-like tasks such as telephonic engagement. Angel reaches and manages all, regardless of technology, with the most comprehensive high touch, easiest to use, lowest cost solution in the market.

- Angel allows nurses and care managers to save ~50% of their time and practice at the top of their license, focusing only on the neediest patients.

- Angel maximize engagement via highly personalized, clinically intelligent and evidence-based Care Conversations starting with a phone call (Care Call) and combines it with CareText, CareApp, CareChat, CareMail and CareFax to make timely data actionable, while dissolving data silos.

- Angel’s powerful Care Conversations Engine gather vitals, well-being measures, nudges, educates and assists with care plan/medication adherence, appointments, referrals, transportation and important reminders as needed.

Current Health provides a single platform to enable health systems to deliver high-quality care at home across all patient populations. Our goal is to bring together everything you need into a single, flexible solution that can help you build new home-based care models. Our platform includes: 

Remote patient monitoring: We have our own FDA-cleared continuous monitoring device that measures vital signs (oxygen saturation, respiration rate, pulse rate, mobility, skin temperature) with the same accuracy as an ICU monitor. However, we are also unique in our device agnostic approach to RPM and can integrate with other third-party monitors and wearables to support any clinical use case. 

Patient engagement & telehealth: We have a patient-facing application available on iOS/Android that enables patients to communicate with their care team and stay engaged in their care plan. The application includes video calling, 2-way messaging, reminders (for medication, vital sign readings, etc.), symptom collection, and education modules. All engagement can be customized for the individual patient. 

Clinical Dashboard & Alerting: Our clinical dashboard helps care teams know when a patient needs attention, helping them manage large populations at home through prioritization & treatment optimization. Care teams can easily communicate with patients via the dashboard through one-click video and messaging capabilities as well as collaborate internally. Data integration with the EHR and clinical dashboard also allows for seamless workflows and data sharing. 

Clinical Command Center: We have an in-house team who can provide 24/7 clinical support with first-line triage of patient alarms, management of patient care, and escalation based on clinical protocols. 

Full-Service Logistics: We can provide full inventory and logistics to deliver, pickup, and service devices straight to the patient’s door.  

Current Health, a Best Buy Health Company, offers an enterprise care-at-home platform to enable healthcare organizations to deliver high-quality, patient-centric care at a lower cost. Our platform brings together remote patient monitoring, telehealth capabilities, and patient engagement tools into a single solution that can support patients across the care continuum from chronic disease management to Hospital at Home. Powered by Best Buy, we can provide end-to-end services to support programs as you scale including in-home support, logistics, and a 24/7 Clinical Command Center.

Care Angel can optimize traditional call centers, drastically reducing labor costs. extending reach by 7x or more.

Identify gaps in care early. Automatically navigate to the care team for triage or appointment.

Automatically deploy care plans and care pathways that condition specific, connected or not-connected.

Care Angel

Key differentiators vs. chatbot, IVR, SMS and Call Center HR

1.    Engage Your ENTIRE Population (Better Reach than Chatbots, Higher Patient Retention Than IVR)

·      Care Angel's AI and Voice and chat engagement solution allows Care Angel to meet members where they are technologically. No hardware spend needed to access patient populations. 

·      Works over landline, cell phone, smart phone and computer browser. No need for an incremental hardware spend to access patient populations. 

·      Sophisticated engagement solutions dramatically reduces patient fatigue and attrition associated with IVR

2.    Maximum Clinical Efficiency

·      A Virtual Assistant to support every Nurse and Care Manager 

·      Care Angel automates a nurse/care managers repetitive and routine daily tasks associated with telephonic outreach, care for 7-8 times more patients without increasing labor costs.

3.    Innovative AI and NLP-Based Approach

·      Care Angel uses highly structured Narrow AI and Natural Language Processing to drive a guided care conversation based on clinically validated Care Plans (ours or yours)

·      This guided process allows the collection of biometric, physical, psychosocial and contextual data through voice (or sms or chat depending on technology).

·      There is a dynamic Care Pathway for each patient response.

4.     Care 360 - Integrated Population Management Solution

·      Care 360 consolidates disparate communication services into a single platform. (medication adherence, appointment scheduling, reminders, post-discharge, surveys, assessments, etc. 

·      Manage multiple co-morbid conditions concurrently for both chronic and post-discharge populations. 

·      Adapts dynamically to adjust care plans in response to care call responses, unexpected episodic hospitalization and post discharge follow up. 

·      Collects HEDIS, STAR, CAPHS survey data, and pushes reminders (medication, appointment, health screening, etc).  

5.    Highest reach and ROI in the Market

·      7:1 ROI

6.     Connecting the WHOLE Care Ecosystem

Care Angel's integrated approach to care monitoring and management ensures that data and alerts flow seamlessly to the stakeholders when and how they need it. 

For Nurses/Care Managers

·      Robust clinical dashboard and rules engine that allow proactive patient management

·      Care Connect - Synchronous and asynchronous communication. Nurses/Case Managers can select from pre-written messages to respond to member, record, send and receive custom audio messages and more

·      Actionable and automated navigation to appropriate resource. Allowing for active issue resolution and support faster, to improve outcomes

·      Extend nurse/care manager capacity and increase patient touch-points between visits

·      Allow clinicians to practice at the top of their license by automating the redundant and routine tasks, and making more time for direct patient care

·      Capture and share (with PCP) detailed information about the patients’ conditions and the specific actions taken regarding patient

For Primary Care Doctors

·      Care Fax – innovative e-fax solution that bridges Care Angel’s cutting edge care management solution with the reality of many of today’s medical practices. Seamlessly communicate relevant patient data to PCPs through an automated fax-based solution

·      EMR Integration - Care Angel's open API's also allow direct integration into PCP EMR either directly or through our integration partnership

Family Caregiver

·      Alerts, notifications and regular reports through the Care Angel App, browser and app allow family care givers unequalled insight into the care process. (optional)

Current Health brings together all components needed to deliver quality care in the home and addresses the challenges care teams experience in operationalizing and scaling a care at home program across any acuity level. How we're different than your existing infrastructure:

UNIFIED INSIGHTS: we provide a unified dashboard that aggregates data from multiple sources to create actionable insights across your entire patient population - from hypertension to Hospital at Home.

DEVICE AGNOSTIC: We've designed an open ecosystem of device integration capabilities to address any clinical need of different populations and allow organizations to tailor their program to the individual patient.  

SCALABILITY & GROWTH: We can provide end-to-end support services to help your team scale. We can fill gaps in your team including 24/7 Clinical Command Center, full service logistics, and inventory management.

Our enterprise care-at-home platform enables health systems to extend beyond point solutions and episodic patient care and into longitudinal care at home. How we're different than other vendors:

ENABLEMENT PLATFORM: Our approach to care at home is designed around enabling care teams to better manage their patients. We fill in the gaps to help you provide the best care possible.

PATIENT CENTRIC: We've designed our platform to be incredibly easy for patients to use. Everything comes pre-configured and setup takes less than 10 minutes. If needed, we can provide a pre-configured tablet as well as in-home WiFi via our Home Hub.

ALL POPULATIONS: Our platform can be used to manage patients across all clinical disease areas and acuity levels. This allows you to share a single solution across your organization as well as manage patients throughout their care journey.

CONFIGURABILITY: We want to help you scale, which requires flexibility and configurability so you can tailor your program based on the patient or population, all within the platform itself.

INTEROPERABLE: Our platform allows organizations to have a single solution to deliver end-to-end logistics management, streamline their care-at-home program technology, leverage their EHR as the system of record, and optimize their staff to deliver care to critically ill patients within the hospital.