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Description
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Use cases
EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Care Angel
Care Angel

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Categories

Solutions

Description

Product Description:
**Care Angel** is designed to meet patients where they are technologically, linguistically and culturally to maximize engagement. Starting with a simple phone call, supported by text, chat, Whatsapp and other familiar communication modalities that will encourage engagement and continuous health improvement, we remove 100% of technology barriers. Angel effectively communicates with hard-to-reach populations through personalized conversations, improving patient care management, care coordination and care plan adherence. Payers and providers optimize HEDIS/STAR performance, improve care quality, patient satisfaction and ROI and outcomes. Our solution boasts higher than average engagement, with sustained annual performance at 86% engagement, 63% reduction in avoidable ER visits and cost savings of $496k / 1,000 patients among a blend of high and rising risk populations that includes low income. Administratively, our solutions enables clinicians to practice at the top of their license through our real-time alerting system that does not disrupt existing workflow.
About EmpowerHealth (fka Care Angel):

A digital health engagement service. Meet Angel, the World’s First AI & Voice Powered Virtual Nurse Assistant managing entire at-risk populations at scale.


Angel is powered by an award winning, omni-channel, monitoring, care management & care coordination Solution in one complete platform.


With 85% of healthcare costs going to managing chronic conditions, Angel helps solve some of the biggest challenges in healthcare.


- Poor Engagement

- Cost & Complexity Barriers

- Poor Adherence

- Data Silos


Angel partners with payers/providers/health systems, MCO’s, MSO’s, ACO's and Pharma to engage, monitor and manage high risk / rising risk populations such as Medicare/Medicaid for chronic conditions, post discharge and social determinants of healthcare.


- Angel enables the most effective, efficient and scalable way to close gaps in care, reduce risk, admissions, readmissions, and significantly improve clinical, HEDIS, CAHPS, STAR and financial ROI outcomes by 10X+.


- Angel extends clinical team capacity by 7X+ when she takes over repetitive, robotic-like tasks such as telephonic engagement. Angel reaches and manages all, regardless of technology, with the most comprehensive high touch, easiest to use, lowest cost solution in the market.


- Angel allows nurses and care managers to save ~50% of their time and practice at the top of their license, focusing only on the neediest patients.


- Angel maximize engagement via highly personalized, clinically intelligent and evidence-based Care Conversations starting with a phone call (Care Call) and combines it with CareText, CareApp, CareChat, CareMail and CareFax to make timely data actionable, while dissolving data silos.


- Angel’s powerful Care Conversations Engine gather vitals, well-being measures, nudges, educates and assists with care plan/medication adherence, appointments, referrals, transportation and important reminders as needed. 

Product Description:

A Guided Experience with Proven Engagement and Value-Based Care Engine

Jasper Health works hand-in-hand with your existing clinical workflow accelerating your healthcare systems ability to quickly and efficiently launch a value based oncology care model (OCM). Built with the latest FHIR based protocols and interoperable standards, a private label version of Jasper can be implemented in 30 days. KITT, our analytics engine, can track and report value based KPI’s driving payment optimization and increasing ROI.

  • Continual monitoring and interaction to support the activated patient in their journey toward improved health
  • Designed to guide members at every step, providing psychosocial support and connecting them with the nurse-led care team at the right moment
  • Creating continuity in care and guidance between appointments that adapts to the specific needs of patients
About Jasper Health:

A better cancer care experience for your members: Jasper is here to help your members' adherence to treatment plans, improve their overall patient experience, and broaden their access to tools and resources.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Our inclusive approach to engagement drives activation across entire populations regardless of technology readiness. Our solution is proven to effectively reach all eligible patients using voice interaction, supported by text, chat and other methods (like Whatsapp, Viber, FB messenger, etc) to ensure quality engagement and reduced care gaps for entire populations. Currently launched in English and Spanish, Care Angel is available in +80 languages. Conversational care plans are tailored to ensure they linguistically and culturally maximize patient engagement. Data from Humana MA / Dual population, demonstrated 63% reduction in readmissions and 18:1 ROI, driven by 86% engagement. Jackson Health, Public Health Trust of Miami, leverages Angel to drive proactive health management of their unfunded Prime program members. With demographically diverse populations, we’ve expanded patient engagement, identified +2600 actionable gaps in care.

Pediatric use cases:

None provided

Users:

End users of the product and services are Medicaid, Medicare, Medicare Advantage, Commercial members from payers and providers as well as members from other large strategic partnerships.

Description:

Continual monitoring and interaction to support the activated patient in their journey toward improved health

Designed to guide members at every step, providing psychosocial support and connecting them with the nurse-led care team at the right moment

Creating continuity in care and guidance between appointments that adapts to the specific needs of patients

Jasper Health improves the cancer care experience.

Less stress and anxiety for your members

68% of Jasper members report less stress and anxiety* prescription-bottle-medical

Better medication adherence

78% of Jasper members report improved medication adherence

Improved quality of life and reduced costs

Patient-reported symptom monitoring has been shown to increase survival, improve HRQoL, and reduce healthcare costs.

Pediatric use cases:

None provided

Users:

Jasper supports people 18+ affected by cancer with any cancer diagnosis, and caregivers.

EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Care Angel can optimize traditional call centers, drastically reducing labor costs. extending reach by 7x or more.


Identify gaps in care early. Automatically navigate to the care team for triage or appointment.


Automatically deploy care plans and care pathways that condition specific, connected or not-connected.



Differentiators vs Competitors:

Care Angel

Key differentiators vs. chatbot, IVR, SMS and Call Center HR

 

 

1.    Engage Your ENTIRE Population (Better Reach than Chatbots, Higher Patient Retention Than IVR)

 

·      Care Angel's AI and Voice and chat engagement solution allows Care Angel to meet members where they are technologically. No hardware spend needed to access patient populations. 

·      Works over landline, cell phone, smart phone and computer browser. No need for an incremental hardware spend to access patient populations. 

·      Sophisticated engagement solutions dramatically reduces patient fatigue and attrition associated with IVR

 

2.    Maximum Clinical Efficiency

·      A Virtual Assistant to support every Nurse and Care Manager 

·      Care Angel automates a nurse/care managers repetitive and routine daily tasks associated with telephonic outreach, care for 7-8 times more patients without increasing labor costs.

 

3.    Innovative AI and NLP-Based Approach

·      Care Angel uses highly structured Narrow AI and Natural Language Processing to drive a guided care conversation based on clinically validated Care Plans (ours or yours)

·      This guided process allows the collection of biometric, physical, psychosocial and contextual data through voice (or sms or chat depending on technology).

·      There is a dynamic Care Pathway for each patient response.

 

4.     Care 360 - Integrated Population Management Solution

·      Care 360 consolidates disparate communication services into a single platform. (medication adherence, appointment scheduling, reminders, post-discharge, surveys, assessments, etc. 

·      Manage multiple co-morbid conditions concurrently for both chronic and post-discharge populations. 

·      Adapts dynamically to adjust care plans in response to care call responses, unexpected episodic hospitalization and post discharge follow up. 

·      Collects HEDIS, STAR, CAPHS survey data, and pushes reminders (medication, appointment, health screening, etc).  

 

5.    Highest reach and ROI in the Market

·      7:1 ROI

 

6.     Connecting the WHOLE Care Ecosystem

Care Angel's integrated approach to care monitoring and management ensures that data and alerts flow seamlessly to the stakeholders when and how they need it. 


For Nurses/Care Managers

·      Robust clinical dashboard and rules engine that allow proactive patient management

·      Care Connect - Synchronous and asynchronous communication. Nurses/Case Managers can select from pre-written messages to respond to member, record, send and receive custom audio messages and more

 

·      Actionable and automated navigation to appropriate resource. Allowing for active issue resolution and support faster, to improve outcomes

·      Extend nurse/care manager capacity and increase patient touch-points between visits

·      Allow clinicians to practice at the top of their license by automating the redundant and routine tasks, and making more time for direct patient care

·      Capture and share (with PCP) detailed information about the patients’ conditions and the specific actions taken regarding patient


For Primary Care Doctors

·      Care Fax – innovative e-fax solution that bridges Care Angel’s cutting edge care management solution with the reality of many of today’s medical practices. Seamlessly communicate relevant patient data to PCPs through an automated fax-based solution

·      EMR Integration - Care Angel's open API's also allow direct integration into PCP EMR either directly or through our integration partnership

 

Family Caregiver

·      Alerts, notifications and regular reports through the Care Angel App, browser and app allow family care givers unequalled insight into the care process. (optional)

 

 

 

Differentiators vs EHR Functionality:

Jasper Health has a sophisticated integration engine that was built around the FHIR industry data standard allowing both eligibility and claims files/verification and more complex bidirectional integrations with other solutions. While our internal solution is FHIR based, the engine is flexible to allow for other alternative integration methodologies and data formats such as RESTful, data streaming, GraphQL, JSON, XML, X12, flat files, and more. This allows us to integrate easily with existing systems. Additionally, Jasper Health can make data inside our platform available to clients or reporting systems through a reporting interface or via industry standard FHIR JSON APIs.

Differentiators vs Competitors:

Jasper Health is the only solution with a member-facing app that offers human-led coaching, navigation, a nudge engine, clinical triage dashboard, data insights, is modular and can be white labeled.

Keywords

Images

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Videos

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Downloads

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Care Angel_AVIA Overview_011222.pdf
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Jasper Health_1-pager-General (2).pdf

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Company Details

Founded in 2020

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