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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale. ConvergeHEALTH Connect offers 3 use cases for: life sciences, health care, and the public sector.
About ConvergeHEALTH:
We create new digital ecosystems to shape the future of health. Businesses and stakeholders across the health care ecosystem—from health plans and biopharma, to government agencies and health care providers, to start ups and tech giants—are all building the future of health. ConvergeHEALTH is committed to delivering solutions that enable these organizations to put patients at the center of health care. ConvergeHEALTH creates new health ecosystems to enable the future of health by combining next generation platforms, deep industry experience and novel collaboration models. We move with the agility of a health startup, backed by the global reach of Deloitte to design and offer platforms and services that empower the shift to value-based personalized health care. We do this by creating digitally connected ecosystems comprised of analytics platforms, industry partnerships, and world-class consulting services, all with the unified vision of putting patients at the center of health care.
Product Description:

When every second counts, trust Conduit’s Patient Transfer services to offer a single access point to manage patient flow across networks of care.

Working with acute care facilities, health systems, freestanding emergency departments (FSED), and provider practices, our team of dedicated clinical professionals streamline patient acceptance into hospital care settings to ensure that patients are transferred to the right level of care when they need it most.

When partnering with an outsourced solution for transfer center services, health systems can improve patient acquisition and retention, which leads to revenue growth.

We can help with patient care logistics such as:

- Inbound and outbound transfers – medical and behavioral health

- Direct admissions

- Physician to physician consultations

- EMS coordination

- Coordination of handoff

About Conduit Health Partners:

Conduit Health Partners connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit Health Partners makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Conduit Health Partners’ Transfer Center coordinates patient transfers between facilities and levels of care, reducing delays and ensuring a seamless transition for patients into the appropriate care setting.

Conduit Health Partners serves as a centralized hub for patient movement, optimizing hospital capacity and throughput by streamlining clinical communication, reducing transfer barriers, and ensuring patients receive care at the right place and time.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:
Life sciences care coordinators
Description:

Conduit’s Patient Transfer Center helps health systems manage patient movement and optimize system-wide performance. Use cases include:

  • Timely, efficient coordination transfers for higher-acuity and specialty care.
  • Acquisition and Retention of high-value referrals
  • Strengthening network utilization.
  • Robust data to support strategic, operational, and financial decision-making.
  • Maximizing bed capacity across hospitals and care settings.
  • Coordinating behavioral health placements efficiently.
  • Managing surge volumes during peak or crisis periods.
  • Reducing administrative workload for physicians, nurses, and referring providers.

The transfer center supports system growth, operational efficiency, and improved access across the network.

Pediatric use cases:

All services can be applied to pediatric specific facilities as well.

Users:

Health Networks

Healthcare Organizations

Acute Care Networks

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Not applicable

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
A comprehensive patient services suite addresses five service areas: * Therapy: Connecting with patients to provide access to and support with their care * Financial: Helping patients obtain the resources they require to stay on therapy * Clinical: Providing patients with a point of contact during clinical trials and assisting with REMS * Engagement: Supporting patients’ unique treatment journeys and enabling better long-term treatment outcomes * Education: Delivering educational insights to inform patient decision-making and behaviors
Differentiators vs Competitors:
Multichannel digital patient support: Provide coherent, high-touch patient interactions across all communication channels Cloud-based scalable platform: Built on Salesforce, the product provides a highly scalable platform, using cloud, mobile, and social technologies “Connected Patient” solution accelerators: Leverage pre-built accelerators for patient data management, companion mobile apps, and Internet of Things/device integrations Robust partner ecosystem: Deploy pre-packaged integrations for computer-telephony integration, document templates and automation, e-verification, and middleware Care team collaboration: Provide effective patient support and care coordination across health care providers and other care team members Individualized patient support journeys: Enable personalized therapy journeys and support models to facilitate great patient experience
Differentiators vs EHR Functionality:

Conduit Health Partners integrates seamlessly with any medical record system, offering unmatched flexibility. With 50 years of combined Epic implementation and administrative experience, our team provides deep expertise while remaining EHR agnostic to support and optimize health care operations across the continuum.

Differentiators vs Competitors:
  • End-to-End Transfer Management: Unlike in-house solutions or software-only models that require internal resources, Conduit Health Partners provides a comprehensive, fully managed transfer center. Their team handles every aspect of patient transfers, ensuring seamless coordination and reducing the operational burden on your staff.
  • Nurse - Led Coordination: Conduit Health Partners has proven that an essential component of an effective transfer center is leveraging a nurse-led approach based on the referrals recommended by the treating provider. When experienced registered nurses are coordinating the transfers, they bring expertise and the ability to speak the same clinical language as other health care providers, serving as a vital link between the health system and transferring facilities.
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.
  • Data-Driven Approach: Conduit Health Partners’ daily, monthly, and as-needed analytics provides transparency to the transfer process and arms executives with the critical information they need to make physician recruiting, service line development, and operational improvement decisions.
  • Proven Operational Efficiency: Conduit Health Partners’ fully managed approach streamlines patient transfers while optimizing staff time, reducing costs, and providing measurable improvements in both patient satisfaction and provider engagement.
  • Behavioral Health Expertise: Conduit’s nurses bring specialized expertise in managing all types of transfers, including complex cases like behavioral health. One client saw a 64% reduction in ED length of stay for behavioral health patients, leading to improved operational efficiency, enhanced staff satisfaction, and better patient outcomes.
  • Scalable Solutions: Conduit Health Partner’s model scales effortlessly with your health system’s needs, allowing you to focus on care delivery while they manage patient transfers.

Health Equity

Keywords

Images

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Conduit Health Partners_Trasfer Center_Client Testimonial

Videos

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1 of 3

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Outsource Patient Transfer Services & Transform Your Health Care Operations

Downloads

No content provided

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Conduit Top Gun Transfer Center Case Study-Optimizing Load-Leveling and Streamlining Patient Transfers

Alternatives

Company Details

Founded in 2014

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