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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Cedar Pay makes it simpler for patients to navigate the post-service financial journey and take control of their medical bills. We deliver enterprise-grade patient billing and payment solutions that leverage Cedar's cutting-edge consumer engagement technology, unique payer integrations and aligned incentives to help provider organizations increase collections, boost efficiency and deliver an exceptional patient experience. More than 55 of the nation's leading health systems and physician groups turn to Cedar to transform the patient financial experience. On average, Cedar Pay lifts patient collection rates by 30%, with 88% of patients reporting a positive experience.

About Cedar:

Cedar offers the first and only holistic solution that enables providers and payers to come together to offer an exceptional and affordable consumer financial healthcare experience. We’re reimagining the consumer aspects of healthcare, from the time an appointment is booked all the way to final payment. Only Cedar can take advantage of critical payer information and bring it together with provider financial and administrative processes to create the optimal experience for consumers navigating our challenging healthcare system. 

Product Description:

We are not just RPA Developers! In other words, we do not just build your automations and drop them at your door. CampTek Software is a full life cycle Managed Service provider that offers an array of Services based on your current and future requirements and can tailor hybrid solutions that you can take advantage of.

About CampTek Software:

CampTek Software is a Full-Life-Cycle Intelligent Automation SaaS Provider with proven results implementing and supporting automation solutions through our successful methodology. Our unique hosted model offers many powerful advantages including a shorter time to market, 24/7 support and overall lower cost of entry. Our approach is simple and repeatable.

CampTek will be with you on every step of your RPA & AI Journey!

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

By integrating with real-time eligibility and patient estimation tools, Cedar Pre--our pre-visit patient engagement solution--sets appropriate payment expectations and drives more collections by personalizing the communication of out-of-pocket cost estimates. Cedar Pre dynamically presents the right financial context, payment options and calls to action to drive optimal financial outcomes and patient satisfaction.

Cedar Pay provides a modern, consumer-first billing experience with clear, accurate and empathetic communications via digital (email and SMS) and paper-based channels. Cedar creates powerful digital engagement by communicating with patients at the best times to collect, using their preferred channels, and messages and calls to action that resonate, which is why our clients typically see 60-70% of payments self-serviced digitally.

Cedar Pay’s consolidated patient financial statement includes both professional and facility charges as well as bills for guarantors and their dependents. The unified bill is presented in a patient-centric design, translating complex medical information into straightforward language for improved patient comprehension.

Cedar Pay is the only patient billing and payment solution that directly integrates with payers to simplify and streamline the patient financial experience. We build confidence in the billing process by prominently displaying payer branding next to balances to indicate that a payer has finished processing a claim, as well as that a bill and EOB matches. We also present detailed EOB information alongside bills, eliminating the need for patients to call in to customer service or log in to multiple portals.

Cedar Pay allows patients to pay bills on their own terms through modern, personalized payment options. As a mobile-first platform, Cedar presents patients with several payment methods and options including credit card, debit card, ACH, Apple Pay, and Google Pay. The platform dynamically engages with patients in a personalized manner by incorporating relevant patient-specific payment options and/or amounts (e.g., discounts, payment plans, etc.). Additionally, Cedar Pay supports traditional payment methods such as check by mail via a provider’s lockbox and secure pay by phone via interactive voice response.

Use Cases

Description:
  • Patient billing and collections
  • Patient engagement
  • Statement consolidation
  • Customer service
  • Reporting and reconciliation
Pediatric use cases:

Guarantors (i.e., parents and legal guardians) can access and manage bills on behalf of their dependents (i.e., children receiving healthcare services). 

Users:
  • Patients
  • Guarantors
  • Revenue cycle leaders
  • Business office representatives (e.g. customer service; treasury)
Description:

At each phase of your automation journey, you will meet a new team member who can offer you additional services and provide a breadth of support to you and your human team.

Certified RPA and IDP Developers

Our team world class developers know how to create bots that will stand the test of time. With a proven methodology, our Bots are created to be supported. Every developer is Certified on whatever RPA and IDP they are using. With this peace of mind, you can be sure that the Bots will work as designed and provide recurring ROI when they are in production.

Business Analyst

Prior to signing any contracts with CampTek Software, you can meet with a Business Analyst who can assist in vetting out and narrowing down your automation backlog for faster ROI and make the most of your time with CampTek Software. Often, depending on need, we might recommend adding a Business Analyst to your services to enhance your automation cycle program.

Project Management

Prior to starting an automation development project, you will be assigned a Project Manager. Each project is unique and will require varying levels of access and technical needs. Your Project Manager will help you set up your project for success and move it along the agreed upon timeline. They will also meet with you regularly to review project updates, timelines and needs.

Dev Ops

Should you be interested in utilizing a Dev Ops board for project and task tracking, please let your Project Manager know.

Customer Success

Throughout your project timeline, you will also have access to a Customer Success manager. They will be able to meet with you and your team to provide learning sessions, review Process Design Document’s, and host general check-ins outside of your project specific meetings. Your Representative will meet with you or join your project meeting towards the end of your automation’s time in hyper care to introduce you to our Support structure and discuss new opportunities to expand your automation initiative.

Support

Welcome to CampTek Support! When your bot has completed its time in hyper care and is running live, a team of dedicated Support Developers will be monitoring your automation based on your contracted support needs and SLAs. There are many ways to contact our Support Team.

Hosted Support

Scale and time to market are huge drivers of success for any automation program.

  • As a full life cycle provider, we can host your automation environment regardless of the platform.
  • As a company, we standardize on UiPath but are also certified to host any major RPA and IDP Platform.
  • As part of the sales and scoping cycle, we will determine how many Bot machines are needed to accommodate automations in production.
  • As a Microsoft Azure partner and with SOC 2 Type II certification, we strive for our Bots to be secure, fast and utilized with cost and performance in mind.
Pediatric use cases:

Our RPA/AI solutions work within all healthcare professions. 

Users:

Anyone looking to start or expand their automation potential.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Home health, Access +/or revenue cycle, Credentialing, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Consumer engagement is in our DNA: Cedar was founded as a consumer-oriented company and our commitment to improving the consumer-aspects of healthcare remains unwavering. We have built a team of professionals that come from the world's leading consumer companies, and incorporate this unique expertise and perspective into the development of Cedar Pay.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Outsized results today, ongoing value into the future: Cedar Pay customers see an immediate impact to their bottom line with high patient satisfaction, and don’t have to wait for the next product release cycle to unlock additional business value. Cedar is constantly releasing new features and optimizations in Cedar Pay as well as making focused investments in innovation.

Differentiators vs Competitors:

Unparalleled investment in the future: Unlike other point patient billing solutions that have been acquired by larger companies and competing for resources, Cedar operates independently and is investing heavily in Cedar Pay and other products to solve a very specific problem--improving the consumer financial aspects of healthcare.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Differentiators vs EHR Functionality:

We are an RPA/AI SaaS Provider that will build and support your Automation program through full life-cycle managed services utilizing best in breed technology (i.e. UiPath, DataRobot, ABBYY, Microsoft, Google, API's, etc.). 

Differentiators vs Competitors:
  • Ongoing support post-production go-live.
  • Asset ownership: all of our clients own their automation assets to be taken in house if requested.  
  • Proven track record in Healthcare. 
  • Long view of Automation: Our goal is to be there every step of the way for our customers. 

Keywords

Images

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Videos

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CampTek - AVIA Network Summit 2024

Downloads

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Novant Health Case Study.pdf
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Alternatives

Company Details

Founded in 2016

Founded in 2018

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