This HIPAA-compliant proprietary platform allows for bilateral 24x7x365 communication (via virtual message and video) between the caregiver and EFamilyCare Professional Care Advisor, along with supplying a library of information related to caregiving, and the ability to customize forms and documents that can be completed by the caregiver along with their aging loved one.

eFamilyCare is a technology enabled services company that utilizes a HIPAA-compliant proprietary telehealth platform along with a dedicated Care Advisor (social workers/nurses with deep experience treating geriatric populations). Our aim is to build a personal, long-term relationship with the family caregiver and our team will respond quickly to any problems the family caregiver is having in caring for their aging loved one including: • Post-acute transition support • Medication reconciliation • Home safety • Coaching and education about the care plan, including end of life planning, recognition of cognitive changes, ADL's/IADL's, etc. Through our solution, we can address some of the major issues that continue to be issues within chronically ill populations, including: • Decreased hospitalizations, ER visits and nursing home placements • Increased collaboration between clinical care team and more timely referrals • Improved treatment/medication adherence • Closing gaps related to HEDIS Measures and improving patient satisfaction • Increased patient engagement and isolation mitigation • Availability of real-time information rather than reliance on claims data