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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
WebMD One
WebMD One

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Categories

Solutions

Description

Product Description:
Conduct multi-channel outreach campaigns to engage members in self-managing health risks and conditions, closing care gaps, improving Star ratings, and reducing total cost of care. - Close Care Gaps: Identify and engage non-compliant members, create targeted and personalized outreach through omnichannel engagement. Pair health actions with an incentive to provide a seamless reward experience. - Medication Adherence Reminders: Trigger digital health action urging the member to refill prescriptions, contact provider, and a self-report barrier to refill medication. - Healthwise Education: Supply easy-to-undersand health education material customizable to a member's health status, conditions, and interests. There are over 11,000 materials available on a wide variety of topics. - Monitor Performance: Provide a feedback loop to the health plan showing the effectiveness of each outreach by member, campaign, health action, and communication modality. - Medicaid Therapy Management: Provide a feedback loop to the health plan showing the effectiveness of each outreach by member, campaign, health action, and communication modality. - Engagement Automation: Leverage automated engagement playbooks connecting with the right members at the right time. - Scheduling Capabilities: Utilize scheduling capabilities for medication reviews and care transitions. - Omnichannel Communications & Tracking: Digital outreach, including email, SMS, in-app and push notifications, and integration to utilize physical mailers and outbound phone calls. Communication preferences and sequencing use the outreach channel for optimum outreach success. Digital and phone communications track back to individual member engagement. - Comprehensive Incentives: Incentives are available for all modules. Options include digital and physical gift cards to national and local retailers, merchandise and reward boxes distributed timely to members.
About HealthMine:
HealthMine is an all-in-one quality improvement partner that uses technology solutions to empower members to take a more active role in their health. We build personalized, ongoing member engagement strategies that drive healthy action, enhance member experience, and improve outcomes. Our technology has the ability to both bring in raw data to calculate the healthy actions needed for members, as well as intake enrollment files and member lists to execute and track the effectiveness of omnichannel engagement strategies. The channels offered include a suite of digital engagement tools including email, text messaging, member mobile application, and a member-facing web portal. In addition, we offer services for non-digital users such as IVR, live agent calls, and printed materials. HealthMine’s sophisticated platform enables clients to aggregate clinical and non-clinical data, segment populations based on conditions or measures, personalize engagement campaigns to fit the demographic of the population, engage digitally to navigate the members to take action, and measure the effectiveness of each intervention. Our offerings include solutions that can be utilized to address the following: • Member Engagement: Conduct multi-channel outreach campaigns to engage members in self-managing health risk and conditions, closing care gaps, improving Star ratings, and reducing total cost of care. • Member Experience: Keep a pulse on member satisfaction through digital surveys (e.g., mock CAHPS, HOS, NPS©) and a continuous feedback loop with real-time results. • Digital Health Risk Assessments (HRA): Maximize HRA compliance and uncover risk in your population through self-attestation via quick and efficient NCQA-certified digital HRAs. • Smart Rewards & Incentives: Motivate members with the right rewards to automatically drive the right recommended healthy actions; includes end-to-end gift card and merchandise rewards fulfillment and fully configurable program design. • Strategic Advisory: Our team of industry experts is available to help you implement our technology tools in ways that best meet your unique needs. Wherever you are in your quality improvement journey, HealthMine can scale your outreach initiatives and improve your results by partnering with you to configure and build the right programs and map the quickest path to success.
Product Description:

WebMD ONE is the corporate wellness program that brings together the most comprehensive set of integrated core solutions and services. Our personalized assessment tools and health coaching programs, hassle-free reporting, apps and device integration, challenges, rewards and customized communications guide consumers to smarter decisions, improved outcomes and real behavior change.

https://www.webmdhealthservices.com/employers/#view-all

About Krames:

For 40-plus years, Krames solutions—which now include those of our WebMD and Medscape family—have been attracting, educating, and retaining patients. Partnering with a results-driven company like Krames is key for health care networks to provide a personalized patient experience that coordinates digital and physical touchpoints. Patients stay engaged with their care plan and clinicians, improving their satisfaction and loyalty and reducing readmissions—creating healthier outcomes for all.


Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

National Sports Management Company with one large corporate office

Challenge: They were new to well-being programs and wanted a partner that could help them be successful.

Solution: We developed a comprehensive well-being program that supported everything from account management to rewards fulfillment—including dedicated customer support, a communications plan, and more—to make their introduction to well-being easy.

 

Challenge: They launched their program during the pandemic and needed to overcome social distance challenges.

Solution: We sent each eligible participant an at-home biometric screening kit and designed wellness challenges that kept people socially connected.

 

Challenge: They wanted to support more than just their employees—they wanted spouses to participate in the program, too.

Solution: We designed a rewards and incentive strategy, communications plan, and other initiatives that included both employees and their spouses in the well-being program.

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Other

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

WebMD ONE provides a personalized well-being experience for everyone in your organization. Choose from our Well-Being Solutions, Engagement Services, and Program Success Solutions to motivate, attract, engage, and retain employees. Plus, WebMD ONE can integrate your vendors and internal resources within the platform, so everything you offer to your employees can be accessed in one easy-to-use place.

Differentiators vs Competitors:

1. **Education** - We know that people process health information differently than other information. That’s why our education materials incorporate health literacy principles while addressing the five stages of behavior change (pre-contemplation, contemplation, preparation, action, and maintenance) to facilitate both use and comprehension. Gamification, video, and quiz options help reinforce these materials, and these materials provide the same education given by more than 1,500 hospitals and health systems every day. 2. **Goal Setting** - We’re able to get the right people into the right programs at the right time. Health coaches—via chat, text, or phone—and on-site staff understand where each individual is in their wellness journey, as well as their readiness to make health changes. These coaches use the concept of cognitive behavioral therapy to help people make small changes first—e.g., walking for five minutes, practicing deep breathing for two minutes, reducing soda consumption by a few ounces. By using goal setting and milestones appropriate to each employee’s readiness for change, coaches can establish achievable improvement markers and support sustained momentum, which lead to major changes in lifestyle risks. 3. **Support and accountability** - We use program utilization data to determine the most appropriate communication channels and most effective messaging for each segment of the employee population. We also provide multiple levels of support, including access to team members, coaches, on-site staff, and a network of more than 100,000 physician experts. We create accountability by using peer-reviewed research on incentives to design a program that drives behavior change and lifestyle risk reduction.

Keywords

Images

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No images provided

Videos

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Downloads

No content provided

https://www.youtube.com/watch?v=E8Wz6hGqYLw&t=9s

Alternatives

Company Details

Founded in 2008

Founded in 1978

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