Best Consumer Insights Products

For most consumers, the search for a healthcare provider is a frustrating maze of bewildering choices and unanswered questions. They want to hear what other patients have to say in order to make a decision with confidence. With Loyal’s Empower solution you have the tools to do just that - empower the patient and provide a solution.

With the increasing trend of healthcare consumerism, creating a better patient experience has become imperative to a healthcare organization’s success. Our healthcare-specific platform and (NLP) technology, years of healthcare experience guiding clients to achieving results, and exclusive partnerships with industry-leaders Press Ganey and Yext help them get there. Binary Fountain provides a single view across managing the entire patient experience in a healthcare-focused platform. Leveraging patient feedback from online ratings and reviews and patient surveys, Binary Fountain helps healthcare organizations engage patients and improve operations with comprehensive patient analytics and the tools to drive change. Healthcare systems, hospitals and physician practices can increase patient acquisition and loyalty, impact revenue and create a better patient experience in an increasingly healthcare consumer-driven market. Our patient experience platform is used by over 4,000 healthcare facilities globally, including organizations as large as Providence Health & Services and as small as KURE Pain Management, providing them with the deep, timely insights and tools needed to engage patients, improve operations and impact revenue.

Strengthen your online presence with reviews, surveys and business listings.

Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.

Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

You’ve invested a lot in benefits for your employees. Use Welltok to power a solid return on that investment. Only Welltok starts with predictive analytics to reveal insights about your employees and design programs that deliver the greatest value by engaging employees in a personalized and rewarding way. Using our advanced analytics, we help you curate a highly relevant experience for each individual employee, dynamically changing over time to support total wellbeing, including physical, financial, emotional, social, and purpose. Welltok enables you to organize your resources in a single platform – simplifying administration, streamlining communications and automating incentive management. The results? Lower costs, higher business performance, and healthier, satisfied employees.

## Patient Satisfaction Surveys Ready-made surveys sent to patients via text and email automatically. # Reputation Management Turn patients into advocates and give them the ability to provide valuable feedback. At the end of the survey, patients are sent to a review site (healthgrades, zocdoc, etc). # Visit Survey The perfect survey to get actionable patient feedback and coordinate service recovery. Give patients an easy way to provide you negative feedback and they’re less likely to do it publicly. # Practice CAHPS In-depth survey that was built to mimic CG-CAHPS results so you can prepare or take a deep dive into the patient experience. Six categories of practice management covered with 38 questions. Wondering where to start? Check out our industry guide, [Patient Satisfaction Surveys and Online Reviews: A Guide to Getting Started, Improving Your Online Reputation, and Using Your Results Effectively](https://www2.relatient.net/resources/patient-satisfaction-surveys-online-reviews-a-guide-to-getting-started-improving-your-online-reputation-and-using-your-results-effectively/).

Provides a complete view into managing patient feedback from online ratings and reviews and surveys. Monitor, analyze and act on patient experience insights to increase consumer engagement, impact revenue and improve operations.

Health Hero Employee Engagement & Wellbeing allows teams of any size to create fun and engaging well-being activities and challenges that bring your team and peers together in a fun and healthy work environment. The app is accessible from your browser, tablet, and smartphone. Health Hero for Teams is the only product in the marketplace that brings well-being and employee engagement into the Microsoft Teams ecosystem.

To install, visit: https://appsource.microsoft.com/en-us/product/office/WA200001405?tab=Overview 

Noteworth allows to deploy Health and Wellness programs, tracking self-reported and automated data (with trackers) about activity, steps, sleep, mood, food intake against set goals. Noteworth complements tracking with H&W resource access within the platform

Digitize and push all your surveys and forms to your patients through Noteworth (Satisfaction, Screenings, pre-visit questionnaires, post-visit surveys...)

This capability allows Care teams to collect outcomes from patients, using logic-driven, scoring methods to facilitate analysis and educate encounters