CCIQ is an in-house, patient centric Connected Care Management platform that transforms the patient experience by leveraging the existing relationship between providers and their chronic patient population to connect, collect, monitor, and proactively respond to patient provided insights into their well being between office or home visits.

Automated capturing of time spent in eligible non-face to face care management activities - including telephone connection and EHR events - ensures maximum monetization of staff work for inclusion in monthly billing report for submission.

Once implemented, our partnered healthcare organizations have documented improvements in clinical outcomes with fewer hospital re-admissions, operational workflow efficiencies, patient satisfaction, and sustainable revenue growth within 60 days of go live.

Imagine a technology platform that goes far beyond basic CCM to provide life-changing care for your at-risk patients struggling with chronic conditions.

Imagine your staff enjoying streamlined workflows, tools that transform interaction and communication with your patients, and a single dashboard to monitor patients' health status derived from objective and subjective questions via telephone or mobile app.

Imagine turning patient-provided responses into clinical insights, and clinical insights into action. Monitored patients who are trending out of clinical thresholds are proactively contacted by their provider's staff before a potential decompensation... and trip to the ER.

Imagine the automatic capturing of time spent in remote care management - on the phone and in the EHR - attributed to each patient's audit log and aggregated to an automated monthly billing report for submission.

Imagine generating practice-building revenue from monetizing your remote care management efforts each and every month.

Imagine no more. Practices of all sizes across the country are achieving better results and improved outcomes by leveraging ChronicCareIQ's award winning Care Management platform to operationalize and monetize their CCM/RPM programs. Whether your practice has never participated in CCM, needing to automate a manual process, or wanting to explore the benefits of managing your own CCM program in-house, contact us today to discuss how we can positively impact your practice's operations, clinical outcomes, patient satisfaction, and revenue generation.

Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. Our platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support. Memora Health reduces care team notifications by as much as 40% and improves patient engagement and clinical outcomes across diverse populations.

• Technology that allows healthcare organizations the ability to proactively engage and query their chronic patient population between face to face visits via smartphone, text, email, or schedule phone call
• Automates the tracking of time spent in non-face to face care management activities, allocation to relevant CPT code, and aggregation of all timed activities for submission of eligible reimbursements to EHR platform for billing
• Provide care management teams situational awareness of their monitored patients' health status in order to take action on those trending outside clinical thresholds prior to decompensation.
• By managing by exception, CCIQ answers the question WHO needs care management attention, WHEN they need it, and WHY they need it.
• Ability to track and bill CCM, RPM, TCM, BHI included

• Not a 3rd party outsourced call center - HCOs are able to manage their CCM/RPM programs internally
• Patients surveyed feel more connected with their provider and the staff they are familiar with - not someone on the phone
• Revenue generation / ROI - As opposed to sharing a portion of each patient reimbursement, CCIQ's flat-rate, per provider monthly subscription allows HCOs to keep 100% of the reimbursement revenues regardless of the number of patients enrolled.

Existing options at health systems today likely do not impact patient experience and clinical care to the degree the organization desires. Memora Health offers a modernized solution that can take your under-performing systems and tools, and supercharge them to meet patients where they are.

Memora Health offers an innovative way to support patients outside the clinic setting through its AI-powered platform that intelligently combines device-based and patient-reported data to comprehensively monitor patient performance. Beyond just device-based data collection, Memora’s communication platform includes care pathways that are deployed through an intelligent SMS-based communication engine, as well as virtual visit and phone call capabilities to fully support patients in a home-based setting.