A Native American Tribe with a patient care population of 2,500 members was in need of telespecialists to help transition their care model from acute episodic care to “whole person” care. They were in need of rheumatologists, dermatologists, nephrologists, neurologists, endocrinologists, and pulmonologists.

MedLink identified and recruited the necessary specialists in rheumatology, dermatology, nephrology, neurology, endocrinology, and pulmonology. With an internal database of over 25,000 physicians (including all sub-specialty areas), MedLink had already formed relationships with physicians who could help serve this community and was able to recruit others through email campaigns and social media outreach.

Once specialists were identified, they went through a rigorous screening process to determine that they were suitable for performing tele-specialty consults for this very specific patient population. MedLink also screened physicians for the correct licenses and facilitated their credentialing. Once they were ready, MedLink also coordinated tele-visit training and onboarding with the Native American tribe.

In less than 6 weeks, MedLink was able to successfully staff the Native American Tribe’s specialty clinic with 8 physicians. Those specialists were onboarded well within the goal time frame and are on their way to providing better access to care and “whole person” care to this underserved population.

hospitals

clinics

telemedicine service providers

healthcare organizations

telemedicine platform companies

ELECTRONIC SELF-SCHEDULING

Self-scheduling through ShiftWizard is a flexible system designed to reduce the scheduling burden on managers, and to improve the job satisfaction of employees who want more control and transparency into their schedules.

Self-scheduling allows managers and administrators to publish scheduling templates that ensure that the right nurses with the right certifications are scheduled at any given time. Then, staff are empowered to take control of their own schedule within your established framework.

OPEN SHIFT MANAGEMENT

Open shift management reverses the scheduling nightmare for managers when shifts open up unexpectedly. No more nights of feverish texting and calling to ensure you have the proper staff to deliver the needed levels of patient care.

ShiftWizard’s unique and powerful open shift management engine works with all shift types, including highly irregular schedules, such as what is typically seen within an ER. Our system only displays shifts that are relevant based on availability, skillset, and certification.

REAL-TIME PRODUCTIVITY

WHPUOS measures, including the popular HPPD and HPPV, are useful daily analytics to ensure your staff management is having the expected effect on the bottom line. All too often, these numbers are only reviewed periodically.

Integration of your EMR, HR, and Time Keeper systems allow for historical, real-time, and projected productivity calculation per your departments needs. Easy access to data enables leaders to make more cost-effective decisions.

WORKFORCE OPTIMIZATION SOFTWARE

ShiftWizard can inform leaders at the department, hospital, and system level, so that enterprise organizations have the level of transparency and access to real-time data needed to staff effectively and efficiently.

Integration of your EMR, HR, and Time Keeper systems allow for historical, real-time, and projected productivity calculation per your departments needs. Easy access to data enables leaders to make more cost-effective decisions.

• Deaconess Health System
• UNM Medicine
• Trinity Health (MI)
• WakeMed Health
• Wayne-UNC Heatlh