Our program engages patients throughout their healthcare financial journey, not just when they ask you for help.

Components of our comprehensive solution include: Patient Choice (Opt-In), Patient Assign (only Auto-Assign program in industry), Payment Plan and Aged A/R Conversions.

• Funded program with net collection guarantees
• Always 0.00% APR to the patient to increase engagement and minimize defaults
• 501r and Medicare Bad Debt compliant

Artera Intake & Payments:

Capture More Revenue. Save Staff & Patient Time.

Delight patients with a convenient and confidence-inspiring experience

• No login required and no ads

Reduce claims denials by up to 4% vs basic competitor solutions

• Accurate, real-time insurance verification and cost estimates – pre-visit and at in-clinic

Enable pre-visit and in-clinic payments to collect more revenue, faster

• $500k saved from going to collections at one customer

Ensure easy implementation, deep integration and reduced manual effort for your staff

• API-based, automated write-back to 12+ EHRs

Serve and edit custom, patient-specific forms on the fly

• No help or support from Artera needed

Deliver a Seamless End-To-End Experience For Patients & Providers

1. Pre-Visit

2. Visit

3. Post-Visit

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Our program puts providers patients first, while driving ROI for our providers. We will engage more patients than anyone else. We will drive increased volume and loyalty to the provider's brand, making providers stronger financially. And, we will always treat patients with care and respect.

The CarePayment Difference

• We never charge interest. CarePayment is always 0.00% APR over the entire life of the loan.
• There is no application required and no impact to credit scores
• We are not a debt collection agency. We do not engage in any extraordinary collection actions, nor do we sell medical debt to other companies.
• Patients receive communications directly from CarePayment, ensuring they are fully informed and have total transparency about their payment plan and other financial assistance options.
• Payment terms are patient-specific and adjustable, simplifying the process of implementing income-based payment plans or staying within regulatory repayment limits