Actionable In-Home Data--

Collect OASIS, MDS-HC, and other in-home data to create a complete view of patient health. Proprietary AI models preemptively identify risk and recommend additional services. Dina's workflow engine harnesses assessment data and sends actionable alerts to drive and track outcomes.

Analytics Provide Insights Into Patient Progress--

Predictive models identify patients who show a high risk of returning to the ER, who may transition to long-term nursing care, or require support with ADL or social determinant needs.

Dina powers the future of home-based care. We are a care-at-home platform and network that supports hospitals and health systems, ACOs and health plans as they transition to home-centered care. Our partners rely on our platform to:

-Efficiently transition people home or to another post-acute setting after a hospitalization;

-Activate medical and non-medical in-home services to deliver new models of care;

-Remotely monitor people with chronic conditions to help them stay home safely;

-Assess new types of home-based data to identify risks and inform care plans.

The platform creates a virtual experience for the entire healthcare team so they can communicate with each other--and help patients and families stay connected--even though they may not physically be under the same roof. For more information, visit www.dinacare.com. 

DispatchHealth offers a variety of services to help our partners:

On-demand ED Substitution – Increase Access and Reduce ED Utilization with 60-70% of ED capabilities via ER-trained providers capable of laboratory testing, IV medication administration, procedures , diagnostics & much more.

This service helps provide support for all other programs and is the 'base service' that operates in our 50+ markets across the country. Here are the other services Dispatch provides which are further outlined in the portal:

Post-Acute Care at Home Services

- ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention if needed

- Hospital-To-Home (IP) - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

Hospital Substitution 

- Create "Virtual Bed” Revenue & Inpatient Capacity by a hospital trained providers with capabilities to support complex medical and post-surgical inpatients 24/7 monitoring, support, and coordination of patients in the home who meet inpatient admission criteria

SNF Substitution

- Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.

Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

While some care coordination platforms only focus on the hospital-to-SNF transition, Dina is focused on efficiently transitioning patients from the hospital to all post-acute settings, including the home. Simplify workflows by connecting to all levels of care in one platform including the fastest-growing network of care-at-home services: telehealth, home care, professional and family caregivers, meal delivery, transportation, home modification and community-based organizations that address social determinants of health. Once home, remotely engage patients to help them stay home safely. Activate real-time home-based data to identify risks and inform care plans.

Coordinate care delivery on a patient's journey home, including HIPAA-compliant bi-directional communication.The Dina platform identifies insurance matches, bed availability, and start-of-care availability, among other information to ensure efficient transitions. Epic integration eliminates the need for double documentation. Once home, remotely engage patients to help them stay home safely. Activate real-time home-based data to identify risks and inform care plans.

Scalability - With over 500+ care teams operating in 50 markets, DispatchHealth has the proven ability to scale to meet the demands of each market and those of our health system partners to help with capacity constraints and on-demand needs.

Patient Experience - With an Average NPS of 95 across all markets, Dispatch is becomes a valuable care extension of our health system partners

Experience - DispatchHealth is the largest provider of high-acuity in-home care in the United States, with 1 million patient visits, 300M covered lives and dozens of health system partnerships.