Best Hospital at Home Products

ThinkAndor® is an AI-based platform that empowers HIPAA-compliant clinical workflows for enhanced patient and provider engagement. In standard interactions, this begins with virtual visits and various inpatient scenarios covered under virtual hospital. Once a patient has been discharged, ThinkAndor® can continue to support their patient journey through our virtual patient monitoring solutions. Features include:

• Device-agnostic virtual rounding
• Tracking vitals and patient status via the ThinkAndor® Virtual Assistant
• Virtual visits launched from EHR
• Voice-to-text clinical notes
• Real-time alerts and notifications
• Secure collaboration channels

By providing real-time clinical data and relevant information, ThinkAndor® empowers providers to communicate and take the next appropriate clinical action with bi-directional integration to the electronic health records (EHR).

Advanced Care - in-home hospital alternative 

DispatchHealth provides hospital-level care in the comfort of a patient’s home. Such patients typically present with general medical conditions that could otherwise result in a hospital admission. DispatchHealth calls this hospital alternative service Advanced Care. Advanced Care reduces unnecessary and costly hospital stays, which improves hospital capacity and throughput while producing superior outcomes for the patient. 

Create "Virtual Bed” revenue & inpatient capacity.

Care team: Our Advanced Care team is led by a hospitalist physician and supported by a nurse practitioner or physician assistant, 24/7 nurse command center and other caregivers (RNs, PT/OT partners) as needed. 

Our in-home hospital alternative care solution, Advanced Care, provides qualifying adult patients with advance medical care, social support, and 24/7 monitoring up to 30-days—all within the comfort of home. 

DispatchHealth’s Advanced Care program can help you: 

- Decrease inpatient hospital admissions and improve hospital system capacity 

- Reduce unnecessary ER visits, SNF stays, and ancillary service utilization 

- Drive significant medical cost savings including reduction in 30-day readmission rates 

- Improve health outcomes and achieve unparalleled patient satisfaction 

- Support the Acute Hospital Care at Home CMS waiver program 

- Enable community providers to directly admit patients 

Learn more here: DispatchHealth.com/AdvancedCare

SNF Substitution - Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

Our provider led teams capable of laboratory testing, IV medication administration, procedures , and diagnostics are also being utilized by partners for scheduled post acute visits in two primary ways:

ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention as needed

Hospital-To-Home - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

DispatchHealth offers a variety of services to help our partners:

On-demand ED Substitution – Increase Access and Reduce ED Utilization with 60-70% of ED capabilities via ER-trained providers capable of laboratory testing, IV medication administration, procedures , diagnostics & much more.

This service helps provide support for all other programs and is the 'base service' that operates in our 50+ markets across the country. Here are the other services Dispatch provides which are further outlined in the portal:

Post-Acute Care at Home Services

- ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention if needed

- Hospital-To-Home (IP) - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

Hospital Substitution 

- Create "Virtual Bed” Revenue & Inpatient Capacity by a hospital trained providers with capabilities to support complex medical and post-surgical inpatients 24/7 monitoring, support, and coordination of patients in the home who meet inpatient admission criteria

SNF Substitution

- Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

Actionable In-Home Data--

Collect OASIS, MDS-HC, and other in-home data to create a complete view of patient health. Proprietary AI models preemptively identify risk and recommend additional services. Dina's workflow engine harnesses assessment data and sends actionable alerts to drive and track outcomes.

Analytics Provide Insights Into Patient Progress--

Predictive models identify patients who show a high risk of returning to the ER, who may transition to long-term nursing care, or require support with ADL or social determinant needs.