DispatchHealth- ED Level Care @Home (Acute Care)

Introduction & Presentation 

Meet Sharon, a 68-year-old female who called her PCP to report a 10-pound weight gain over the past 

three days, in addition to being more fatigued than normal. The patient’s nursing care manager at the 

PCP office called DispatchHealth to request an in-home visit. 

The power of DispatchHealth 

History: Patient had an electrical cardioversion 6 days prior, anemia, cardiac arrhythmia, CHF, 

hypothyroidism, kidney failure, obesity. 

Physical exam: Abdomen distended with no tenderness or guarding, bilateral lower extremity edema 

3/6, systolic heart murmur 2/6. 

On-site labs: Chem 8 on-site findings of low hemoglobin levels, normal electrolytes, normal EKG. 

Medication reconciliation: Furosemide administered on site and prescription ordered. 

SDOH assessment: No urgent concerns identified. 

Education: Extensive disease specific education and the importance of following up with PCP for anemia. 

Care coordination: Discussed care plan and shared encounter summary with PCP. 

Outcome: Sharon was able to avoid being transported to the ER which would have resulted in expensive medical costs and the challenges of transitional care.

Yes. We are able to treat patients ages 3+ Months and older.

Patients ages 3+ Months and older

Scalability - With over 500+ care teams operating in 50 markets, DispatchHealth has the proven ability to scale to meet the demands of each market and those of our health system partners to help with capacity constraints and on-demand needs.

Patient Experience - With an Average NPS of 95 across all markets, Dispatch is becomes a valuable care extension of our health system partners

Experience - DispatchHealth is the largest provider of high-acuity in-home care in the United States, with 1 million patient visits, 300M covered lives and dozens of health system partnerships.